NPP Bar Blog

Manager Communication:  Chill day in the larger theaters, with The Departed leading the charge for the first round, and Coyote + Tony filling up some of the smaller theaters.  Practical Magic 2 definitely has some folks coming out to see it, but none of the daytime showings came close to selling out the larger theaters.  The drink special is very popular though! JH A guest with a to-go box asked me for a bag on her way out in the Lobby. I went to the Kitchen and grabbed a lil stack and put em behind the Lobby bar above the bins where we have shirts for sale. I think it's handy to have on deck for when people ask for a bag on their way out. - AB Customer Comments:  Had a guest come in hoping to purchase tickets for the 6:30pm PM2 , but she would be bringing her two-year-old.  She came by in person to ask about the possibility and I explained that unfortunately we would not be able to sell her child tickets for that showing.  I explained our Hawks w/ Babi...

Manager Communication: Pretty chill transition- Jenn and I worked through some inventory stuff. Great handoff. Sleepy night. Theater 2 popped. That was kinda it. Customer Comments: BAR Staff Observations: Knibbs and Matthew opened. Really chill day. Natasha killed it tonight FOH Staff Observations: Siete was in great spirits. Staff Meeting Agenda notes: Matthew Soler asked for some adjustments with the floor mats. Going to speak to him about this. 86ed / counts on items: We are light on Cab Sauv, but that is okay. We have more at NWB and its coming off very soon Prep List: I made 4 FWWM, Simple, OF Keg, Changed some kegs around The remaining Elijah Craig case was for 1L bottles. I'll order Four Roses for Tuesday- however, we will be without the big boys, so just use Old Bardstown (its cheaper anyway) Over/Short on Banks: Ordering/Receiving/Shipping: union + us foods + Sarene Maintenance: The Alt Endings keg was really difficult to change- also we are having issues with the Old Fas...

Manager Communication: Busy morning. Everyone in the Toast meeting at Trees got to witness my fraught battle with the Frozen Machine's temperature gauge. Nearly at the point of giving up, I was finally able to get the plate that holds the spring and unit in place detached and successfully replaced the gauge. I reassembled the machine but left the chambers empty at Gus' request to utilize them for testing out our new menu items. Conrad swung by for a PM2 specials photoshoot.  Wyatt swooped in to help me out by getting the building set up while I was busy. - IP BAR Staff Observations: Gab and Greg opened up - very sleepy until the special event tonight. Swung Greg up to Trees after Family Meal and Sam flew the lobby bar solo. - IP Gabrielle got out of here once the special screening had loaded in to Th2, and Greg stuck around until post-Q&A so that Matthew had some extra hands at Trees.  The event ran over by about 20-30 minutes, so I ended up holding on to Greg longer tha...

Manager Communication: Chill open with James.  Customer Comments:  BAR Staff Observations: Matthew is great. So is Danny. Opened like champs. Gabrielle and Jeshua closed. It got kinda busy around 7:45pm, but no one was ordering anything, Gabrielle had it under control. FOH Staff Observations: Hiring/Training: None Sick Leave/ Call outs: Jenn is sick. Feel better! Special Events None Staff Meeting Agenda notes: 86ed / counts on items: 86 chilled red, GF Soda (the keg was flat and I forgot to turn the gas on when I plugged it in today- my fault on that)  Final keg comes tomorrow Prep List: I made Princess Peach, 4 lemonades Over/Short on Banks: Pay Outs: $300-Employee Loan 1250 Lost & Found?: Ordering/Receiving/Shipping: Union arrived Tomorrow we have Empire, Manhattan, Baldor Maintenance: Mobilebytes Issues: Filmbot Issues:

Manager Communication:   Smooth Open- Jared, Jeremy and I opened with ease - GS Becca and Christine make managing Trivia a breeze. Theaters were chill, which made a busy night in the lounge feel easy (but mainly thanks to the awesome Tuesday night team, top to bottom). - IP BAR Staff Observations:   Tevon is a great opener. - GS Darius is so good with the guests. So friendly and makes everyone feel at ease. He, Tevon and Duan were excellent tonight, and Greg was totally self sufficient in the lobby. Great night. - IP FOH Staff Observations: Alejandra is one of our strongest servers. Fast, efficient, thorough, kind, calm - just A+ all around. - IP Special Events:   Trivia. - GS Trivia was well attended but not as much of a madhouse as it has been in the past. The theater sales being relaxed always helps when the lounge guests demand a lot of attention - either way, slammed or not, the Trivia Team absolutely crushes. I added a little lemon juice to the "Debbie's Dreamsicle...

Manager Communication:  Pretty sleepy morning. The lobby music was not coming on. Aside from The Departed screening, very mellow Labor Day, sales wise. - IP Customer Comments:  I got a walkie call for the lobby. A guest was very distraught. They were in a TH6 of  Tony (1st round.) The pair were a special needs guest and their caretaker. It happened during the movie, she reported that her client (the lady with special needs) was finishing up her soda and the guest next to them passed comment and it sent the guest with special needs into a tailspin. The guest ended up running away, but their caretaker stayed back. They had their stuff in the theater. The caretaker was in shock and had a hard time explaining what happened, what they consumed and what they didn't. I comped their drinks- sent them credits, she kept complaining and asking about special accommodations for her client. We talked through it. I did my best to show empathy and compassion. The situation was strange as...