NPP Bar Blog

Manager Communication: Wow tonight was a DOOZY - but oh man, this team, from top to bottom, is awesome. There was a SNAFU with the Nitrogen tank count, and we thought we had a full backup when that was not the case, and around 7p the products on the draught lines (primarily the beers) began to have issues moving through the line, due to lack of Nitrogen. Gus and I scrambled to find a solution - after about an hour of uncertainty (and me pouring roughly 6qt of each kegged cocktail into cambros and store'n'pours for the bars in case the cocktail lines stopped working), we were saved by the angels at Threes Brewing who offered us a tank of Nitrogen if we could come pick it up. It was around 8:30p at this point, and since Gus is still medically barred from lifting more than ten pounds, he offered to swing back to Nitehawk, jump in as Bar MOD, while I grabbed my car and popped over to Threes Brewing (with the assistance of absolute hero, Vlad) to transport the tank back. By 9:30 we...

Manager Communication: Got the orders all stashed away and was able to get to the Lobby frozen machines/bubbler. There was an extra menu from theater 2 that found its way to the office last night - pretty sure it was liberated from the lobby by a guest a while ago. I've put it back at the lobby bar, in case anyone is looking for it. - IP BAR Staff Observations: Gab and Danny opening. Uncharacteristically slow afternoon - but the later shows are steadily growing. - IP  Back to busy third rounds in the big theaters, so Gabrielle hung around Trees until the Th2 Camp Miasma had gotten through its initial service push.  Danny helped Trees get through the second round, and covered Greg for a restock and a break before getting out of here.  Greg was solo in lobby and closed without issue, and Matthew restocked a bunch of glassware at Trees before getting out of here in preparation for his opening shift tomorrow. JH Staff Meeting Agenda notes: The ice well for lobby is downsta...

Manager Communication: Was able to get the Trees machines cleaned thoroughly this morning, but had beer deliveries etc. to coordinate (and some odds and ends to tend to) so I will get to the lobby machines tomorrow morning first thing when I get in. Speaking of deliveries - the elevator repair guys got things back up and running right in the nick of time and there were no issues with portage. - IP The Coke service ticket got closed last night when they called me back. They are sending us a replacement kit for the lobby bar gun piece that broke off. I also asked them to put in a swag request with the sales department since we sell so much Diet Coke. -LB Customer Comments:  A gentleman came down to Trees when I was doing some R&D and had complained it had been over 30 minutes since he got his drink and popcorn. I asked his seat number, he didn't know it, but said he was in the last row in theater 4. So I went up there. Bayly had that theater. I said you have someone waiting for ...

Manager Communication:   Gus is back and answering the phone lines.-LB Had a very constructive meeting about Fall menu change.  Gus called NuCo. I submitted a ticket on Coke service    39266501  for our lobby bar gun that has a cracked coupler and tube broken. -LB Got to almost every outstanding thing for tomorrow, but have yet to think of a possible back-up name for the End of Oak Street drink - will figure it out tomorrow. - IP BAR Staff Observations: Bar was hoppin. Lydia and Darius rocked it out - Lydia cranked out the service tickets and Darius did his charming thing behind the bar. The team is really stepping up all across the board, and Trees lounge is busy every single night. Woohoo! - IP Hiring/Training: Just a general shout out to all the new servers who really seem to be fitting right in and making this very busy few weeks as seamless as possible. - IP 86ed / counts on items:  Just reminder no more red ale at all.-LB Prep List:  blonde in ...

Manager Communication:  Well this morning started out with bartending the Theater 1 rush and then sprinting to help break up the fight in the theater. Manic Monday.-LB The rain packed Trees with soaking wet softball players for the majority of the evening. The theaters grew steadily throughout the night and wow, yeah - another crazy Monday. - IP Lauren got the COGS sheet done for the "End of Oak Street" drink special, and I made the build sheet. It's in the first run specials folder in the drive, I also printed out a copy and left it on the desk in the office. - IP BAR Staff Observations: Tevon, Greg and Lydia got absolutely ambushed by all of the local softball teams simultaneously while we still had very busy drink rushes, and as per usual, they crushed. Lydia stuck it out to help Greg through the last theater pushes and then after Trees cleared out it was a pretty steady close. - IP FOH Staff Observations: The runner team absolutely killed it tonight. We were surpris...

Manager Communication: Busy open with Wyatt. Catvideo Fest and Spiderman both sold out to start the day, further being complicated by a callout. The frozen machines were accidentally turned back to cold at some point during the open, so we had a brief moment where we had to hold service on Firewalks, but they froze up shortly thereafter and began to behave themselves. - IP Customer Comments: BAR Staff Observations: Greg and Danny opened - Tevon came in at 10:30. If Sam had let me know he was too ill to work a half an hour earlier, I could've pushed Tevon back to accomodate the later dearth of bartenders - but Sam texted me about five minutes before Tevon walked in the door. I've been making sure to provide ample opportunities for breaks to keep the staff we do have here as fresh as possible for the dinner rounds. Fortunately, the evening looks as though it's peak will be within the dinner time window which shouldn't over-work anyone too much. - IP Jeshua and Tevon ar...