Posts

Wednesday 12/31/25 NYE Gus/Ian

Manager Communication:  Smooth opening -GS Busy screenings today and decent bar crowd. Jeshua and Darius killed it behind the bar at Trees - Charlie was a total pro in the lobby. Excellent work all around. - IP Customer Comments:   Had a disruptive guest who ended up in the Trees women's bathroom, causing a bit of a disturbance there (shout out to Thursdae who alerted me to the situation) - I let Rebecca know, and she and Dwight escorted her out of the theater safely and soundly. - IP BAR Staff Observations:  I pushed back Jeshua, called Charlie in early and pushed Darius back slightly. My goal is to have everyone work around 6.5 hours today. Keep things tight.  -GS Charlie took the open shift tomorrow and I changed some peoples in-times. We should be set and ready to rock for Marty/Stranger Things. Mission accomplished on shift times. Got everyone out at 6.5 hours or less. Jeshua made sure Darius was set to be able to skate outta here right when it was quittin'...

Tuesday 12.30.25 Gus/Ian

Manager Communication: Solid crew to open. Easy. Busy Th. 1, but we handled it. Good vibes -GS Stayed busy all night. Marty continues to be supreme. People definitely getting their end of year hangs and drinking done. Gus got us up to speed with stock levels for the day and we should be good for tomorrow too! - IP Customer Comments: Trees was buzzin'.-GS BAR Staff Observations: Tevon and Greg are pros -GS Whole team crushed. Tevon and Greg stayed through the last sold out theater 1 (and very busy Trees lounge) and got out of here by 9:30. After they left I hopped back there and Patrick and I handled the end of the night push. We noticed a dearth of Collins glasses - if short tomorrow morning, we should break open a new box. Lydia cruised through a busy lobby shift - really great work. - IP FOH Staff Observations: Really great vibes today. -GS Agreed. Sam is a delight to work with. - IP 86ed / counts on items: Dream Big - 38 -- will need to batch more tomorrow most likely. I Am the ...

Monday 12/29/25 Lauren/Ian

Manager Communication:  I ordered a pastry bag clip set and a pair of sharp scissors to cut the pastry bag for filling the squeeze bottles for the Menta cream. If anyone wants a tutorial on this stuff I am happy to show you. Makes it a bit easier and less messy. -LB I broke out the last two new Bunn airpots for coffee. I tossed the one that was leaking constantly as it was fully dead. -LB The soda guns all seem slow and foamy. I will revisit Coke to come back in the New Year. -LB I am going to do the schedule from home whenever it comes out, taking my work laptop. -LB Natasha and Nia were requesting smaller finger cots, unsure if this is a request we can make with our first aid replenishment company or if we would have to order them ourselves.-LB Soda guns continue to pour slowly, but never put too much of a hitch in service. Coffee upkeep has been great - bar team is really doing a wonderful job of keeping the fresh hot coffee flowing. Good communication on the whole today betwee...

Sunday 12.28.25 Jenn/Ian

Manager Communication:  Jenn is an absolute BOSS. Handled a crazy busy morning and got me up to speed (AND managed to keep our drinks stocked up). The handoff was seamless thanks to her - much appreciated, as it continued to be a busy one! - IP BAR Staff Observations: Natasha was an absolute champ down in lobby today, working solo until everyone had a chance to grab family meal.  Greg and Nia held down Trees, but there were definitely some bumps in the road, particularly when both the bar and service pass were busy.  In general, some opening bartenders are still not getting ahead of unloading glassware during their open/first round, even when prompted by a manager once doors are open.  I will include a note in this week's email about the importance of not leaving mega stacks lingering until the second round begins. Greg absolutely bodied sold out service pass rushes solo, and Nia is definitely getting better but she can still be more than a little disorganized when f...

Saturday 12.27.25 Jenn/Lauren

Manager Communication: This business would not function without the excellence and diligence of every hourly employee. The servers and bar team handled a lot of pivots today. Every floor manager was in a million directions. Dwight in the lobby.  Projectionists hustling to try and find solutions wherever they could. Impressive heart by all.-LB The bar team has expressed happiness with my accidental purchase of the 56 oz OJ, since it fits in the service well inserts without issue. I will stock this size unless any of you have a reasonable objection.-LB Customer Comments: Unfortunately one set of customers were moved to the front row of theater 4 for No Other Choice despite purchasing a far back seat in theater 2. I could not swap them with anyone so I refunded the amount. I gave them two passes and offered them a round at Trees.  I suspect films with subtitles the distance from screen is more relevant to some guests. -LB BAR Staff Observations: Greg and Natasha made sure to do a...

Friday / 12.26.25 / Lauren & Ariel / NPP Bar

Manager Communication : The Bounty Law is getting low, so Ariel will rinse that chamber tonight after we unload whatever we can.-LB I cleaned it out and took the 2qts left to the walk in. - AB2 I took 1 BTL of Byrrh and 3 BTLS of Amaro Dell'Etna for NWB. - AB2 Customer Comments: We had a decent amount of people that did not like Marty Sup, and asked for the bill early. Not a huge note but something to be mindful of. - AB2 BAR Staff Observations : Greg and Tevon cranked it out the early rounds. Natasha helped carry us through the afternoon, very sleepy. Cut Greg at 4 and will push T out the door as soon as openers are in sight.-LB I was able to get Natasha out of here after the dinner round settled. I was very pleased with Charlie today. Homie is developing good habits and has a nice attitude. He needs minor coaching from time to time but really appreciate the bartender he is turning into. - AB2  Sick Leave/ Call outs: Tomorrow's numbers are lackluster, keep an eye on sales/sno...

12.25.25 Jenn/Lauren

Manager Communication:  Marty Supreme is selling great, and some of our older releases are really filling up the smaller theaters.  Pretty mellow at Trees for the most part, but theater service kept both bars bopping throughout service.  Right before the start of the third round, Trees definitely filled up, which was well timed with out closers. JH Vibes were good, didn't quite have the holiday feels, but were busy throughout the evening. Very steady schedule for the rushes.-LB Customer Comments: A man complained about the Trees Men's room being mostly out of service.  I do think all the bathrooms could use a little TLC in the hardware department.-LB BAR Staff Observations:  Greg and Natasha made opening a breeze and Matthew arrived just before we opened doors.  Service pushes, especially with the larger theaters, were really well spaced out, especially considering how many screenings swapped theaters.  Gave each bar plenty of time to reset and restoc...