Posts

Saturday 02.14.26 Jenn/Gus

Manager Communication:  Decently busy first round, with both Corpse Bride and the Th3 "WH" selling really well.  Once we hit the second round, most theaters were pretty full, which seemed to be the trend for the rest of the day.  All of the new releases seem to be selling really well, which kept all floors bustling. JH I realize I wasn't here for the start of the day, but man- I was very impressed with everyone tonight. Just people busting to get things done. Shouts to all the PM folks who were just out here not complaining and giving the staff energy. Customer Comments: Lots of 'em tonight. They all seemed to be having a good time. BAR Staff Observations:  Greg and Natasha set both bars up for success, and sailed through service in the first round.  Matthew got in just as our first large theater "WH" was seating in Th2 and Trees had a bit of a busy pop, so got right into it and then covered Greg for a restock and a break.  Jeshua and Gabrielle got in ju...

Friday / 2.13.26 / Jenn, Gus, & Ariel / NPP Bar

Manager Communication: Solid open. Jared, Rebecca, me, Jenn doing the numbers. Was great Solid night with not much to report. It was busy and smooth. Wuthering Heights is doing as expected and people are loving the Chains of Love. - AB2 Customer Comments: An impromptu bday party for a 9 year old in Trees BAR Staff Observations: Tevon really killed it. Charlie did a nice open. Gabrielle was cruisin in the Lobby today. Doing everything solo and with ease. Matthew has been absolutely crushing it lately. He really stepped up and was in complete control behind the bar. He ran service well with no problem and was great in being a leader to Charlie by directing him and having hands for everything when needed. - AB2 FOH Staff Observations:  Bre was bringing down glass racks constantly and always movin'. Kat was helpful with support and being a team player on the ground floor after her theater settled. - AB2 Special Events? Kids party that moved up to Tree's was coolin'. They paid...

Thursday / 2.12.26 / Ariel & Gus / NPP Bar

Manager Communication: Solid night. Some busy rushes. Rebecca & Jared kept everyone in line.  Customer Comments: We had 4 young women at Trees before the dinner round in Theater 6, whom 1 of them was unable to verify just how young she was. Matthew refused to serve her and she protested- she had a picture of an ID. Her friends got pretty mad. They immediately said they were going to just buy her drinks to Matthew. Rebecca handled  it. They weren't kind to either Matthew or Jeshua. They were line steppers, but it was ultimately harmless and we stood our ground as a team. BAR Staff Observations: Greg and Matthew were busting tonight. Really good work. FOH Staff Observations: Torrie really asks good questions Hiring/Training: Sick Leave/ Call outs: None Special Events  Ms. Malice- Around 7pm I took $100 and got change for Trees. I think we should make that routine. People always want singles for this event. Staff Meeting Agenda notes: 86ed / counts on items: Prep List:...

wednesday 2.11.2026 Ian/Jenn

Manager Communication: After all that, it turns out my fitting is going to be tomorrow, so I was in a little early to get the machines cleaned in case I had to leave - which is great, because Lauren is still sick. She went to the doctor and after finishing up with the machine maintenance I got the building open with James.  Very sleepy opening round with absolute rockstars Jeshua and Matthew opening - gave me a chance to get to some batching for the weekend.  Got a bunch of liquor and kegs from Southern and Union - once I had batching stuff pretty much squared away, I reorganized Liquor Island and did some solo keg Tetris. - IP BAR Staff Observations:  Easygoing night.  Jeshua held down Lobby without issue, and Matthew stuck around for the runners club and then the post-La La Land crowd.  Last round was relatively mellow, and Gabrielle sailed through her close at Trees. JH Sick Leave/ Call outs: Lauren out sick. - IP Special Events?  Runners club came throu...

Tuesday 2/10/26 Gus/Lauren/Ian

Manager Communication: Talking menu stuff, looking exciting.-LB Chill little bar meeting talking over some upcoming stuff and expectations for the team.-LB There are no charging blocks in the office that accommodate USB to C for computers, which is the type that has been assigned to me. I don't know where they all go, but not everyone has a Mac. If we can order or locate some that accommodate alt computers. Thank you so much. -LB I am not sure if there is a policy for such a situation but I wanted to highlight my grievance with it and something that we could try.  This party of 4 had two separate checks: J29 for 93.64 with zero gratuity and check J48 for 70.77 with 4.23 gratuity. I spoke with Charlie and Patrick, heard the guest is friendly and chatty always but does not tip. I went upstairs to touch their table and make sure everything was swell.  My fear here is people don't know they are doing something awful and I think we need to protect our staff from this behavior in th...

Monday 2/9/26 Lauren/Ian

Manager Communication: I am pretty sick of sharing illnesses within the lovely NPP family. I made alcohol spray bottles for Trees and Lobby POS, I also put one in the office for computers and walkies as there are endless things that customers touch and we touch. -LB No Budge was a breeze thanks to Carly, Dion and Desmond. Service ran super smooth, and we had Olympics coverage on at Trees. When the screening let out there was a really good pop at Trees that remained until around 11:30.    As the Trees elevator is OOO, I asked all servers to bring all of their glassware from the upstairs theaters to Trees at the end of the night so tomorrow's openers wouldn't have to worry about carting a massive stack up to Trees sans elevator. - IP Customer Comments:  One of the guests here from out of town to see No Budge was quite enamored with our theater. Said he'd never seen anything like it and the way we do things is amazing. Great job, everyone! - IP BAR Staff Observations: Three-...

Superbowl Sunday 2.08.2026 Ian

Manager Communication: Wyatt and I opened up. Raekwon got everything ready to go for the special events in 4/6. Jenn texted me some odds and ends notes that were very helpful to get us ready for doors. Lauren is still out sick - I will stick around for a while and make sure that the floor MOD's and bar team are set and ready to go before I leave - numbers are super chill from dinner round on, should hopefully be a breeze. - IP  We had some technical issues in Trees and in the theater for the showing of the Big Game. The projector in Trees must not be well-connected to the digital link / cable line, because whenver we play anything from the cable box on the projector, it flickers in and out and goes to a black screen periodically before it rights itself and the picture and sound come back. It began to happen every few minutes and really became frustrating. If projection or someone could check out that connection and see if they can tighten it, or make it more secure that would be aw...