Posts

Saturday 10.03.26 Jenn/Lauren

Manager Communication: trees quiet first two rounds Sam clocked out at 6:30pm. Toast was down when they tried to clock out. -LB Saturday nights are challenging. There is always something that derails normal service, or major call outs. It would be helpful going into cold and flu season to maybe have another manager on staff.  Working these shifts is already really hard and exhausting.  Being down people and overworking will lead to more people calling out. -LB When I did the payout for the kitchen, there were 3 Lobby bar drawers listed. I think that some of the money confusion at night's end may be coming from the cash drawers of lobby and Tree's being linked. That is my guess. If they are operating in tandem. Also, how do people keep opening multiple drawers, this seems to be an issue.-LB I posted cocktail info graphics from our power point in 4/6, 3 and 1. So servers can familiarize themselves a bit more with the new offerings.-LB Having a price list at Trees would be helpfu...

Friday 10/2 Gus/Jenn/Ian

Manager Communication:  Got a ton of stuff done in the AM. When we opened every bar had all the things they needed. We had menus ready to go. Good times. Wyatt out sick so it was just James and I after Gus, Rebecca and Jared left - and suffice it to say, we crushed. The team in general is soldiering on through the stress and frustration of navigating and getting used to the new system, and everyone put in very good work tonight. - IP Customer Comments: The early leader for "favorite new drink" is without a doubt the Pineapple Express. Big ups, Darius!! - IP BAR Staff Observations: Jeshua, Knibbs and Nat crushed a busy Friday night. Jeshua seems to be a little more frazzled with the handhelds - likely due to the extremely small font size. Just something to bear in mind when we're working with him. Gab had a busy night in the lobby too - took care of business like she always does. - IP 86ed / counts on items:   Safety Glasses was on a count. Over/Short on Banks: On the lo...

Thursday 10/1/26 Gus/Lauren/Ian/Jenn

Manager Communication:  All hands on deck sort of day.-LB  Pretty busy day, particularly as the smaller theaters continue to do really well and drink rushes are kind of extended between servers/guests getting acquainted with codes+Toast. JH BAR Staff Observations: Everyone was exhausted as the day ended up being much busier into the last round than expected.  Jeshua held down lobby solo for the majority of the night, and both Gabrielle + Sam ended up sticking around until ST&B had gotten through its initial service push.  Once they were out of here, Greg made quick work of the bar and both he and Jeshua got out of here without issue. JH Special Events? The Q&A in Th1 pushed into ST&B opening, so Trees was packed for a while with waiting guests during the flip.  The crowd definitely came to drink, we ran through almost all of the milk (whole + oat) that we had in the building, and will need to batch more Cuckoo Bananas. JH 86ed / counts on items: 86 ...

Wednesday 9/30/26 Lauren/Gus/Ian

Manager Communication: Put out a case of shot glasses, pints, rocks, new ice bucket, bullets for picklebacks. -LB Set for the meeting tomorrow. Everything is made and ready except for JImmy the Gent. New frozen machine is filled with the two new frozens - I wasn't able to fully test the freeze, but whoever is in first can just turn the machine to slush and by the time the meeting starts they should be good to go. - IP BAR Staff Observations: Gab and Danny work very well together. Sam has a pretty bad attitude a lot of the time and could make a concerted effort to work towards some warmer customer service. Jeshua was set it and forget it in the lobby as per usual. Smooth night. - IP FOH Staff Observations: Gil crushing it in theater 4/6/-LB 86ed / counts on items: Officially 86 High Noon and Stout Cans. - IP Prep List: double batch bloody concentrate, hibiscus tea, Suck it Nature, Iced Tea Concentrate, last two cheaters for new menu. -LB Demerara, honey syrup.-LB I made more simple...

Tuesday 09/29/2026 Gus/Ian

Manager Communication: Gus went to town with the Spinzall and other preparatory measures for the forthcoming menu change. The clarified ginger whiskey is gonna slap. - IP Gotham Shorts had a good afterparty crowd for the first block of shorts. Other than that and a well sold dinner round, it was a relatively chill night. - IP BAR Staff Observations: Gotham Shorts had a thirsty crowd after the first bloc. Lydia stuck around to help with the theater rush and Tevon and Darius handled the after-screening drinkers easily. Greg cruised through lobby. - IP Prep List: After the bars went to bed I got a jump on some menu change stuff - made batches of How to Train Your Dragon, Pineapple Express and ORANGE MOCHA FRAP - but couldn't find enough Creme de Cacao, so the batch is labeled "NEEDS 12oz CREME DE CACAO". Tomorrow we'll need to make more demerara and then an OF keg. - IP Over/Short on Banks: Lobby bar was "over" $19.60, but then when we did the shift review i...

Monday 9/28/26 Lauren/Jenn

Manager Communication:  Birdgate: well I am gutted I have not caught my new friend Jack Sparrow yet. He landed on my hat earlier and I thought our bond would carry us through. I will try again after this Coyote vs. Acme screening, but it is sad. I worry for his little well-being. He is a baby sparrow. -LB There were no further bird sightings in Th4 this evening, and we opted not to leave out the birdseed bait cambro overnight in case some four-legged friends crawled in instead.  The cambro is in the liquor room if openers want to leave it in Th4 before doors to see if we can find out if our winged friend is still in Th4. JH  Surprisingly busy Monday night.  The first three screenings in Th1/2 were fairly mellow, but the last three were almost completely sold out.  Definitely kept the service pass bustling from 6:30-9:30pm. JH Customer Comments:  Had two guests from the first round Th4 screening come to Lobby and ask for a refund on their tickets because the...

Sunday 9.27.26 Gus/Lauren

Manager Communication: Trees filled up later on in the evening in spurts, but nothing like yesterday's wall to wall. This kind of rain luckily keeps people home more since we are still down a person. -LB When it comes to putting color to menu items, please be mindful of people with color blindness.  This has been one of the higher priority concerns of servers as it would help them get faster at finding things. It really isn't a time consuming endeavor that would gain a lot of favor within the company. And it would also be very helpful to a lot of people. -LB Customer Comments: BAR Staff Observations: Natasha and Greg are beasts. There was no relief until 2:30 and neither one of them complained, asked for a break- really awesome and setting the tone for everyone else today.-GS They did long shifts. They are both rockstars. Appreciate the teamwork in total.  Knibbs did a smart thing and pre-authed Alex M when he placed his staff food and I placed the discount and ran it when I ...