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Showing posts from November, 2023

Thursday Jenn/Dan

Manager Communication: Had a good crowd come to Trees after Renaissance thank to Ariel keeping the Beyonce energy up. There's a strange odor coming from the Trees dishpit area. Not exactly sure what's causing the smell however we touched up the drains in the area at the end of the night. Menus were changed in lobby. Only two menus were there today. -DL BAR Staff Observations: Calm night overall. We were able to let both Ashley and Matthew go around 7:30. Ian and Tevon were more than able to handle the rushes from Renaissance and Titantic. Natasha crushed it in lobby alone without needing assistance. FOH Staff Observations: Vlad made sure to take care of trash before leaving at 10 tonight. Only a small bag of trash was thrown out at the end of the night. They threw it out gently to avoid complaints. -DL Prep List: Tevon did a large amount of batching to get ahead for tomorrow. Will need to juice OJ for Trees and for Fistful of $- DL Pay Outs: DJ-$150  Ordering/Receiving/Shippi...

Wednesday 11.29 Dana/Ashley

Manager Communication: The ice machine in Trees was off when we came in today. It was full of ice when we came in and seems to be working fine. Gabrielle was great in the lobby and cleaned the Bubbler before she was cut. Matthew agreed to stay an extra hour to support for the event in Trees if needed. -DL Very smooth evening, 1/2 Trees buyout included. The pool was small and everyone stepped up. Jeshua held down Lobby while Matthew and Lydia absolutely crushed service. Matthew was excellent at directing afterparty guests.  Raising Cane in TH1 had a steady drink push. -AB Special Events? Going To Mars - The Nikki Giovanni Project. The 1/2 Trees buyout went smooth as butter. Matthew took the lead for the first hour which was a huge help. Lydia was more than capable of taking it from there. The afterparty dwindled quickly. Note: Raekwon was a delight. -AB 86ed / counts on items: Nitro Stout is 86'd -DL Prep List: Knocked out a lot batching today. Guava Island was added to the No Batc...

Tuesday 11.28 Dana/Nick/Jenn

Manager Communication: Ian was able to cut fruit and fully restock while taking care of guest. Jeshua was brought upstairs to help for Trivia alongside Ian and Tevon. Theaters were mellow for most of the afternoon. Bluets and Oils Blues is now special for tonight's Trivia. May need to switch the mystery cocktail after tonight. -DL  BAR Staff Observations: Jeshua was extremely helpful today by being willing to stay a bit longer and help out upstairs for the Trivia rush. Want to highlight how he's always open and willing to stay late and move to whatever area we need him in. -DL Good service tonight, with Trivia dominating bar's attention as theater sales were relatively mellow.  Jeshua and Ian handled service behind the bar, and Tevon came out of retirement to take tables on the floor.  Ian and Jeshua were both cut once we had reset the floor, and Tevon was in a good place to finish out service.  Darius held down lobby solo all night without issue, and helped Tevon pr...

Monday 11.27 Jenn/Ariel

Manager Communication: I noticed an issue with the Trees menu's. There is no "Jack Daniel's" listed and there are two "Casamigo's Reposado" at different prices. Obviously one is for Blanco but just letting you know. I also checked Theater menu's and those were all fine. -AB2 There was a solid little bar crowd for Volcano and Mandy. There were 2 separate instances tonight with guests. 1. Was with a lady in the Lobby that Nathaniel handled 2. Had an issue with someone in Th. 2 for the last round and required my help escorting him out and having a presence in lobby in case he came back. A lot happened here. For the full story please look into FOH blog. -AB2 Also was just wondering because we have not had Cinnamon Toast Crunch or Captain Crunch for a couple weeks now. Was just wondering who orders that or if I perhaps order it and how to go about that?---AB2 BAR Staff Observations: Lydia and Jenna were great. Was able to get them out pretty early. Had a ...

Sunday 11.26 Ariel/Jenn

Manager Communication: There was a good deal of walk-ins buying tickets in the lobby. Mainly older peeps seeing Priscilla, Napoleon, and The Holdovers. -AB2 Last round was relatively quiet, with Killers and The Holdovers selling out some smaller theaters during the dinner round. JH BAR Staff Observations: Jenna and Maya were great today. Really appreciated Jenna being super flexible today and coming in early for Natasha and Maya being willing to switch to Trees. There were no issues as far as service went for Bar staff. Pretty smooth day. -AB2 Jenna and Maya were able to get out of here shortly before seven, and Tevon was cut before ten.  Darius and Jeshua did a great job closing both bars without issue. JH Sick Leave/ Call outs: Natasha was not feeling well so I cut her from the day and had Jenna open Lobby and switched Maya to open Trees. -AB2 I do not know if Natasha will submit for sick pay, but I have added her to the Sick Calendar . JH Staff Meeting Agenda notes: There was a ...

Saturday 11.25 Ashley/Dana

Manager Communication: Very steady start to our Saturday. Miguel prepped for both bars. Maya and Lydia were a great brunch duo in Trees. Ian got in and batched his little heart out. We were able to make some cuts from there. AB   Matthew needed a MOD a bit more tonight with Dwight not being in. His number (and my numbers) no longer work in Filmbot to do E-Credits. Besides that he was able to hold down Lobby by himself after letting Lydia go. -DL FOH Staff Observations: Had to keep an extra eye on glassware during the evening rush. I know this is a constant topic but servers are still not clearing glassware or brining it to Trees until the end of the movie. With the breaks in between movies being so short we end up having to pull someone from doing another task just to clean glassware and hope they cool off before we use it for the next theater. Ian and Darius both expressed their frustration after back to back incidents of it happening after Th.1 and Th.2 -DL Touched base with the...

Friday 11.24 Jenn/Nick/Dana

Manager Communication:  Another day with a lot of walk-in ticketing during the first two rounds, causing a lot of screenings to rise in sales during preshow.  Overall, we were well staffed across the building and service ran very smoothly this morning. JH Overall busy night in the theaters and in Trees. Jeshua was great with the bar guest while Ian handled service bar like the pro he is. Matthew was able to support where needed in the moment, in Trees and in Lobby bar. Gabrielle was great greeting and helping the large amount of walk-ins we had this evening.-DL BAR Staff Observations:  Ashley and Maya did a great job setting up each bar for the holiday crowd, giving a lot of theater directions to a lot of first time guests.  Matthew's mid in-time was perfect for today's showtimes, which was hugely helpful in keeping service at Trees for theaters and guests running smoothly. JH 86ed / counts on items: Running Low on Orange Juice. May need to pick some up early in the ...

Thursday 11.23 Jenn/Ashley

Manager Communication:   Super thankful for this TEAM today. Holiday shifts aren't always easy, but bartenders were positive and helpful from beginning to end. Lots of walk-in tickets at the start and then we slowed back down for the night. We made the most out of a sleepy Thursday. Maya got some much needed deep-cleaning done in lobby and Miguel held down Trees so Tevon could batch some necessities. Jeshua always has such a tidy close, and tonight was no different. AB BAR Staff Observations: A+ across the board. AB FOH Staff Observations:   Shout out to Rebecca tonight! She is consistently the hardest worker in the building. AB 86ed / counts on items: Narragansett (Not product-wise, see Maintenance below). Priscilla Rosé on a count. AB Prep List:   If we want to roll out one last Live Deliciously keg for this menu, we'll need to get some concord grape syrup going tomorrow. AB Ordering/Receiving/Shipping:   Baldor should be coming tomorrow. AB Maintenance: After a fu...

Wednesday 11.22 Dana/Ashley

Manager Communication:  Happy Holidays! Had a great start in Trees with a good amount of people walking in for drinks soon as we opened the door. Matthew was able to help the guests and service tickets without needing much of a hand from me. Gabrielle was quick with the service tickets and still juiced for both bars. -DL Got Gabrielle out of here after lobby bar was stocked & bubblers were cleaned. Matthew did a little batching and got Trees reset before he left. Lydia & Maya held it down in Trees for the rest of the night. Napoleon seems to have a drinking crowd for sure, nothing our perfect angels couldn't handle.  AB BAR Staff Observations: Great energy and communication between bar staff. AB FOH Staff Observations: James was as always, a treasure trove of helpfulness and positivity. AB 86ed / counts on items: The last Siembra Valles Blanco is behind Trees, none in Lobby. All Jameson bottles are currently in the bar rails. AB Prep List: We can start the last Live De...

Tuesday 11.21 Nick/Dana

Manager Communication: The  "No Batch List" is updated in the bar prep area. Will readjust on Tuesday. Darius joined Tevon upstairs while Ashley batched. And Ian was able to handle lobby alone in the meantime. Everyone did great throughout the shift moving where needed.-DL FOH Staff Observations: James was extremely insightful with giving drink knowledge and bar policies while training Allis this evening.-DL Prep List: Ashley did a large amount of batching during the slow evening.  Will need to juice tomorrow. -DL Ordering/Receiving/Shipping: Empire Order arrived today. Maintenance: Called and left a message with Coca Cola to repair the soda gun in Lobby bar. Will follow up in the morning. -DL NuCo has officially installed our new generator and delivered a new backup tank. DL The chalk for the pool sticks is missing from one of the strings. We still have the other one for now.

Monday 11.20 Jenn/Ariel

Manager Communication: Cut Jenna and Lydia pretty early. Had Tevon in Lobby and Darius in Trees so everything went very smooth. Had a lil pop with Darius in Trees. Was a lot of fun. Guests were enjoying themselves and had a cool crowd from "Bad Lieutenant." Overall solid fun night. -AB2 BAR Staff Observations: Darius was great tonight. Really handled the rush well. Came out from behind the bar many times and was cleaning/clearing tables. Guests really enjoyed hanging out at the bar with him. Tevon was in lobby and did not need me for anything. Nice to know when you do not have to worry about anything and know that he is self sufficient. -AB2 86ed / counts on items: Rockaway Stout 86'd today and the POS has been updated. -AB2 Prep List:  Tevon did a thorough batch of everything we needed. -AB2 Pay Outs: 5200 - $20.00 Chickpeas -AB2 Maintenance:  Spoke to NuCO this morning.  We still don't have a confirmed delivery date for the new nitrogen generator, but their current...

Sunday 11.19 Ariel/Dana

Manager Communication: I made the decision to rock the Bluets cocktail with no garnish for our Mystery cocktail. -AB2 The water nozzle for the dish pit behind Trees is still broken/leaking. I know it has been reported already but just wanted to add that the water valve for it was turned off in the morning when I came in so just a reminder to turn it off when you close and to turn it on when you get in. -AB2 I had a couple ideas for the bar area in Trees. Just wanted confirmation about them.  I think it would be beneficial to have a c-fold dispenser right next to dish behind Trees because the closest place to grab c-folds is on the complete opposite side of the bar. I looked some up on Amazon and can order it myself but just wanted approval. I also was talking with Maya and Jenna about a little "L" shaped shelf in the corner of Trees just above the opened red wine area. It could be a lil spot for speed pourers, funnels, corks, stoppers, bottle cleaners and other miscellaneous ...

Saturday 11/18 Nick/Jenn

Manager Communication: Steady night of service, with Trees also hosting a birthday party.  Despite sales, service was relatively mellow at both bars. JH BAR Staff Observations: It was a quiet start so I cut Maya at 1:30 when Jeshua came in. -ND Darius, Gabrielle, and Jeshua were great up at Trees, with Gabrielle taking the lead on service and Darius and Jeshua focusing more on the bar guests and the birthday party.  Matthew and Lydia handled lobby without issue, even with theaters having back-to-back sold out screenings.  Mids got out of here once each bar had settled into the late round, and closers closed without issue. JH FOH Staff Observations : Kelsey was sitting on a glass rack in the lobby bar pass on her phone while drinks were ready in the pass to run to the theater. I let her know that it was not OK. She was on her phone sitting on a glass rack in the theater station for most of the rest of the shift. -ND A customer came out of theater 7 with a flag trying to ...

Friday 11.17 Jenn/Dana/Ariel

Manager Communication: Limes did not come in today with Baldor but we picked some up locally to get through tonight and tomorrow. Monkey Shoulder items separated for free items and trash to be broken down and tossed at the end of the night. -DL BAR Staff Observations:   Very Smooth night. Everyone was great and made my job very easy. I can individually shout out every member of the team tonight (Tevon, Jeshua, Gabrielle, Ian, and Matthew) for making a semi-busy shift go by real smoothly. -AB2 FOH Staff Observations: Not sure if this is necessarily necessary but I just wanted to mention that there was an issue on my end with rerouting tonight. I routed theater 5 and asked Barnaby if it was ok. He said "yes" but I did not realize that he was still training. I never checked in with Madelaine and she was clearly upset that she didn't know. I apologized and took full credit for my mistake and it will never happen again. I just wanted to mention this in case anyone else brings ...

Thursday 11/16 Jenn/Dana

Manager Communication: Calm night in Trees. Ian and Miguel were each cut early after Ashley batched. Menus were changed in lobby bar by Matthew. Looks like Plex is still giving issues for Trees. Was constantly freezing even after Projections checked it out. The Poland Spring bottles are in the walkin for the event in the morning. -DL BAR Staff Observations: Ashley and Natasha served a lot of familiar faces in Trees tonight even with it being a calm night.  -DL Prep List: Will need to juice fruit and make Bloody Mix-DL Pay Outs:  5460-$17.67 (Winter Menu R&D) JH 7550-DJ-$150 (House of El)  DL Ordering/Receiving/Shipping:  Baldor arriving tomorrow. JH Mobilebytes Issues:  The St. Agrestis Phony Negroni was priced at $10 in Mobilebytes. It is $13 in the doc. I corrected the price in Mobilebytes. Let's make sure we do a thorough audit of all bar items in Mobilebytes after our winter menu update. -ND Filmbot Issues: Coins are no longer in Filmbot after tonight...

Wednesday 11.15 Dana/Ariel

Manager Communication: A lot of glassware was moved around tonight in order to accurately serve for Film Feast. May need to do some resetting in the morning. -DL Put Live Deliciously to Charge. -AB2 BAR Staff Observations: I thought everyone was great. I had Matthew batch today. Trees was busy with staff at the end of the night and we had some miscommunication on starting tabs. I spoke with Lydia about just making sure we start tabs for everyone and I made sure everyone had the proper discounts applied. -AB2 FOH Staff Observations: Vlad gave the drains some extra attention today. Had a strange odor coming from the floor drain in the dish-pit area- DL Special Events? Film Feast went great. Timing was tight but drinks dropped within the set timeframe. -DL Prep List: Will need to batch a Fistful Of Dollars and Live Deliciously. -DL Live Deliciously was batched and is in a keg. It just needs to be charged so can we get that done first thing tomorrow. Fistful was not batched because we ...

Tuesday 11.14 Jenn/Dana

Manager Communication: Busy night in Trees for Trivia. Had a couple hiccups in the beginning when running food due to people moving tables but the runners made sure the food went to the right people.-DL BAR Staff Observations: Kelsey handled the bulk of the guest at the bar while Tevon and Darius took care of the tickets for the theaters and the trivia guests.-DL 86ed / counts on items: Priscilla special is on a count. -DL Prep List: All liquor is in the walkin in preparation for tomorrow. Will need to make a backup of the live deliciously. Pay Outs: 7904- Misc- Tablecloth 7076- FOH- Film Feast Lost & Found?: Card for Claire Toothill left tonight    Ordering/Receiving/Shipping:  US Foods arriving tomorrow. JH

Monday 11.13 Jenn/Ariel

BAR Staff Observations: Tevon was real helpful and stayed to help us through the final Th. 1 rush. Darius and Jenna were good on their own and required little to no help from me. -AB2 86ed / counts on items: I put a count on the Priscilla special at 15. -AB2 Prep List: We were good on pretty much everything. I had Tevon batch Lemonade because we only had one 12 Quart. We are running low on Autumn G&T, Negroni, and Live Deliciously. Check them tomorrow morning. We may need to batch those. -AB2 Pay Outs: Tree's had 3 Pay Outs.  1. $6.00 5200 FOOD 2. $150.00 7076 FOH - Halloween Contest Winner 3. $39.97 5200 FOOD -AB2 Ordering/Receiving/Shipping:  Baldor, Big Geyser, and Stumptown arriving tomorrow. JH New cutting boards arrived.  Each bar got a new one, and the old ones were tossed.  There are a couple backups in the bar tools bus bin in the liquor room. JH Maintenance:  Spoke to NuCO today, and it has just been mistake after mistake with them.  I was to...

Sunday 11.12 Ariel/Jenn

Manager Communication:  Decent evening for a Sunday.  Third round was pretty busy across the building, while the last round had a couple of screenings with no tickets sold. JH Customer Comments: Had a guest come to lobby around 7:45pm to complain about the noise from Th7 (6:30pm Taylor Swift) bleeding into Th3 (6:00pm KotFM).  I reached out to projection to see if the volume could be brought down any more in Th7, as Will had already adjusted it earlier.   I know this was noted in last night's floor blog, too.  Taylor Swift is a bit of an outlier, due to its sustained volume and bass, which can be heard/felt at lobby bar when playing in Th7. I don't know how many more weekends we will have Taylor Swift, but maybe we could corral her into Th5 for the remainder?  It doesn't share walls with any theaters, so should cut those complaints. JH Had two pairs of couples try to come in together for the 9:30pm Anatomy of a Fall in Th6, but we had no tickets sold....

Saturday 11.11 Ashley/Dana

Manager Communication:   Openers crushed it, obviously. Natasha batched a ton (including Bloody Mary concentrates!) and Maya got us prepped with fresh juice. Once Lydia and Ian were in we were able to reset the bar for some busy Marvel pushes. HH and Gluten Free menus at Trees are updated (86 chicken nuggets forever) but we still need updated main menu inserts at some point. We broke out a case of pints. AB   Opened a case of pints and 2 cases of rocks glasses for a busy dinner rush. The liquor for FilmFeast was placed in the walkin like requested by Edgar. Dwight informed Richard Rigaud that he is not allowed back into the premises. He didn't cause any issue after receiving the information. Meant to give Dwight a token but he left before I got the chance. -DL BAR Staff Observations:  Darius and Gabrielle handled the dinner rush without a issue. Busy dinner round but drinks went out quick. Ian was able to handle the guest at the bar while they did so. -DL 86ed / counts on...

Friday 11.10 Jenn/Dana/Ariel

Manager Communication: New movie specials are live. The Cosmo Rod is already popular with the big crowds for Marvel.-DL  Customer Comments: BAR Staff Observations: Everyone was great. Ashley handled Trees rush with Ian and Matthew holdin' it down. Tevon helped batch and when I cut him, Gabrielle was good the rest of the night on her own. -AB2 FOH Staff Observations: Touched based with Vlad to make sure the bottles from the bar and bar prep areas are thrown away before 10:30 to avoid any noise complaints. -DL 86ed / counts on items: The Amaro Cio Ciaro is very low. We were unable to make a batch of the Fistfull because of this. The remainder of the Cio Ciaro is in a quart container in the walk-in on the bottom shelf. -AB2 Prep List: Limes and oranges were juiced today. Will need to do lemon juice when they come in. -DL Ordering/Receiving/Shipping : Glassware arrived today and was put away in the liquor room. May need to put a box of pints out-DL Mobilebytes Issues: My pin does not...

Thursday 11.09 Jenn/Nick/Dana

Manager Communication:  Dwight is aware of who Richard Rigaud is and will inform him he's not allowed back into the premises the next time he comes into the lobby. Menus were changed to reflex the new movie specials. -DL BAR Staff Observations: Ashley, Ian, Matthew and Tevon were great in Trees for a busy event and dinner round of movies Jeshua was more than capable of handling the lobby on his own during the event upstairs. -DL Special Events? Singani event was smooth every step of the way. The cocktails were a hit amongst the crowd and a large amount of the VIPs stayed after the schedule event to order more. -DL Prep List: Will need to make a backup of the Autumn G&T and Negroni -DL Pay Outs: DJ/Talent- Ordering/Receiving/Shipping:  Baldor & US Food arriving tomorrow. JH I ordered new cutting boards for the bars, as the ones we currently have are beginning to show their age.  Once the new boards arrive, toss the old ones, give one each to each bar, and put the...

Wednesday 11.08 Nick/Dana

Manager Communication: Event Memo for 11.09 is in the event binder behind the bar along with a printout of the specs for the cocktails. -DL BAR Staff Observations: Lydia had a large rush of cocktails in Trees for what felt like a hour or more. She was able to handle it perfectly and only needed me to hop in on service well. -DL FOH Staff Observations: Vlad called out but Markenson helped out tremendously in his absence. -DL Special Events? Karaoke was quiet tonight but had a decent drinking crowd. Susan informed me she will not be here the day before Thanksgiving. Just curious if we will still have karaoke that evening. -DL 86ed / counts on items: Cabernet Franc is low. -DL Prep List: There is extra large cubes of ice in the kitchen's freezer in preparation for tomorrow's Sigani event. Made a double batch of Bluets. Not enough Nixta to make any more Blue Corn Syrup -DL Pay Outs: $100- DJ/Talent Ordering/Receiving/Shipping: Received the Southern order today. Made Paloma, Old F...

Tuesday 11.07 Jenn/Dana/Ariel

Manager Communication: The handle for the ice bucket in Trees broke today. Replaced it with the spare from the liquor room. -DL The Frozen Machine for the Lime slushie was giving issues all night in Trees. We were getting product from the lobby instead. The slush was too cold and solid that nothing was able to go through. Close to the end of the night I got in there and tried breaking it down as much as possible with a bar spoon. The machine was off for hours at this point and it still was very solid and had many clumps. I have no experience with these frozens and not completely sure how to fix certain issue's. I have several theories to a solution that both Darius and Tevon helped me come to. Either the product is not getting stirred enough before going into the machine (might have to use the immersion blender to be certain the product does not clump up) or that the setting was put too high or both. Meaning that it was on setting 5 as opposed to setting 3 or so. I decided to have...

Monday 11.06 Jenn/Ashley

Manager Communication: What a dream team. Jenna held down Lobby Bar all day and stayed on top of communication. Lydia supported both bars before their departure. Darius and Tevon handled a steady bar pop before Valley Girl, and kept the good vibes going for the MTV reception. Frozen machines got cleaned. AB Customer Comments: There was a man (Richard Rigaud) who came back to our Lobby area after causing a little commotion last week. Both instances, he tried to order a drink and his card declined. His last visit, he had the cops called on him by his taxi driver for not paying. Tonight wasn't so dramatic, but he has been making bartenders uncomfortable (charges phone for hours, falls asleep, heckles, etc).  He is also banned from other bars in the neighborhood. AB BAR Staff Observations: Tevon was my rock, all night. AB FOH Staff Observations: Sabrina and Erika were both in perfect communication and accommodating during the MTV TH7 event tonight. AB Special Events? MTV event star...

Sunday 11.05 Ariel/Dana

Manager Communication: The event memo for "MTV Docs screening" is in the event binder behind the bar for tomorrow. It's a Half Trees rental for 56 people, 9-11pm. -DL BAR Staff Observations Tevon killed it solo and came in early for Miguel. Maya was good upstairs and needed my help just a few times. Her communication was on point. -AB2 Jeshua and Darius were able to handle the evening shows with no issues in Trees or Lobby. -DL FOH Staff Observations: Walked Vlad, Franc and Junior about cleaning the mats and behind the bar in general. -DL 86ed / counts on items:   We Have no backup of Rittenhouse or Ancho Reyes so could not batch Old Fashioned or Paloma. Also Priscilla Special is 86. -AB2 Bluets & Oils Blues is 86'd. Missing Aronia Berry and not enough Rosaluna to batch. - DL Prep List: Will need to make another Keg of Old Fashioned when Rittenhouse comes in. -DL Over/Short on Banks:  Lobby was short 25 cents at opening -AB2 Lost & Found?: Credit cards found...

Saturday 11.04 Ashley/Jenn

Manager Communication:  Brunch open was very smooth! Kelsey came and covered Miguel's mid shift and helped us juice for the rest of the weekend. AB Busy, busy evening, with the third round basically selling out in every theater.  Trees also filled up with a big crowd throughout dinner, with plenty of people enjoying the later DJ set.  Really bustling up until about eleven, when the service rush gradually tapered off. JH BAR Staff Observations:  Great work tonight behind both bars.  We kept up with tickets and guests all night, with some well-timed restocks in between.  Natasha batched us up for the night before clocking out, and Maya was able to clock out once Matthew arrived to close Lobby.   It was pretty much nonstop at Trees from 5:30-9:30pm, and lobby also rocked a very busy dinner round, with some late night pops.  Having Dwight down there to help deal with Filmbot overflow was enormously helpful, as I was glued to Trees for a decent ch...

Friday 11.03 Jenn/Ariel/Dana

Manager Communication: Priscilla and Holdovers had a great drinking crowd. A large mix of drinks for both that continued throughout the movie. Opened a box of pint glasses. Having a lot of soda and beer drinkers from these long movies.-DL BAR Staff Observations: Bluet and Oils containers need to get a spray before being refilled due to the extra residue that stays at the bottom even after shaking. -DL FOH Staff Observations: Spoke to Vlad and the closing porters about giving the bar mats a thorough cleaning at the end of the night. Bartenders noticed it was extra sticky from opening. -DL 86ed / counts on items :  Priscilla special is on a count. -AB2 Prep List: Will need to make Guava Island. Should have enough to start the shift.  -DL Ordering/Receiving/Shipping:  Baldor delivered a 6-pack of Blood Orange Juice instead of the Orange Juice I had ordered.  I reached out and they will pick up the Blood Orange Juice tomorrow and bring the Orange Juice instead.  I ...

Thursday 11.02 Jenn/Dana/Ariel

Manager Communication: A roach found it's way into a guest's drink around 9:40 tonight in the lobby. The guest put the drink down for a moment and it appeared once he went back to it. We took care of guest who comes frequently and said he never seen one here before so he wasn't upset about it at. -DL Customer Comments:  Had a woman come in around 5:00, and she got into a terse conversation with Matthew.  He walkied for a manager, and when I arrived she said she wanted to buy a ticket for Five Nights.  Once she purchased the ticket with cash, she sat down on the lobby benches and kind of nodded out.  I walkied for Paul to come to the lobby for back up.  As I was walking over to check in with her, another couple stopped me to ask for theater directions and the woman grew very agitated and demanded a refund.   As I was processing the refund, Paul approached the bar and the woman struck him in the upper arm.  We both demanded she leave, and she left w...

Wednesday 11.1.23 Nick/Dana

Manager Communication: NuCo gate continues. no backups were delivered today. I called and was able to speak to a manager who gave me her direct extension number and she is aware of what is going on. She says she will call me tomorrow morning with an ETA. If we don't hear anything her name is Seeta ext#30658. Our customer number is 656749. So at least we can reach out to her directly.  We are still OK on the one tank we have hooked up at the moment.     Customer Comments: Someone returned a Bluets and Oils towards the end of the night and complain about the texture of it to Kaya. -DL BAR Staff Observations: Lydia held lobby down during some busy moments excellently alone. -DL FOH Staff Observations: Staff Meeting Agenda notes:  86ed / counts on items: Prep List: May need to batch extra Fire Walk in preparation for the event tomorrow. -DL Ordering/Receiving/Shipping:   Fennel and sichuan peppercorns should be coming from amazon tomorrow. We will need to mak...