Posts

Tuesday 7/21/26 Gus/Lauren/Ian

Manager Communication: Matthew would like if we could put away the hi-tops tables in Trees Lounge after trivia tonight so it is not so cluttered. He is going to pick up some more chairs for the upstairs and bring them by maybe Thursday so the seating upstairs has a more balanced feel to it. -LB Odyssey selling out and really packed Trivia - very busy night. Lauren/Becca/Christine all kicked ass. We had to 86 'Gansett during the last round. Will be re-upped tomorrow. - IP BAR Staff Observations: Trivia team is super locked in. Held onto Lydia through the 9p Odyssey drink rush, then got them and Tevon out of here and Darius and Duan closed Trees easy peasy. Greg had another busy lobby - the small theaters are packing a nice punch! - IP FOH Staff Observations:  Mohammed is kind of a rockstar. Today he broke down a cardboard box at bar prep. Someone at Trees asked for more chairs, he came and asked us, then reported back to the people we didn't have more. And the other night when ...

Monday 7/20/2026 Lauren/Ian

Manager Communication: Odyssey continues to crush. Wyatt and Christine held it down on the floor, and Lauren stuck around to help out well after family meal. Total champ. - IP  Patrick forgot to put the lobby key in the bank bag at the end of the night, and when I went and retrieved it, Christine mentioned that she rarely sees the keys in the bags when counting during close - let's make sure all the bar staff are aware of our new S.O.P. - both keys are accounted for and in their respective bank bags for tomorrow, just want to make sure we're all on the same page going forward. - IP BAR Staff Observations:  Held onto Tevon through the 7p rush in th2 and then Lydia and Greg bodied the 9p rush in th1. The lounge had died down, so I was able to handle the glassware rush after th2 let out. Patrick's lobby was pretty busy tonight, as all three theaters downstairs were well sold through the end of the night. - IP   FOH Staff Observations: Meghan continues to be a total pro. Al...

Sunday 7.19.2026 Ian/Lauren

Manager Communication: Opened with Wyatt. Calm before the storm. Gonna make sure Trees is stocked to the gills. - IP Odyssey rushes are manageable - Gab being in for the first push was very helpful to be ready for the World Cup Final. - IP We needed everybody and they all stepped up their game. Danny, Gab, Greg and (after Darius got here) Tevon all were needed for glassware/order taking/drink making/all the stuff. Great teamwork. - IP I think that the tables in Trees have been lovely for business. However the size and configuration of these particular tables and chairs are a little difficult for real business levels. I think if it is feasible in a fiscal sense to consider some mid level high tops, we should. But I understand if spending right now is not ideal. I think if we keep some of them out, that can work, but the bulk of the chairs with people at the bar makes for difficult bussing and movement when it comes to Saturday night etc.  Obviously I am on team Trees Lounge glow up...

Saturday 07.18 Jenn/Lauren

Manager Communication:  Busy right from the jump today on all three floors.  Sold out service rushes at both bars, and the timing of the Th1/2 screenings really helped move things along smoothly.  Bartenders are definitely becoming more proactive about getting out and bussing the floor when possible. JH We are definitely killing this Odyssey special so keep those Collins glasses moving and those oranges sliced.-LB Customer Comments:  Around 3:30 a guest came to Trees and let us know that one of his sons had an accident up on the Mezz.  He was super apologetic and offered to clean it up, but I looped in Markenson who thoroughly mopped it up.  I gave the dad some warm water and a rag to help his son clean up a bit before they went home, and he was very thankful.  I know things like this happen rarely (thankfully), but maybe we could stock some baby wipes in the office or bar storage?  They're a little more gentle than bar rags and c-folds. JH At 9:4...

Friday 7.17.26 Gus/Jenn/Ariel

Manager Communication: Easy open. Filmbot was $6 over, I put the difference in the over/under box. I tasted the cold brew that was in question earlier this week. I think it tasted like cold brew but like maybe it was brewed with a different style bean and that is why it tastes different. I am bringing some home for my roommate (who works at Homecoming) to taste so that I can get a straight answer of what's up since consistency in the coffee seems to be the main issue. I mixed in the remainder of that keg with another keg and was able to finish it. No complaints or anything from guests tonight regarding iced coffee tonight. - AB2 BAR Staff Observations: Matthew came out of the gates just batching. A machine. Easy open, both gentleman came prepared today. Lots of ticketing help needed in the first hour. Easy night with a good crew. - AB2 FOH Staff Observations: Evan is very kind. Special Events: The Odyssey Prep List: We are up to par. I juiced all of the grapefruits too. Tevon b...

Thursday 07.16.26 Gus/Ian/Jenn

Manager Communication:  Back to having a very busy third round, especially if we hold on to The Invite for a while longer.  Overall, a decently busy Thursday, both in the theaters and at Trees.  Even without a World Cup game on, the new table layout at Trees does seem to have had the effect of encouraging guests to stick around for another round or two. JH BAR Staff Observations:  Gabrielle and Greg opened. Did great. -Gus Both bars were busy once closers and I arrived, and were able to get in decent restocks before the second round got into full swing.  Greg floated between Trees and Lobby, depending on service, and was great at holding down the bar with Gabrielle while Matthew and I focused on the service pass.  Jeshua was his normal lobby one-man show once we got into the second round, and I got Gabrielle out of here before the last Th1 screening began seating.  Again, Greg held down a pretty busy bar while Matthew annihilated the service pass, the...

Wednesday 7.15.2026 Ian/Jenn/Lauren

Manager Communication: Big ups to Gil who swapped the iPads at Trees, so now the main terminal has a fully functional, party-time-discotheque-strobe-effect-less screen - thanks, homie! Rebecca also heard our prayers and delivered a set of two brand new bar keys for Trees and Lobby. New S.O.P will be to have the key in the bank bag at open, and then have it back in the bag with the drop, handed to Bar MOD at the end of the night - that way a bar MOD has eyes on the keys every day. - IP Really appreciate the support Gil and Rebecca.-LB  I observed a silverfish on the wall in the office. It made its way to the desk and I killed him.-LB Customer Comments: BAR Staff Observations: Matthew is a glassware machine. Danny had a very sleepy lobby. - IP Spoke to both openers about the SOPs for the bar keys, and have included a note detailing the same in my weekly update (which will be posted tomorrow). JH FOH Staff Observations: Alayna put in an order during Jurassic Park 3 for the Strawber...