NPP Bar Blog

Manager Communication: Very productive day. New ice well installed by Coke with an assist from me and Gus. We also found a new rail that fits the well and it's looking great. Got the walk-in looking lovely. I batched a ton of stuff and got a jump on the Silly Rabbit for spoons next week. - IP Customer Comments: Gus sent an email regarding Sean Redlitz - a frequent guest of ours - has a mystery charge of $86.02 on his Amex ending in 3008 from 10/27 - he was here that night at Trivia - there was another charge from that night that was correct, but this additional charge was wrong. Gus, James and I could not find the check in question. More details in Gus' email. - IP BAR Staff Observations: Gab opening lobby and Tevon opening Trees. - IP Jenn and Becca at the pass directing traffic while Tevon, Matt and Gab crush a YCSE rush is a thing of beauty to behold. A well-oiled machine firing on all cylinders. - IP Got Gabrielle out of here once the second round had settled into servic...

Manager Communication:  I took the Spoons cocktails out of the bus tub and rehoused them in new containers to avoid mold accumulation that we have seen develop in that back corner. If we can make this something we all check on routinely, I think keeping things in the bus tub inhibits air circulation a little bit.-LB  BAR Staff Observations:  Sam opened Trees today since Matthew is doing the long lobby due to Jeshua's medical situation and Sam seems oblivious to the duties involved. No sidework or a real effort to unload glassware. At more observation points, I noticed Sam just talking to servers. This should be brought up if we haven't yet done a new hire review as this is a critical issue. Sam definitely has an immature attitude compared to the rest of our staff and I think it may be wearing on some of us. I noted this in 7shifts today as well. They had me come cover and bring them oatmeal because they felt nauseous, so I didn't want to get into the failure to do the sid...

Manager Communication: YCSE continues to crush - couple that with a busy Trivia and it was a banger of a Tuesday. - IP Customer Comments: People were on one today. - IP BAR Staff Observations: Busy Tuesday - had a good bar meeting that went right into a very busy Halloween/Costume Contest Trivia. Darius served the floor and was just awesome. Danny and Tevon manned the bar and Greg handled the lobby solo - both bars with solid assists from Lydia. - IP FOH Staff Observations: Isobel is a real trooper - there was a little snafu with the reroute tonight and there was a brief moment where we couldn't find where her tickets printed, but she stayed calm and patient while I tried to rectify my mistake. I apologized profusely and she was super cool about it - really appreciate that. - IP Special Events? Trivia was very busy. Shay once again inquired about installing a television or another projection screen on the mezzanine to accommodate more trivia teams up there - I told her that I t...

Manager Communication:  Busy Monday action as always. Opened up with Rebecca. Down a few servers. Getting it done though. Pacing in theaters is working out well. Runners that are here making it happen after a cohesive pre-shift from RB.-LB We have the batches from Newfest to use for Trivia tomorrow. The only other product we have are two Culch vodka bottles that were in the well and two Henry Varnay Sparkling bottles I found on the ground at the end of the bar at Trees. I don't know if they are planning to pick up their beer. The portrait of a lady on fire has been run into spillage.-LB I called Coke and was on hold for 35 minutes.  They told me that our open request that I entered last Tuesday was put on hold, then they put me on hold to find out why. I put in a new request identifying my irritation with this situation that we just want to be able to continue to sell their products seamlessly, so maybe sometime soon they will care to call us back.-LB Customer Comments: It wou...

Manager Communication: Opened with Wyatt. Going to be a packed house from open to close today - we are ready to rock. - IP Everyone came to work prepared for the all day sold out YCSE extravaganza. The system seems to be beginning to streamline our operations and I think as the customer base gets more familiar with the QR codes, it's only a matter of time before a lot of the Toast headaches are in the rearview. Despite still having some minor snafus, everything is really running smoothly, which is impressive given the business levels. - IP  URGENT: walkie talkies are dying quick, or not charging at all. We definitely need some new blood fast or we will be without walkies during some busy times.  They have been on the fritz the last couple of weeks but these last few days they have not been making it a full shift.-LB The handhelds at Trees were on fumes by 11pm. So I don't know if they will have the type of longevity that was purported. We use them fairly non-stop for the enti...

Manager Communication: Trees dishpit overflowed when the sprayer lost the end part. Definitely a chaotic moment as it isn't particularly clear where all the water is coming from in the moment when that piece falls off. I called Chef Matty to come up and help me figure it out, and I recalled this other time I was overwhelmed with water all over the floor.  And before I fully declared a pipe broken in the wall I remembered the other time, we put the piece back on and everything was fine. Vlad was super helpful as well and we got it all back on track and tidy.-LB Very short on silverware, no  roll ups at Trees.-LB Handhand at Trees was red at the end of the night. I brought it back to charge. Unsure if it got charged yesterday. Just trying to gauge how long they will go before actually dying.-LB I painted the ground floor paddles after last call and repainted theater 2 (4 paddles)-LB Customer Comments: BAR Staff Observations: These folks absolutely crank it out, round after roun...