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Friday 07.24.26 Jenn/Gus

Manager Communication: Jared, Wyatt and I held it down tonight -GS Customer Comments: Lots of PSP folks today. Greg handled a customer who was a bit difficult. Handled it really well in my opinion. She was just talking his ear off when we were getting crushed, nothing terrible. -GS There was a guest who ordered tots and an ice cream. Closed out- then wanted aioli instead of queso- didn't specify  BAR Staff Observations: Solid crew tonight. Natasha is a calming force at the service well. -GS FOH Staff Observations: Thursdae really crushed it tonight and was super helpful. Fiona is solid. Alex M and Michael Melandro were also really great tonight. Hiring/Training: Sick Leave/ Call outs: Special Events?  Served up some non-alcoholic Dark 'N' Stormys for the PSP folks today. JH Staff Meeting Agenda notes: 86ed / counts on items:  Prep List:  Tevon got through most of the list (froco + lemonade + margarita (in a cambro) + negroni) and I finished up the rest (iced tea c...

Thursday 7/23/26 Gus/Jenn

Manager Communication:  Chill open. Got a bunch of stuff done. Wyatt held it down BAR Staff Observations:  Gab and Danny opened. Very smooth.  I had Gabrielle float up to Trees during the second round to give Greg a hand at restocking a bunch of glassware while Danny took over the service pass.  Once everyone who wanted one had a break, Gabrielle got out of here and Jeshua was his usual lobby-champ self.  Held onto Danny until the 9:00pm Odyssey got past its initial service push, and Greg was able to get a quick restock in before Danny got out of here.  It was a pretty mellow night at Trees, so Greg made quick work of closing down the bar. JH FOH Staff Observations:  Evan is a good vibe. I second the above statement.  Evan is really great about coming down to the pass for drinks, whether or not they're on support. JH Prep List:  I made 9 FWWM, 1 50 Year Storm-GS Tevon Prep list: 1 Margarita, 10 FroCo, 10 Lemonade, Summertime Cooler, specials,...

Wednesday 7/22/26 Ian/Lauren/Gus/Jenn

Manager Communication:  Starting the day with some hard work and some grateful to be alive vibes over here at NPP, maybe it'll catch on. -LB   Strong dinner round on the first and second floors, but both large theaters were wrapped up relatively early this evening.  Trees got some folks from PPWSL and was pretty busy all the way up to eleven. JH BAR Staff Observations:  Both bars were pretty self sufficient throughout the night.  Danny got out of here once both bars had a chance to restock and whoever wanted a break got one, while Patrick stuck around until Josie was seated and through its initial service push.  Both Gabrielle + Jeshua closed each bar without issue. JH FOH Staff Observations:  FOH Blog mentioned the guest who was ill in Th1 during the last round of The Odyssey.  I just wanted to shout out Conner for being proactive and helpful.  By the time management got there, he had already given the guest a damp, cool (clean) rag an...

Tuesday 7/21/26 Gus/Lauren/Ian

Manager Communication: Matthew would like if we could put away the hi-tops tables in Trees Lounge after trivia tonight so it is not so cluttered. He is going to pick up some more chairs for the upstairs and bring them by maybe Thursday so the seating upstairs has a more balanced feel to it. -LB Odyssey selling out and really packed Trivia - very busy night. Lauren/Becca/Christine all kicked ass. We had to 86 'Gansett during the last round. Will be re-upped tomorrow. - IP BAR Staff Observations: Trivia team is super locked in. Held onto Lydia through the 9p Odyssey drink rush, then got them and Tevon out of here and Darius and Duan closed Trees easy peasy. Greg had another busy lobby - the small theaters are packing a nice punch! - IP FOH Staff Observations:  Mohammed is kind of a rockstar. Today he broke down a cardboard box at bar prep. Someone at Trees asked for more chairs, he came and asked us, then reported back to the people we didn't have more. And the other night when ...

Monday 7/20/2026 Lauren/Ian

Manager Communication: Odyssey continues to crush. Wyatt and Christine held it down on the floor, and Lauren stuck around to help out well after family meal. Total champ. - IP  Patrick forgot to put the lobby key in the bank bag at the end of the night, and when I went and retrieved it, Christine mentioned that she rarely sees the keys in the bags when counting during close - let's make sure all the bar staff are aware of our new S.O.P. - both keys are accounted for and in their respective bank bags for tomorrow, just want to make sure we're all on the same page going forward. - IP BAR Staff Observations:  Held onto Tevon through the 7p rush in th2 and then Lydia and Greg bodied the 9p rush in th1. The lounge had died down, so I was able to handle the glassware rush after th2 let out. Patrick's lobby was pretty busy tonight, as all three theaters downstairs were well sold through the end of the night. - IP   FOH Staff Observations: Meghan continues to be a total pro. Al...

Sunday 7.19.2026 Ian/Lauren

Manager Communication: Opened with Wyatt. Calm before the storm. Gonna make sure Trees is stocked to the gills. - IP Odyssey rushes are manageable - Gab being in for the first push was very helpful to be ready for the World Cup Final. - IP We needed everybody and they all stepped up their game. Danny, Gab, Greg and (after Darius got here) Tevon all were needed for glassware/order taking/drink making/all the stuff. Great teamwork. - IP I think that the tables in Trees have been lovely for business. However the size and configuration of these particular tables and chairs are a little difficult for real business levels. I think if it is feasible in a fiscal sense to consider some mid level high tops, we should. But I understand if spending right now is not ideal. I think if we keep some of them out, that can work, but the bulk of the chairs with people at the bar makes for difficult bussing and movement when it comes to Saturday night etc.  Obviously I am on team Trees Lounge glow up...

Saturday 07.18 Jenn/Lauren

Manager Communication:  Busy right from the jump today on all three floors.  Sold out service rushes at both bars, and the timing of the Th1/2 screenings really helped move things along smoothly.  Bartenders are definitely becoming more proactive about getting out and bussing the floor when possible. JH We are definitely killing this Odyssey special so keep those Collins glasses moving and those oranges sliced.-LB Customer Comments:  Around 3:30 a guest came to Trees and let us know that one of his sons had an accident up on the Mezz.  He was super apologetic and offered to clean it up, but I looped in Markenson who thoroughly mopped it up.  I gave the dad some warm water and a rag to help his son clean up a bit before they went home, and he was very thankful.  I know things like this happen rarely (thankfully), but maybe we could stock some baby wipes in the office or bar storage?  They're a little more gentle than bar rags and c-folds. JH At 9:4...