Posts

Friday 02.28.25 / Jenn & Ariel / NPP Bar Blog

Manager Communication:  Pretty mellow Friday first round, with PSP at Trees being the main source of bar guests. JH Erika placed an order for the Just Roar but add Tequila. I was happy to make it for her and the guest but Matthew and I were unsure if this was something we were able to do or not. I have no problem doing an N/A movie special with alcohol as a 1 and 1 but wanted to verify with everyone else because there was a bit of confusion. - AB2 Gabrielle brought to my attention that we should bring up DOH protocol to bar staff because we have a lot of new staff and it would not hurt for a refresher. I agree with her. - AB2 We had guests in Tree's order food at 11:39 and the kitchen was done. The cue sheet stated that last call was at 11:45 and Kitchen close at midnight. I understand when kitchen wants to close earlier and it is slow but I think it should be a thing where kitchen walkie's that they are doing last call. Last week I had a similar issue where guests wanted to or...

Thursday 02.27 Jenn/Gus

Manager Communication: Stacked team tonight. Kayla is a gamer. Just shows up and is ready to go. Great addition.  Customer Comments: I think word of us carding people is getting around, we only had one party that stood out tonight. I ID'd them, they were legit. Very nice. Though they were on the younger side. Trees was popping for a moment tonight. Very exciting. Tevon did a great job of leading the rush. BAR Staff Observations: really impressed with Tevon tonight. He ran point as Natasha was off and Matthew opened. Very direct and to the point, but he was really on it. FOH Staff Observations: Caleb is great. Super hard worker. Staff Meeting Agenda notes:  Put the two remaining rollies in the liquor room into service today.  Let's keep an eye on rollies and glass stacks this weekend during service. JH 86ed / counts on items: Cigar city until Draftchoice comes and fixes our line. Prep List: Lots tonight Will see if I can pull product from NWB cause we are low on Giffard Va...

Wednesday 2/26/25 Ian/Lauren/Jenn

Manager Communication:   Pretty mellow Wednesday, with both Cinema events selling fairly well.  Trees also had a nice crowd this evening, up until about 9:00pm or so.  Trees really emptied out after that, and was fairly quiet for the rest of the evening.  JH BAR Staff Observations:  Matthew was going to see Night is Short, Walk on Girl , so I swung Greg upstairs once the last The Brutalist screening had finished its initial service push, and Matthew got out of here.  Once the last rounds in Th2/4 settled down, I got Greg out of here and both Gabrielle and Jeshua closed each bar without issue. JH Staff Meeting Agenda notes:  In-times are done for this upcoming week.  The only thing worth noting is that I have pushed back both mid shifts on Sunday, to ensure full coverage throughout the double sold-out Oscars. Spoke to Ian and Lauren about the plan today, and they feel ready heading into Oscars night. JH 86ed / counts on items: Cigar City is ...

Tuesday 2/25/25 Gus/Jenn/Ian/Lauren

Manager Communication:   Major tasting energy in the building. What fun on our new menu!  Just gonna throw another hail mary up here for getting some more visibility on the mezzanine. Occasionally popping up there to admonish the twenty-somethings who cannot keep themselves from vaping is not doing anything. Unless we come up with a more Draconian 86ing procedure for anyone caught vaping/bringing in outside drink and food (which is going to alienate a large portion of our regular pool table using clientele - which tbh I am not at all against, as I don't think a young crowd with underage friends and no money to spend are the crowd we want anyway) I fear we will continue to embolden the already frustrating population of 21-25 year olds to bring in more of their underage friends and continue to break the rules. - IP BAR Staff Observations: Swung Lydia up to Trees around 6:15 to help with a very good pre-Mississippi Masala crowd coupled with the happy hour cocktail specials. Got h...

Monday 2.24.25 / Ariel & Lauren / NPP Bar

Manager Communication: I think it would be advantageous to customers buying tickets in Lobby bar or online, that we notate the aisle. As someone who generally makes sure I can exit to hit the bathroom as needed this is something useful. When I was helping a lady yesterday in lobby I showed her the easiest access to the aisle.  If we can update that on filmbot I think it would possibly cut down on the random people entering the server stations by accident.-LB The apple ID at Trees needs to be signed into or something. The notification pops up quite often and is kind of cheesy.-LB The Creature from the Gowanus Canal now lives in Trees Lounge. -LB Customer Comments: BAR Staff Observations:   Got Lydia out of here around 8. I asked her to do a few things before she took off, some of which she did not do.I will speak with her about this tomorrow. There are times when she doesn't seem to be a team player, in ways of restocking glassware, bussing tables. Just trying to get to ...

Sunday 2/23/25 Lauren/Ian

Manager Communication: So I tapped the Gansett and turned the line on to see if I could get that line working. It didn't do anything until I untapped it and then it was trying to pull beer. It is haunted and broken I assume. I think that cleaning our lines more often would mitigate this hardware being problematic. I moved the Gansett to the Cigar City line and 86ed that instead since Gansett outsells everything. -LB We seem fairly low on Collins glasses, I busted out a new box to realize they are a newer updated version of the glassware we have. Acopa has done this in the past and they do not make it apparent on webstaurant. I think this is going to leave us in the annoying situation of updating in full to this newer version. -LB Dinner round was well sold, but the crowd was relatively mellow. Dee, James and Kayla rocked it. James, Darius and I had a little chat (covered more below) - but we have a great opportunity to poach some business from Alamo right now - let's make sure ...

Saturday 02.22.25 Jenn/Lauren/Ian

Manager Communication: The King of Klutzy (me) knocked over the toasted almond bitters when batching, it broke. I ordered a bottle to my house so we are sure to have it for the tasting on Tuesday.  I also ordered us a replacement bottle. LB Customer Comments: I had several guests complain at the bars about disruptive guests in their theaters tonight. I went into theater two to check it out, and there were some rowdy kids in a large party, and some disruptive guests in the front row. I spoke to them and there were no further incidents - but the uptick in people leaving the theaters to ask if they can speak to someone makes me worried we don't have as much presence in the theaters as we could/should during a Marvel run and an anticipated horror release. Just something I noticed today. - IP BAR Staff Observations: Pretty good team work tonight but still looking for that ability to gel as a team 100% of the time in Trees on Saturday during the rushes.  -LB I agree with Lauren - th...