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Tuesday 10.27.26 Gus/Lauren/Ian

Manager Communication: YCSE continues to crush - couple that with a busy Trivia and it was a banger of a Tuesday. - IP Customer Comments: People were on one today. - IP BAR Staff Observations: Busy Tuesday - had a good bar meeting that went right into a very busy Halloween/Costume Contest Trivia. Darius served the floor and was just awesome. Danny and Tevon manned the bar and Greg handled the lobby solo - both bars with solid assists from Lydia. - IP FOH Staff Observations: Isobel is a real trooper - there was a little snafu with the reroute tonight and there was a brief moment where we couldn't find where her tickets printed, but she stayed calm and patient while I tried to rectify my mistake. I apologized profusely and she was super cool about it - really appreciate that. - IP Special Events? Trivia was very busy. Shay once again inquired about installing a television or another projection screen on the mezzanine to accommodate more trivia teams up there - I told her that I t...
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Monday 10/26/26 Lauren/Ian

Manager Communication:  Busy Monday action as always. Opened up with Rebecca. Down a few servers. Getting it done though. Pacing in theaters is working out well. Runners that are here making it happen after a cohesive pre-shift from RB.-LB We have the batches from Newfest to use for Trivia tomorrow. The only other product we have are two Culch vodka bottles that were in the well and two Henry Varnay Sparkling bottles I found on the ground at the end of the bar at Trees. I don't know if they are planning to pick up their beer. The portrait of a lady on fire has been run into spillage.-LB I called Coke and was on hold for 35 minutes.  They told me that our open request that I entered last Tuesday was put on hold, then they put me on hold to find out why. I put in a new request identifying my irritation with this situation that we just want to be able to continue to sell their products seamlessly, so maybe sometime soon they will care to call us back.-LB Customer Comments: It wou...
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Sunday 10.25.2026 Ian/Lauren

Manager Communication: Opened with Wyatt. Going to be a packed house from open to close today - we are ready to rock. - IP Everyone came to work prepared for the all day sold out YCSE extravaganza. The system seems to be beginning to streamline our operations and I think as the customer base gets more familiar with the QR codes, it's only a matter of time before a lot of the Toast headaches are in the rearview. Despite still having some minor snafus, everything is really running smoothly, which is impressive given the business levels. - IP  URGENT: walkie talkies are dying quick, or not charging at all. We definitely need some new blood fast or we will be without walkies during some busy times.  They have been on the fritz the last couple of weeks but these last few days they have not been making it a full shift.-LB The handhelds at Trees were on fumes by 11pm. So I don't know if they will have the type of longevity that was purported. We use them fairly non-stop for the enti...
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Saturday 10.24.26 Jenn/Lauren

Manager Communication: Trees dishpit overflowed when the sprayer lost the end part. Definitely a chaotic moment as it isn't particularly clear where all the water is coming from in the moment when that piece falls off. I called Chef Matty to come up and help me figure it out, and I recalled this other time I was overwhelmed with water all over the floor.  And before I fully declared a pipe broken in the wall I remembered the other time, we put the piece back on and everything was fine. Vlad was super helpful as well and we got it all back on track and tidy.-LB Very short on silverware, no  roll ups at Trees.-LB Handhand at Trees was red at the end of the night. I brought it back to charge. Unsure if it got charged yesterday. Just trying to gauge how long they will go before actually dying.-LB I painted the ground floor paddles after last call and repainted theater 2 (4 paddles)-LB Customer Comments: BAR Staff Observations: These folks absolutely crank it out, round after roun...
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Friday 10.23.26 Jenn/Ariel

Manager Communication:  YCSE everything continues to sell out every theater it’s in, and the drink special seemed fairly popular during the first two rounds.   Most folks at Trees during the first half of the day were just waiting for their YCSE screening to start, so bar wasn’t too packed. JH BAR Staff Observations:  We had a team full of aces in today, but man oh man can Tevon shift gears without any hesitation. Once we realized Duan was not coming in, Tevon slid right into Trees service and communicated with me (as expo) throughout a very busy service push. Gold stars for everyone, but two for Tevon. JH   FOH Staff Observations:  During the busiest parts of the service push at Trees I had to actively instruct servers to either tray up completed tickets or run a partial tray. I’m sure having us write on the tickets crowds the pass a bit more than before, but servers should not be milling about chatting by the ice machine when drink tickets are nonstop. Sever...
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Thursday - T4T Mixer - 10/22/2026 Ian / Jenn

Manager Communication: Opened up with Rebecca. Conrad came by to snap photos of the new specials. Printed out new build sheets - they're taped up on the whiteboard for Friday when the specials go live. - IP Got the T4T cocktails all set up in store and pours for the event - chilling in the walk-in in a buss tub ready to be deployed for service, along with the wines and beer. - IP Busy night all around, but I did definitely notice that servers in Th1/2 are getting much better about pacing their drinks, or at least sending them from the theater during their initial greet.  Even during very busy moments, the service pass never really had to pause to wait for drinks to be run. JH BAR Staff Observations: Gab opening Lobby and Sam opening Trees. - IP Sam got the first cut, and Gabrielle worked Trees with Matthew + Natasha until a little after nine.  Matthew + Natasha made quick work of a very busy bar crowd, and I hopped into the service well for about fifteen minutes when the las...
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Wednesday 10/21/26 Ian/Lauren/Jenn

Manager Communication:  I put in a service ticket with Coke and put my contact, explained what we need done for the ice well in the lobby.-LB Machines cleaned, GF Soda keg made and charged, deliveries put away, kegs and walk-in organized, batches for T4T made. I also cleaned and organized the prep area as it was looking a little scuzzy. Busy and productive day. - IP HVAC guy came because of an alarm that was going off on first floor mezz, it is above Trees behind the bar so he has disengaged that section, it is totally fine, and he will come in when we are not open. Matthew knows.-LB Busy busy Trees this evening, and plenty of sold out rushes (especially on the first floor) throughout the night.  Everyone was able to keep ahead of the rush, and we never had to pause or adjust service throughout the night. JH Customer Comments:  Had some wandering guests during the 10:30pm Other Mommy .  Nothing too disruptive, just a lot of moving around and ticket confusion.  T...
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