NPP Bar Blog

Manager Communication:  It is quite difficult to hear any walkie comms when the DJ at Trees was going on for the pre-code party, unsure if it was the age of the records or the speakers. Just in case it seems like we veg out on the walkie it is generally because we are in a dome of noise whether it be music, equipment noise or people. -LB Night went very smooth. Theaters were not super busy and Trivia was as quiet as I've seen it in months. The new batching protocols are making it so wonderfully easy to be on the floor and not worry about having enough stuff on hand. I felt like I was really able to be more hands on tonight to help Knibbs with his first solo trivia on the floor. - IP BAR Staff Observations: Duan had his first solo trivia floor shift and it was fortunately only medium busy - which was great because it gave him a chance to really lock in the system without being overwhelmed by the insanity of a packed house trivia. He continues to do a really great job. Darius and Te...

Manager Communication:  Bar team requested 6 oz cans of pineapple juice and I ordered a case to keep in the liquor room.  This will help with crowding of lowboy and old dated pineapple juice. Jenn if you can note this in the bar email. And for us we can just keep overflow of pineapple juice in quart containers in the walk-in or the liquor room lowboy for use in the fifty year storm.-LB I am trying to tighten up the dry-goods shelves and make room for our Cambros etc. WIP but I think it is gonna be good. We just probably need to be more diligent, tall people included, with using the step ladder to maximize the vertical space. I finished Marie Cambroing the liquor room for our ever growing stock needs. I think things are looking good.-LB Liquor room looks awesome. We are so cambro'd up - it is sparking much joy. Evening was very smooth. Drag Show MIB was a hit, and the Bodega Cats Softball team came through and had a big dinner at Trees - aside from that, chill Monday. - IP BAR ...

Manager Communication: Happy Mother's Day! People love a sheep movie. Busy open but everything went very smooth. - IP James Denzer is an angel on this earth. He and Wyatt both dealt with a bunch of ticketing snafus today and allowed me to be super hands-on at the bars for the busiest rushes. Great teamwork. - IP Wow what a wonderful amount of people that came out for Mother's day today. So many new patrons learning and loving Nitehawk.  I spent some time down with Duan for the 7pm seatings to give support for filmbot.  Great vibes in the building. Lots of newbie customer service issues tonight but made some guests happy with easy help. Feels like having someone posted in the lobby is a great idea when possible, specifically ahead of busy seatings, although not always possible.-LB Customer Comments: One man was overwhelmed at the price of tickets and orange juice. He apparently just woke up on earth for the first time.-LB BAR Staff Observations: Greg and Nat at Trees and Lobb...

Manager Communication:  Another Saturday morning with a couple of groups and couples coming through just to grab some brunch at Trees Lounge.  Business levels were still fine with just the opening bartender, even with the busy first round seatings, and runners were great about prioritizing Trees tickets. JH  We opened up fairly busy, but the second and third rounds were pretty non-stop.  Lots of sold out theaters, with close start times, which hit both bars.  Service went well though, no real delay in drink tickets, as servers and managers were pretty on top of running trays as quickly as we could fill them up. JH Very, very busy Saturday all around the building.  Hustling seen in every area of the building all night. -LB Customer Comments: BAR Staff Observations:  Greg + Natasha were prepped and ready for doors, and the first round went off really well.  By the time Gabrielle got in, the second round was just about to kick off and Trees was pret...

Manager Communication: Opening was a breeze. Customer Comments: Busy in Trees We had a couple Mortal Kombat guests confused about the special thinking it was a dessert. Wyatt made a blog note and posted a helpful announcement. I don't think we need to change anything unless this keeps happening every round but we were good today outside of the dinner round screening. - AB  BAR Staff Observations: Matthew and Tevon rocked it. Matthew did a batch shift. Gus updated the times for shifts for tomorrow. - AB2 I got Matthew out of here at 7:15. After the TH1 ticket rush ended, I moved him to lobby to stock Gabrielle and I had Tevon up in Tree's so that we can have 3 bartenders up there. - AB2 I cut Tevon after the last round settled. - AB2 Gabrielle held down lobby solo and Jeshua and Duan closed Tree's nice and smooth. - AB2 Sick Leave/ Call outs: Natasha is sick, but Jeshua is back and worked for her! 86ed / counts on items: Casamigos Reposado 86'd forever - AB2 Prep Lis...

Manager Communication:  Breezy open with James, Jeremy and me. -GS Gus wrangled the floor while I got things reorganized and began stocking up for the weekend. In order to stock up to eliminate weekend batching, we're likely going to need more cambros, so I went ahead and figured out what we need for our pars versus what we have in house, so we can order what we need. - IP Very busy dinner round, and then nonstop from about 8:30-9:30pm.  Ian actually hopped back behind the bar at Trees and took the majority of Th2's last round service push solo, with some assistance from me, while Danny + Matthew deftly navigated a verrrrryyyyyy busy after party.  It just happened with Th1 ending and going to Trees, Th2 hitting the peak of their service rush, + me needing to set up for ST&B in Th1, that we went from mellow to firing on all cylinders so quickly.  Overall, service was not negatively affected, and it was smooth sailing afterwards. JH BAR Staff Observations:  Da...