NPP Bar Blog

Manager Communication: Opened with Wyatt. Calm before the storm. Gonna make sure Trees is stocked to the gills. - IP Odyssey rushes are manageable - Gab being in for the first push was very helpful to be ready for the World Cup Final. - IP We needed everybody and they all stepped up their game. Danny, Gab, Greg and (after Darius got here) Tevon all were needed for glassware/order taking/drink making/all the stuff. Great teamwork. - IP I think that the tables in Trees have been lovely for business. However the size and configuration of these particular tables and chairs are a little difficult for real business levels. I think if it is feasible in a fiscal sense to consider some mid level high tops, we should. But I understand if spending right now is not ideal. I think if we keep some of them out, that can work, but the bulk of the chairs with people at the bar makes for difficult bussing and movement when it comes to Saturday night etc.  Obviously I am on team Trees Lounge glow up...

Manager Communication:  Busy right from the jump today on all three floors.  Sold out service rushes at both bars, and the timing of the Th1/2 screenings really helped move things along smoothly.  Bartenders are definitely becoming more proactive about getting out and bussing the floor when possible. JH We are definitely killing this Odyssey special so keep those Collins glasses moving and those oranges sliced.-LB Customer Comments:  Around 3:30 a guest came to Trees and let us know that one of his sons had an accident up on the Mezz.  He was super apologetic and offered to clean it up, but I looped in Markenson who thoroughly mopped it up.  I gave the dad some warm water and a rag to help his son clean up a bit before they went home, and he was very thankful.  I know things like this happen rarely (thankfully), but maybe we could stock some baby wipes in the office or bar storage?  They're a little more gentle than bar rags and c-folds. JH At 9:4...

Manager Communication: Easy open. Filmbot was $6 over, I put the difference in the over/under box. I tasted the cold brew that was in question earlier this week. I think it tasted like cold brew but like maybe it was brewed with a different style bean and that is why it tastes different. I am bringing some home for my roommate (who works at Homecoming) to taste so that I can get a straight answer of what's up since consistency in the coffee seems to be the main issue. I mixed in the remainder of that keg with another keg and was able to finish it. No complaints or anything from guests tonight regarding iced coffee tonight. - AB2 BAR Staff Observations: Matthew came out of the gates just batching. A machine. Easy open, both gentleman came prepared today. Lots of ticketing help needed in the first hour. Easy night with a good crew. - AB2 FOH Staff Observations: Evan is very kind. Special Events: The Odyssey Prep List: We are up to par. I juiced all of the grapefruits too. Tevon b...

Manager Communication:  Back to having a very busy third round, especially if we hold on to The Invite for a while longer.  Overall, a decently busy Thursday, both in the theaters and at Trees.  Even without a World Cup game on, the new table layout at Trees does seem to have had the effect of encouraging guests to stick around for another round or two. JH BAR Staff Observations:  Gabrielle and Greg opened. Did great. -Gus Both bars were busy once closers and I arrived, and were able to get in decent restocks before the second round got into full swing.  Greg floated between Trees and Lobby, depending on service, and was great at holding down the bar with Gabrielle while Matthew and I focused on the service pass.  Jeshua was his normal lobby one-man show once we got into the second round, and I got Gabrielle out of here before the last Th1 screening began seating.  Again, Greg held down a pretty busy bar while Matthew annihilated the service pass, the...

Manager Communication: Big ups to Gil who swapped the iPads at Trees, so now the main terminal has a fully functional, party-time-discotheque-strobe-effect-less screen - thanks, homie! Rebecca also heard our prayers and delivered a set of two brand new bar keys for Trees and Lobby. New S.O.P will be to have the key in the bank bag at open, and then have it back in the bag with the drop, handed to Bar MOD at the end of the night - that way a bar MOD has eyes on the keys every day. - IP Really appreciate the support Gil and Rebecca.-LB  I observed a silverfish on the wall in the office. It made its way to the desk and I killed him.-LB Customer Comments: BAR Staff Observations: Matthew is a glassware machine. Danny had a very sleepy lobby. - IP Spoke to both openers about the SOPs for the bar keys, and have included a note detailing the same in my weekly update (which will be posted tomorrow). JH FOH Staff Observations: Alayna put in an order during Jurassic Park 3 for the Strawber...

Manager Communication:  Aside from the guest interaction described below, tonight was rather relaxed aside from the one busy burst of action at the start of the DJ set. - IP Customer Comments:  Our 86 list watch list guest who I added, came in today with her husband and 1 year old.  She as expected caused a bit of a kerfuffle in theater 1.  She did her classic I want tots with the dish, but then claimed she wanted fries. We got her fries too.  Then her 1 year old was shaking the chairs in front of her and screaming. Rebecca asked her to take the kid outside, she did not. I then went into the theater to keep an eye on the situation, the daughter kept screaming, the mom was walking with her around the aisles. When she got to me, I told her it would be helpful to take her outside, she said "It is an all ages screening, she is one years old" I said that she was being disruptive.  We got Dwight and brought her into the hallway. She then went off on a tangent and...