NPP Bar Blog

Manager Communication:  Big shoutout to Carly- she saw I was doing ice machine stuff and just opened the filmbot and counted the banks. Opened pretty slow. Everyone was on top of it -Gus I concur that everyone was very much on top of their game tonight. When I came in, Darius noted that we were low on several drinks as far as walk-in backup, so while Gus was still here, I popped into the back for some batching. The Gotham Shorts Fest was pretty chill for the first block, and I swung Lydia up from the lobby when they got out to help out with the little pop at Trees. Later on I swung Patrick up to Trees after he finished closing the lobby to help with the bar pop after the second block.  Customer Comments: I had to escort a guest out of Trees after he fell asleep sitting up at the bar. Darius noted right when he sat down that the guy has come in before and often attempts to drink to excess. I stirred him awake, and he was incredulous as to why I was asking him to leave. He had a...

Manager Communication:  Nathaniel and I opened the building. Pretty busy first round, lots of growth in sales. - Gus The busiest rounds upstairs were wrapping up by the time I got in around 4:45, but the dinner round on the first floor was firing on all cylinders. Trees had consistent but manageable foot traffic most of the evening. I did some unpacking and rearranging in the liquor room and walk-in as needed. - IP Customer Comments:  Lots of kids in the first round. - Gus "The Substance" continues it's reign of terror - we had couple of people who left early, and a few guests that servers were concerned about. I checked in on said guests and they were totally fine - just grossed out/affected by the film. - IP BAR Staff Observations:   Maya crushed it, but we were really busy at Trees to open. - Gus Everyone was on their game today. The evening really slowed down, but no one lost focus. Miguel was yet again a true team player and swung around wherever he was needed. Jeshu...

Manager Communication:  Woooooooo, The Wild Robot did great in the big theaters today, with the first round Th1 screening almost tripling in ticket sales between doors and showtime.  And once we hit the second round, plenty of other screenings were selling similarly, keeping all three floors bopping.  Trees Lounge had a pretty nice crowd during the day, definitely helped along by the rain, and was absolutely packed by 5:30pm. JH Large crowd stayed throughout the majority of the evening to dodge the rain. Trees stayed bustling til around 10p. Downstairs theaters grew steadily throughout the day and the last rounds were bangers in 5/7. We ran out of Mr. Fusion, so I quickly made a double batch which replenished both bars. I also made another batch of Neon Demon, and a 1/3 batch of Dolin's Caddy cheater. Should be aces for tomorrow's openers. - IP Customer Comments: A Guest at trees asked to speak with a manager and I was at the pass, so I spoke to her - she took me over to...

Manager Communication: Well staffed tonight. Jared and Wyatt held down the floor. I was able to do some deep cleaning in the prep area, which was cool Customer Comments: Had some nice pops at Trees, no one really stuck out. Very normal. BAR Staff Observations: Patrick ran point at the beginning of the evening. I think I witnessed what others have been saying in regards to his communication. I think its mostly a sense of humor thing, but it appears to annoy some of the other bartenders, so I just had Matthew run point. If it persists I can speak with him about it. Don't think its an issue that can't be worked out. Tavon did a lot of batching. Matthew seems to be taking the review to heart an being more assertive. FOH Staff Observations: Servers did a really good job tonight. Siena, Breanna, Abe. Really good job. Hiring/Training: Sick Leave/ Call outs: Special Events? Staff Meeting Agenda notes: 86ed / counts on items: St. Agrestis Sprtiz Prep List: -Lemonade -Echto -Firewalk...

Manager Communication: Customer Comments: There was a man in theater 3 who was really aggro about wanting a kids burger.  He complained before he even got in. I said we could figure something out. He wasn't exactly nice, but it was what it was. He then complained to a server and then came out to speak with me about not wanting the extra patty. Talked to Chef about it, he was cool with it. I was cool with it. So we did it. -GS BAR Staff Observations:  Ticket sales were pretty low for a Thursday, so we did not anticipate needing three closers tonight.  Offered a cut to scheduled bartenders, and Tevon took it.  I moved Matthew to opening Trees instead, which he was fine with. JH I really appreciate how the bar staff truly are a team and lookout for the well being of the bar, not just themselves. I was going to make an early cut and the team basically said "respectfully we think there will be a rush at 9" and there totally was. Very good group.  Patrick was on it t...

Manager Communication:   Tons of manager coverage. Snoozer of a day. -Gus Seconded, aside from a little pop at Trees between 8:00-9:30. - IP BAR Staff Observations:   Brian picked up a shift that Kelsey dumped. He had to leave pretty early, but sleepy enough it didn't matter. Good guy. Matthew was ready and willing to batch batch batch, but alas we lacked the supplies. Not a big deal, will be here tomorrow. -Gus Matt stuck around til about 9:30 after batching a Firewalk, a Lemonade, a N/A Spritzer keg and a big simple syrup. After the little pop at trees mentioned above, everyone got settled in their seats and Gab and I chilled all the way to the finish line. Also just wanted to mention Jeshua has been excellent since I've been back as manager. Really attentive to stocking/bussing needs as well as being extremely attentive and helpful for guests at lobby and Trees alike. He's killin it. - IP FOH Staff Observations:   The printer for Theater 7 was off and Abe's tickets w...

Manager Communication: Not too much going on until dinner round. Trivia folks began filtering in around 6p as usual and we had a good pop at Trees when the metalheads started arriving for the Metallica Doc screening. Trivia started slow, but filled Trees and a some of the Mezz by the time it started in earnest. Good crowd for the Donnie Darko screening, so the pass was bustling between 7-10. - IP BAR Staff Observations: Lydia and Tevon were great in the lobby - the 8:30 screening of The Substance was sold out and they made the rush look easy. The trivia team is outstanding. Darius and Brian cranked out excellent service to the guests at the bar while teaming up to crush two busy service rushes for Metallica and Donnie Darko, while Maya marshalled the floor like the trivia general she is. After The Substance rush petered out, I had Tevon come up and give Darius and Maya a break (Brian decided not to take one), and then he split around 8:45. Trivia was rolling and Maya and Brian felt goo...