NPP Bar Blog

Manager Communication: Opening round sales were mellow-ish but Michael is packing the house with lots of first-time fliers. Staff has been very patient and very communicative, and overall I think the majority of our new guests are leaving with an awesome first time experience. - IP I cut my finger on the mesh metal strainers we use in the sinks at Trees when I was helping Lydia reset ahead of the 8:30  Michael. There are two like this. I put in an amazon order for the simpler type we have which I think would lend itself to more frequent cleaning and safer usage. The metal on the sides is very sharp. -LB   Customer Comments: In the last MJ movie on the night seat seat 1717 came out to Trees to complain that they didn't get their food or drinks even though they ordered before their neighbors. I checked with Lanie who seemed confused and unphased, thought it was a different table. I found the order on the table but it didn't seem to have gotten to them. I comped the sodas, ...

Manager Communication: Jared and I opened up the building. Shoutout to Jared who covered my normal part while I helped a delivery of booze. Customer Comments: There was very spirited man who wanted Nitehawk popcorns to go. Jared helped him out. BAR Staff Observations: Matthew and Tevon opened. Legends. Everything was pretty chill FOH Staff Observations: Bri is always a delight to be around Solid busy night but not too hectic. Maybe it's just me but I feel like servers can be a bit spoiled here and always expect support and additional help with flips. As TH1 last round was getting in, servers were noticeably bummed that they did not have support, and drinks sat at the pass for a bit. We had 5 servers (Bre was starting and darting) for a close to sold out (192) theater 1. I feel that the muscle memory for putting in orders and then walking to the bar is non existent. We had a good team in the theater (Bre, Alayna, Connor, Jay, & Shane) and I knew they could handle it, but som...

Manager Communication:  Pretty sleepy morning. Rebecca and I opened. Very chill -GS Had a bit of a busy pop at Trees from 8:00pm-9:30pm.  Looked like some folks from the PPWSL and then a fair amount of folks stuck around after Kevin Geeks Out.  Both Th2/Th4 were pretty sold out and had close in-times, so the service pass was busy throughout that time, too. JH Customer Comments:  Had a guest that was a member of a large party in the 5:45pm Michael that we had to cut off at Trees.  He had come out from the theater a few times to order shots, and then tried to get Matthew to pour him two at once.  Matthew flagged it and looped me in.  The guest got a little upset when we told him we would not be serving him any more alcohol.  He called me and Matthew racist for 'policing what a grown man drinks.'  Another member of the group, a lady, got him away from the bar and they left shortly thereafter as the end credits had already started in their theat...

Manager Communication:  The hoses are near the black strap on the bottom right back of the liquor room now. -LB I think we should stop putting out almond milk for staff with cereal, if they want it they can ask bartenders, this may mitigate the overstock of almond milk behind the bars.-LB  BAR Staff Observations:  Easygoing night.  Matthew stuck around until just about the start time of Rush Hour . and then both JEshua and Gabrielle closed without issue. JH Hiring/Training:  Eddie (server) did their bar trail with me during the Rush Hour service push.  They seemed to have a pretty good grasp on how things work, and asked a lot of good questions. JH Prep List:  Princess Peach, Firewalk x4, O-ren, Negroni, infinite possibilities, arbol tequila, simple syrup.-IP Over/Short on Banks:  Trees was $1 over. JH Pay Outs:  $22.00 (Boar's Head) JH Ordering/Receiving/Shipping: Baldor, Southern, Empire. Union, Baldor coming tomorrow and Saturday. US foo...

Manager Communication: We are missing one of the bar teams keys to the building. If any MODs know where it is. I know people borrow it when they get locked out of the office. The bartenders need it for Lost and found and to get into bar storage. -LB Trivia and Take Shelter were the big ticket items tonight and the team was up to the challenge. Becca and Jared were all over theater calls and the Trivia squad and I had Trees lounge and lobby well taken care of. - IP BAR Staff Observations: The cat is out of the bag, Patrick likes working the floor for Trivia. Welcome back from vacation Patrick. Total teamwork all around today.  Each of them supporting each other and giving each other breaks here and there.  Really good energy with the team. Danny is a dream. He and Duan both came equipped and ready right out of the box - and they're picking up the Nitehawk quirks really quickly. Great hires, guys!! - IP FOH Staff Observations: Runners always crush delivering food to the trivia c...

Manager Communication: I added a section to the SOP but did not add it to the index for the lobby gate. It was stuck up last night. -LB I don't think we need to charge Princess peach 6 hours. I believe Draft choice said something like 2 hours. I think we should experiment with this next keg and check it out.-LB Nothing was too busy until Lebowski - but that filled up Trees beforehand and then the basketball playoffs kept some people hanging out for a bit. - IP BAR Staff Observations: Greg will not be going near any fire alarms ever again, he is very apologetic about yesterday and even the fireman he told didn't believe him that he set it off.-LB FOH Staff Observations: Erika Fontana is just the best. - IP Special Events? Big Lebowski screening with White Russian special. Dear Lord the white Russians were flying. Crazy numbers - the batch worked out great. Was easy to get them out nice and quick and Greg and Tevon were up to the challenge (with a little bit of an assist from me...