Posts

05/07/26 Gus/Ian/Jenn

Manager Communication:  Breezy open with James, Jeremy and me. -GS Gus wrangled the floor while I got things reorganized and began stocking up for the weekend. In order to stock up to eliminate weekend batching, we're likely going to need more cambros, so I went ahead and figured out what we need for our pars versus what we have in house, so we can order what we need. - IP Very busy dinner round, and then nonstop from about 8:30-9:30pm.  Ian actually hopped back behind the bar at Trees and took the majority of Th2's last round service push solo, with some assistance from me, while Danny + Matthew deftly navigated a verrrrryyyyyy busy after party.  It just happened with Th1 ending and going to Trees, Th2 hitting the peak of their service rush, + me needing to set up for ST&B in Th1, that we went from mellow to firing on all cylinders so quickly.  Overall, service was not negatively affected, and it was smooth sailing afterwards. JH BAR Staff Observations:  Da...

Wednesday 5/6/26 Ian/Gus/Lauren/Jenn

Manager Communication: DWP2 still crushing the big theaters in the second and third rounds.  Lots of wine, so definitely make sure bartenders are stocked up on rock glasses, especially when solo. JH BAR Staff Observations:  Matthew pulled a long one in lobby today, and basically held it down solo all night.  Danny + Gabrielle were great at Trees, with Danny sticking around until just past ten to help with the third round DWP2 service push as well as the post-Q&A Th1 crowd.  Gabrielle made quick work of finishing up service and pre-closing before last call. JH Special Events?  Pretty mellow afterparty at Trees this evening.  Nice crowd, fairly easygoing, and they all kind of cleared out of Trees before 10:30pm. JH Staff Meeting Agenda notes:    dropping Almond milk  86ed / counts on items:   The Forgery is on a count.-LB Prep List:  bunch of stuff.  Pay Outs:  $100.00 (DJ) JH $10.23 (chamoy) JH Ordering/Receiving/Shi...

Tuesday 5/5/26 Lauren/Ian

Manager Communication:  I made a double batch size O-ren recipe and put it in the bar binder alongside the single one-LB Great Tuesday all around. Had a good bar meeting, went right into a nice and bustling evening service - punctuated by the massive success of the Rock Doc screening. Having Greg in at 8:30 was absolutely perfect. He, Tevon and Darius all work really well together. - IP Customer Comments: Old Rock'n'Rollers are the best guests. Punctual, respectful, pay in cash, drink beers and shots and tip generously. Any time we want to have rock and roll after parties bring 'em on! - IP BAR Staff Observations: Staffing was brilliant today. Lydia handles the lobby great. Tevon is one of if not the best at getting the bar set up for success to start the day. Darius comes in and makes sure of the same for his half of the shift. Greg jumped right in and quelled what could have been a very hectic first push. Absolute dream squad. Great work all around. - IP Special Events?...

Monday 5/4/26 Lauren/Ian

Manager Communication:  **OPENING BAR MANAGER: GET ARBOL TEQUILA STEEPING FIRST THING TOMORROW MORNING PLEASE! THANK YOU (the bars are stocked and there is a full 12qt of Firewalk in the walk-in, but we'll need more Arbol Tequila to batch more)! - <3 IAN ** I had to discard the Sugar snap pea syrup from 4/3/26. I made an enormous batch because Baldor made an error and we got a big box of free snap peas. The syrup looked fine, but there were small spores on the lid. I will order smaller format of snap peas going forward and we won't have this issue.-LB FYI I changed the garnish on Orchid thief to regular orchid. Not freezer. They got snowed over. -LB Another very busy nite at the Hawk punctuated by some very difficult guests. Aside from those particular situations, everyone really handled the busy Monday well - lots of good attitudes and teamwork all around the building. - IP  Customer Comments:  A woman in theater 1 had trouble getting popcorn. I got her some at the ba...

Sunday 3/5/2026 Ian/Lauren

Manager Communication: Crazy busy right from the jump. Stock levels were good behind bars, but I made backup FWWM and Lemonade for the walk-in right when I got in. Plenty of DWP2 special - rationing the lemon juice in case we need more lemonade - however, Chef Jared let me know we are welcome to a six pack of 32oz lemon juice bottles they have in the kitchen if we need them in a pinch. - IP Customer Comments: Some wild lobby action customer service tonight. Trying to buy tickets with a 7 year old (17 year old midget) to the DWP2 and wanting to sit on the floor. Then wanting to see The Drama after I said it is about gun violence, they said "we are gun violence" , they weren't really taking my no on the matter and I was uncomfortable. Carly was amazing, they took her no like a champion. Incredible to watch. But a really bizarre situation. This is after a woman came an hour into Michael with her mom in a wheelchair and there were no ADA seats. I refunded so they could come ...

Saturday 05.02.26 Jenn/Lauren

Manager Communication:  Very busy from the moment we opened.   TDWP2 is selling out and a bunch of other movies continue to fill up the theaters.  The big theaters were pretty much sold out all day, and kept us busy on all floors.  Trees also had a few couples and small families come through during the morning to have some snacks and chill at Trees.  Definitely getting a little popular as a post-park hangout spot. JH It was very awesome having Vlad stick around to help for the security absence tonight. I appreciate that.-He was really on top of stuff all night and extremely helpful today.-LB Fraud gift card gate: So the man that possibly bought gift cards earlier: He came into Trees, Gab flagged him. I made him a Marg with Espolon and he wanted a shot. His card wouldn't swipe. I told him I could not manually enter it, I would give him the card back and the margarita if he paid for it. His girlfriend paid for it. I took a photo of the card so we can cancel ...

Friday 05.01.26 Jenn/Gus/Ariel

  Manager Communication: Some callouts to start the day. A bit thin to start the day.  IF YOU DO NOT READ ANYTHING ELSE ON THIS BLOG PLEASE READ THIS... As expected, You Are Iconic is selling very well. We sold 48 today. The garnish is not a fun one to do during the rush and I HIGHLY recommend stocking that garnish like CRAZY tomorrow for a smoother service. I would anticipate a whole lot being made tomorrow and if I was opening tomorrow I would make sure there is plenty of garnish prepped at the beginning of service. - AB2 Color Of Pomegranates needs to be charged. It is ready in the walk-in labeled "NEEDS TO BE CHARGED!!!" - AB2  We seem to be out of the little white envelopes that go over the black covering of the gift cards. I did not see any in lobby bar and they were not on the shelf behind the door in the office. Anywhere else maybe I can find them? If not, they need to be ordered. Jared and James are aware and could not find any. - AB2 Tonight I got Matthew out a...