Thursday 09.26 Jenn/Gus



Manager Communication:

Customer Comments: There was a man in theater 3 who was really aggro about wanting a kids burger.  He complained before he even got in. I said we could figure something out. He wasn't exactly nice, but it was what it was. He then complained to a server and then came out to speak with me about not wanting the extra patty. Talked to Chef about it, he was cool with it. I was cool with it. So we did it. -GS

BAR Staff Observations: 
Ticket sales were pretty low for a Thursday, so we did not anticipate needing three closers tonight.  Offered a cut to scheduled bartenders, and Tevon took it.  I moved Matthew to opening Trees instead, which he was fine with. JH

I really appreciate how the bar staff truly are a team and lookout for the well being of the bar, not just themselves. I was going to make an early cut and the team basically said "respectfully we think there will be a rush at 9" and there totally was. Very good group.  Patrick was on it tonight. -GS

FOH Staff Observations: The Kids Burger Incident involved Brianna, who said the guy was a jerk to her, I didn't know that cause we had trouble fining each other. Jay overheard me approve the kids burger and he got very vocal in his protest. I told him we could chat about it, but it was happening and we should prioritize running the food and we could chat later. He wasn't into this direction. -GS

Hiring/Training:

Sick Leave/ Call outs:

Special Events?

Staff Meeting Agenda notes: Pours

86ed / counts on items: Evil Twin will arrive tomorrow, as will Al's

Prep List:

3 Firewalk
2 Old Fashioned
1 Nightmare
    

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping: 
Baldor & US Foods arriving tomorrow. JH
12% & Sarene are coming tomorrow


Stumptown arriving on Tuesday. JH

Maintenance: There appears to be a leak in the pipe on the far left sink of the well by the drink pass. We should get it looked at.

Also- facing the building, the pair of doors on the left side the right door isn't locking- the key doesn't even go in the lock all the way.

Mobilebytes Issues:

Filmbot Issues:

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more