NPP Bar Blog

Manager Communication: I got to oversee some stuff on Bevager and am excited to help out with all of the admin stuff.-LB  Customer Comments: BAR Staff Observations:  -I'm noticing some overpouring happening. I addressed it with the bartender and told them if it keeps happening we will have to jigger. I'm worried this is pervasive and why our numbers are all over the place. -GS FOH Staff Observations: Some wonderful, spirited costumes!! Hiring/Training: It is my last day training, yee haw. -LB Sick Leave/ Call outs:   Special Events? Nosferatu was a good hit at bar. Hopefully they will come back after the film for NOSFERATWO!  Staff Meeting Agenda notes: Staggering the cleaning of the frozen machines perhaps to slowly acclimate them to the change in procedure? -LB 86ed / counts on items: Singlecut did not come today, so opening bar team needs to remember to run the left side draft line of Kim in Trees Lounge when it is tapped. It will run clear with Fountain Mango un...

Manager Communication:    We should add ginger beer to the soda options on the menu reprint. I also think that adding the brand Barq's to the root beer is advantageous for sales, as a root beer snob. -LB As this was mentioned in the email chain, I think it is really only important for mixer-knowledge.  Lauren and I got to business this morning reorganizing the liquor room and walk-in. Lauren had a great idea to move the refrigerated batching booze to the middle compartment of the brunch lowboy where we used to keep the tangerine juice and orange juice for the Ecto Chiller, as the crate in the walk-in seems to be forgotten frequently (judging by the multiple open bottles in it). - IP Acadia came by to do the spend Rosaluna mezcal. I charged her for 7 Tornado Wranglers(that didn't go out) and she tipped. Fun fact, I already knew Acadia. She is great. -LB I think the bars could use a few more bar spoons.  We could also benefit from the enzymatic drain sticks, especially...

Manager Communication: Gus and Lauren and I started off the shift with a little cleaning in bar prep and getting everything set up for Trivia. Once we got trivia off and running James and Daniella and Chenelle got everything all set for the private screening in Th. 7. Team was firing on all cylinders. - IP BAR Staff Observations:  So just an idea for the frose protocol, since it seems to add a bit to the end of the night. Ian and Lauren consider doing the emptying and cleaning on a rotation so the motors get a break. Cleaning the bubblers is really not difficult. The emptying of the machines also poses a little bit of a cold parking problem. Ideally leaving them all full and on through the weekend would be good idea to alleviate some of the opening/closing mayhem of our busiest days. - LB FOH Staff Observations: Siena and Jay held down theater 1 when the special event prep was going on. Dee and Rebecca jumped in from Theater 2 for a bit to help deliver some drinks that were waiting...

Manager Communication: Servers had some beef tonight. I don't know. I still feel like I did not hear enough from both ends. I was there when Kim yelled at the TH1 servers in the station. I do not disagree with Kim or her reaction. The servers that were supporting TH1 were very mad for being told they were not doing anything. I was in Tree's almost the whole night. I saw Shae, Juliana, and Kim plenty doing support but I also did not appreciate them arguing about it in the pass. I told them that I respect them and hear them but now (in the middle of the rush) was not the time for this and to save it for after. - AB2 I printed out all binder pages and updated the Tree's and Lobby binders to Fall 2024 menu thangs. - AB2 I used the label maker and was able to change up some of the taps in Tree's but the label maker is still in Tree's and still has some taps that can be changed. - AB2 BAR Staff Observations: Darius, Tevon, Lydia, and Patrick were all great tonight. Hyped...

Manager Communication:  Sort of a chaotic morning as Nathaniel was sick. Shoutout to Rebecca for coming in. We opened the building easily. Chill day.  When I got in around family meal time everyone was super awesome about being hands-on and getting the bars reset and restocked for some busy upstairs theater rushes. Everything was super smooth - which I deeply appreciated because what I thought was allergies I could push through is quickly turning into a nasty sinus infection and cold. James and Daniella are awesome people and were quick to assure me they could handle anything that went down if I headed out a bit early - which I didn't want to do, but ended up heading out shortly before 11:30. I had Darius come up to Trees after closing the lobby to make sure Brian was all set. The last rounds were pretty quiet so it was all groovy. - IP  Customer Comments:   I had a guest who came down to ask for a bag of ice and some water for his wife who was feeling faint during T...

Manager Communication:    Some creative problem solving among the managers to try and mitigate the mildew tray smell as bringing our exquisite creations by way of a unpleasant stench of feet is unsavory.  Slight system pivot could alleviate the trays not drying completely.  When I came in, Natasha was already batching. It was very busy from the moment I got on the floor. Family meal came up around 6p right when a crush of service tickets was pouring in at the Trees pass and there was already a pretty busy bar. Everyone was a real trooper when it came to bearing down and pushing through a tough crush while circulating to get family meal and a restock. - IP BAR Staff Observations:   I, Lauren, would like to improve the retention of customers and bring in new customers to Trees Lounge.  A few different ideas to develop this are worth discussing.   Despite a difficult situation during the busiest rush, with family meal rotation, restocking and lack of...

Manager Communication: Lots of coverage today! Customer Comments: Busy tonight. People came and hung out at the bar, which was cool. BAR Staff Observations: We have such a hard working team. Tevon was cranking out batches. Natasha and Matthew are like Bonnie and Clyde behind the bar. They both did express some discontent about Bryan's listening skills. I sort of see what they are saying, I will monitor it. I think we just need to have firm cut off times with him. For instance- instead of saying "okay when blah blah blah gets done I'll cut you" I think he needs firm direction such as "I'll need you clocked out by ___" I don't think its getting out of hand, but I think he does circumvent the leads to stay working. Also want to note that he does work very hard, I'm not saying he's not an asset to the team. FOH Staff Observations: Cait rules. Such a great attitude and communicated some drink notes very effectively. Also, quite a good sense of hum...