Posts

Tuesday 07.30 Dana/Ariel

Manager Communication: Good start to the day overall for both bars. Bryan had a lot of walkins as doors open so I supported him until that line died down a bit and Lydia was more than able to handle Trees solo for the moment. During the second round drinks were rolling in while a crowd came to Trees but at that time we had Ian in the Lobby and Bryan upstairs to push through the beginning of the rush. - DL Brought out the Ca' Bolani to each bar and put the other prosecco in the walk in. - AB2 BAR Staff Observations: Bryan kept it gangsta and was solo in lobby while Ian was batching. I got little to no calls at all. He felt like someone that has been working here a while. - AB2 Lydia and Natasha were rockin' things in Trees. We had a couple busy rounds and pushes both from theaters and also just guests hanging out at the bar. - AB2 FOH Staff Observations: Gonna keep this easy. Homie Abe is not it. I have heard from multiple servers that they are not fans. Homie trembles when he ...

Monday 07.29 Dana/Nicole

Manager Communication: Busy but very calm night. I came in during a busy round one after Bryan and Darius opened up the bars and it looked as if a bar manager was there. -DL BAR Staff Observations:  Bryan has the hang of opening up lobby bar and took the initiative to fix a leaning shelf that hold pint glasses. Wrench in hand at that. With Ian leaving us (sad-face) we should start the discussion of a new lead and I want to say with more training in the Nitehawk policies he would me my fast track candidate for it.   FOH Staff Observations: Hiring/Training: Nicole came in for her first manager training shift today. I have my full feedback for day one noted to share at the meeting tomorrow. A lot of pros and some cons on her behalf and ours.  I told her she could go home a bit early due to her not feeling well from family meal. Going to note that  Tevon also said he wasn't feeling too good after eating the pasta so nothing against her.  -DL 86ed / counts on...

Sunday 07.28 Dana/Ariel

Manager Communication: Busy first rounds with Deadpool in the big theaters. Lobby had a lot of action with the kid movies which made pint glasses run low along with the close flips. Had a good amount of people ordering drinks from Lobby bar which did cause a quick bottleneck but Maya was able to handle it well until we got her support. -DL We brought out the 1 rack of pint glasses that was hanging in the liquor room near the FF racks. - AB2 BAR Staff Observations: Natasha and Tevon crushed service from some busy theaters on the early side of the day. Never slowed down even when a crowd joined them at the bar. Kelsey was able to hop in and give support without missing a beat. -DL Kelsey crushed it in the pass during the TH1 and TH2 soldout rounds. Darius was great and I did not have to worry about anything in Lobby because he crushed it solo. Tevon was good on having hands, batching, finding glassware, and helping out wherever he could. Jeshua kept it gangsta in Trees and had a smooth...

Saturday 07.27 Jenn/Dana/Ariel

Manager Communication:  The people want to see Deadpool and have been lining up in front of the gate before we open for the last three days.  Had the Olympics on at Trees Lounge today, and that definitely helped Trees nurse a post-movie crowd once the second round big theaters let out.  American Tail  and The Sting both did well, with Deadpool leading the pack.  Twisters is consistently selling out its smaller theaters, and Despicable Me also got pretty busy in its earlier screenings. JH I found 36 bottles of High Life in the liquor room so I had Darius stock everything to Trees and Lobby. AB2 We ran through all of our Tepache and are now rocking Ginger Ale for the Deadpool special. AB2 We have a keg of the N/A Spritz but need to charge it tomorrow. AB2 Customer Comments: This ladies card got lost in TH1 at seat 1819. I spoke with her briefly because she was in a rush. I got her name, number and email so we can contact her. Jared has more in the FOH blog be...

Friday 07.26 Jenn/Ashley

Manager Communication: Tonight was wild. The pacing became very difficult at the end of the night. 4&6 were very sold last round with TH1 pushing nonstop at the same time, all while doing our best to cut the openers. Hopefully this works out a little more smoothly tomorrow with the extra rounds. AB  Haven't been scheduled my Exit Interview but I have a lot to say if anyone wants to listen. Anyway it has been the upmost pleasure serving Nitehawk in all the miscellaneous capacities. I've learned a lot and I hope I've instilled a lot as well. Choose the higher road, cherish and appreciate the staff, and the soul of Nitehawk Prospect Park will surely return. Goodbye forever, x o x o. AB BAR Staff Observations: So absolutely proud of the whole team tonight. Bryan has really gotten comfortable and confident here. Gabrielle and Maya took turns holding down the pass. Tevon showed Nicole all things Lobby/Filmbot at the start of the day, and showed her the ropes on prep before l...

Thursday 07.25 Dana/Ashley

Manager Communication: Deadpool &Wolverine got us off to a strong start today. People lining up outside before doors. Ian was able to kill the first round with very little support and Tevon got us up on fruit and juices while it was mellow at lobby bar. -DL Ian was a true lead today, helping Nicole understand the in and outs and helping keep up with busy tickets alongside her learning curve. He also verbaled his 2 week notice to Dana and myself, and I mentioned for him to write an email as well. This is an absolute heartbreaker, and his presence will be longed for. AB Deadpool is a crowd-pleaser, with theater applauses heard throughout the world. Glassware was tight but not impossible. I would recommend breaking out our rocks glasses tomorrow and ordering more this week. AB Customer Comments: That woman mentioned in FOH blog that had food spilled on her and we decided to give passes for called Morgan a "fucking idiot". Can we be a little more patient in these moments and...

Wednesday 07.24 Dana

Manager Communication: Calm day. Busy theaters but the pacing of everything made it smooth. The floor and bartenders were already set up for success by the time I got here so big thanks to the opening team. -DL BAR Staff Observations: Reminder for bartenders to not put mutiple salt/sugars in the same tray. I spoke to Jeshua today about having the chili salt and kosher salt both in the same tray during service. I also spoke to Lydia about this yesterday but it appears to be an issue with more than one bartender. FOH Staff Observations: Mary Grace was on-top of running drinks during the later rounds. We never found the need to call to Th4 or Th6 to pick up their drinks with her running them.  Sick Leave/ Call outs: Jenn contacted me early this morning not feeling well. Flagged sick in 7shifts.  Over/Short on Banks: Pay Outs: 7076-FOH- $11- Ground Ginger  Maintenance: Water spigot at Trees is still down. Bartenders still filling up carafe.