Wednesday 7/1/26 Lauren/Gus/Ian/Jenn
Manager Communication: Well we came, we cleaned, we conquered. Not much more to say.-LB More details in the FOH Blog, but the internet went out in the building justttttt as the USA-Bosnia was wrapping up. James + Becca were on top of the issue once it was noticed and were super communicative with all departments. James was on the phone with tech help and they did all the trouble shooting that they could. Ultimately, we were unable to get the internet back up and running for the rest of service, so we made some adjustments. For bar, Lobby was just about to close, so no sales were impacted. I was up at Trees and explained the situation to guests (who were in a good mood and gearing up to head out), and we will be able to add their tips to their tabs when we are ultimately able to close them out. We could not open any of the cash drawers, so I had bartenders gather up their cash tips and mark which cc tips had and had not been entered. I’m going to stick around and help ...