NPP Bar Blog

Manager Communication: Very busy opening. Wyatt and I opened up with Nat and Greg. Got the big ass Baldor order socked away and re-upped the walk-in on some essentials after the openers did their stock for the morning. Sales keep growing - going to be another very busy day! - IP Ian did a mad restock of the Valentine's day massacre of stock. Thank you sir.  People be imbibing.-LB Note when bringing back the new stackable cambros to let them dry, they will get gross if they are stacked wet, obviously this level of business cannot accommodate everything. -LB Busy night, nice to be back. -LB BAR Staff Observations: Patrick and Greg handled some very busy rushes today for WH - one note for both of them is to be a little more proactive about the ancillary tasks that make resetting smoother and follow-up rushes less hectic (i.e. glassware restocking, bussing, etc.). Otherwise they kept the pace up and service was smooth. - IP Darius is killing it in the lobby holding down some intense g...

Manager Communication:  Decently busy first round, with both Corpse Bride and the Th3 "WH" selling really well.  Once we hit the second round, most theaters were pretty full, which seemed to be the trend for the rest of the day.  All of the new releases seem to be selling really well, which kept all floors bustling. JH I realize I wasn't here for the start of the day, but man- I was very impressed with everyone tonight. Just people busting to get things done. Shouts to all the PM folks who were just out here not complaining and giving the staff energy. Customer Comments: Lots of 'em tonight. They all seemed to be having a good time. BAR Staff Observations:  Greg and Natasha set both bars up for success, and sailed through service in the first round.  Matthew got in just as our first large theater "WH" was seating in Th2 and Trees had a bit of a busy pop, so got right into it and then covered Greg for a restock and a break.  Jeshua and Gabrielle got in ju...

Manager Communication: Solid open. Jared, Rebecca, me, Jenn doing the numbers. Was great Solid night with not much to report. It was busy and smooth. Wuthering Heights is doing as expected and people are loving the Chains of Love. - AB2 Customer Comments: An impromptu bday party for a 9 year old in Trees BAR Staff Observations: Tevon really killed it. Charlie did a nice open. Gabrielle was cruisin in the Lobby today. Doing everything solo and with ease. Matthew has been absolutely crushing it lately. He really stepped up and was in complete control behind the bar. He ran service well with no problem and was great in being a leader to Charlie by directing him and having hands for everything when needed. - AB2 FOH Staff Observations:  Bre was bringing down glass racks constantly and always movin'. Kat was helpful with support and being a team player on the ground floor after her theater settled. - AB2 Special Events? Kids party that moved up to Tree's was coolin'. They paid...

Manager Communication: Solid night. Some busy rushes. Rebecca & Jared kept everyone in line.  Customer Comments: We had 4 young women at Trees before the dinner round in Theater 6, whom 1 of them was unable to verify just how young she was. Matthew refused to serve her and she protested- she had a picture of an ID. Her friends got pretty mad. They immediately said they were going to just buy her drinks to Matthew. Rebecca handled  it. They weren't kind to either Matthew or Jeshua. They were line steppers, but it was ultimately harmless and we stood our ground as a team. BAR Staff Observations: Greg and Matthew were busting tonight. Really good work. FOH Staff Observations: Torrie really asks good questions Hiring/Training: Sick Leave/ Call outs: None Special Events  Ms. Malice- Around 7pm I took $100 and got change for Trees. I think we should make that routine. People always want singles for this event. Staff Meeting Agenda notes: 86ed / counts on items: Prep List:...

Manager Communication: After all that, it turns out my fitting is going to be tomorrow, so I was in a little early to get the machines cleaned in case I had to leave - which is great, because Lauren is still sick. She went to the doctor and after finishing up with the machine maintenance I got the building open with James.  Very sleepy opening round with absolute rockstars Jeshua and Matthew opening - gave me a chance to get to some batching for the weekend.  Got a bunch of liquor and kegs from Southern and Union - once I had batching stuff pretty much squared away, I reorganized Liquor Island and did some solo keg Tetris. - IP BAR Staff Observations:  Easygoing night.  Jeshua held down Lobby without issue, and Matthew stuck around for the runners club and then the post-La La Land crowd.  Last round was relatively mellow, and Gabrielle sailed through her close at Trees. JH Sick Leave/ Call outs: Lauren out sick. - IP Special Events?  Runners club came throu...

Manager Communication: Talking menu stuff, looking exciting.-LB Chill little bar meeting talking over some upcoming stuff and expectations for the team.-LB There are no charging blocks in the office that accommodate USB to C for computers, which is the type that has been assigned to me. I don't know where they all go, but not everyone has a Mac. If we can order or locate some that accommodate alt computers. Thank you so much. -LB I am not sure if there is a policy for such a situation but I wanted to highlight my grievance with it and something that we could try.  This party of 4 had two separate checks: J29 for 93.64 with zero gratuity and check J48 for 70.77 with 4.23 gratuity. I spoke with Charlie and Patrick, heard the guest is friendly and chatty always but does not tip. I went upstairs to touch their table and make sure everything was swell.  My fear here is people don't know they are doing something awful and I think we need to protect our staff from this behavior in th...