Posts

Friday 05.31 Jenn/Ariel

Manager Communication:  Chill night. Not really much to say here. AB2 BAR Staff Observations:  Everyone was great today. Tevon batched us up real nice and we should be good through the start of the weekend. Gabrielle was great by herself in the lobby. Natasha and Matthew thugged it out in Trees and everything was smooth as ever. Pleasure working with the crew! AB2 Sick Leave/ Call outs:  Ashley was out sick today.  Gil walked me through how to delete her shift and then add her to the Sick section on 7Shifts. JH  Dana will be out tomorrow, but luckily sales look pretty mellow.  I spoke with Paul and will be coming in for a mid bar manager shift at 2:00pm.  I will communicate with opening managers and bartenders. JH Special Events?  PSP brought another good-sized crowd to Trees to start the day.  Fairly lowkey, as usual, with some babies trying out tots for the first time, which is always a treat. JH Staff Meeting Agenda notes:  Chenelle g...

Thursday 05.30 Jenn/Dana

Manager Communication: An extremely quiet Thursday in the building to be expected after a holiday weekend. Trees stayed pretty quiet until the later round, where we had a good crowd come in to watch the game. -DL BAR Staff Observations:  Both Lydia and Kelsey did a good job opening up both bars and navigating a pretty mellow first round.  Communicated about product needs and both got ahead of weekly cleaning tasks. Kelsey did speak to me a little bit about the 'availability' email she received from Paul, and I just reiterated our general policy of expecting staff to have weekend availability and that the conversation would take place during her review.  She seemed a bit surprised at being expected to work more than her preferred three days, and I heard from other staff that she was very put out by the weekend availability question. JH After the crowd started to die down, Matthew was able to get cut early and leave Natasha to do a chill close solo. Darius had no issues in ...

Wednesday 05.29 Dana/Ashley

Manager Communication: Quiet first round of today with little to no walkins. Spent the majority of the day doing some extra cleaning at both bars. -DL Overall, the night stayed mellow. TH3 Big Time had a decent crowd before doors, and the Trees Lounge area stayed bumpin' due to the weather change. AB Customer Comments: Got a call from Lobby for MOD assistance with a guest. I spoke to a woman named Carmen who was leaving her movie early after her experience with Jay. Getting the full story, it seemed she was confused about the style of service while insisting she's been here before. She was apologetic about ordering incorrectly, but did not appreciate Jay's attitude toward her. She was verbal-ordering quite a bit well into the movie, and had allergy questions. She mentioned he rolled his eyes and said, "this is the last thing I'm putting in for you, write your next order down". Jay mentioned she was calling his name from row 1 when he was all the way in row 5....

Tuesday 05.28 Nick/Dana/Jenn/Ashley

Manager Communication: Everyone in the building got a nice break today after a wild Memorial Day Weekend.. except THE BAR TEAM! Trivia was bumpin', and our lovely bartenders held it down. Maya was missed, but y'all should have seen Ian with his little tray. Tevon got us batched back up to normal. AB BAR Staff Observations: Thank you Darius, Ian, Jeshua, Tevon! AB Sick Leave/ Call outs: Miguel let us know very early in the morning that he was feeling worse, and mentioned urgent care. Will check up on him throughout the week. Jeshua opened/closed Lobby. AB Special Events? Trivia! Busy but smooth. AB 86ed / counts on items:  86 Post Shift Pilsner until tomorrow. Also, 86 The Pink Opaque forever (no raspberry puree, coming off the menu Friday). AB Prep List: Ecto Chiller once more tangerine juice gets delivered. AB Ordering/Receiving/Shipping:  Stumptown & US Foods arriving tomorrow. JH Other Half, Winebow, Union and Southern will arrive tomorrow. -DL

Monday 05.27 Jenn/Ariel

Manager Communication:  Every showing before 8:30pm was either sold out, or very close to it, so service was nonstop from the moment we opened doors.  Trees nursed a crowd pretty much all the way up to 6:00pm, and then that began to taper away. JH Pink Opaque was spilt in lobby behind the bar during the last round (approximately 1qt at most was lost). Not entirely sure how to ring in the spillage due to all the ingredients. AB2 Brought a bottle of Lillet Rose in today from NWB and I left it where the batch liquor lives. AB2 Jenna lost a piece from the frozen machine. It is one of the white roller smallish pieces. Kinda looks like a square cartoon head with spikey hair and a hole where some eyeballs would be. I looked in the liquor room to find this part to no avail. I can check in NWB tomorrow to see if we have a spare of this part as well. AB2 I took 5oz of Yuzu for NWB. AB2 BAR Staff Observations:  Lydia really did a solid job down in lobby, holding it down solo for the...

Sunday 05.26 Ashley/Dana

Manager Communication: Very calm morning - giving us plenty of time to prep for a busy evening. Once both mids were in and we finished some prep, Miguel was able to get cut.  Can we get log-ins updated on the Vendor/Account Log-ins doc? Specifically Skurnik & Baldor. Just trying to finish some Cocktail Cost & Pricing for summer menu. AB Trees had a huge crowd during the later rounds. Darius and Jeshua were able to tend to the guest ordering cocktails as I did service side. Jenna needed a bit of support in the lobby with all 3 of the theaters on first floor going off around the same time while a lot of people walked in to buy tickets. -DL BAR Staff Observations: Had to give Jeshua a conversation about slowing down while in service. We had 2 incidents tonight within 1 hour where he broke a glass in 2 different wells during the big rush of the day. Causing us to burn the ice and noticeably slowed service down. Not sure if this is something that should be marked in his file. If...

Saturday 05.25 Dana/Jenn

Manager Communication: Kill Bill Vol 1 got the day off to a busy start before everything dying down. Hitman is selling out the smaller theaters with a lot of walk ins. Should expect it to jump up most of this weekend. -DL Busy dinner rounds and evening, but Trees was actually pretty quiet after 9:00pm.  Those smaller theaters have been filling up, and Challengers still gets plenty of walk-in ticket sales, even the later showings. JH BAR Staff Observations: Natasha is an absolute pro at this Brunch shift. She set up Trees, handled a rush, batched up and was still able to get out of here 2 hours early to be first cut. -DL I spoke to Maya today about making sure to punch for a break whenever stepping outside, even when eating family meal. -DL Jeshua held down Lobby solo for the later rounds, and Matthew got him restocked and reset before leaving.  Great group at Trees tonight, with Jenna taking the lead on service pass and really was ready for every push.  Ian was great su...