NPP Bar Blog

Manager Communication: Smooth night tonight other than the fire alarm. Not too much business at the bar. We called last call at 10pm.  Pay Outs : $15.49 (Munchkins)  Lost & Found? : A guest in the 5;15pm screening of Avatar on Wednesday called looking for a watch with a black band that she believed she left behind.  If it turns up, her name is Stacy and her number is: 646-591-6096. 

Manager Communication : I think we have been running way to heavy on batching. There is time to batch on every shift right now, so there is no need to have more than one backup of anything except Firewalk and Lemonade.     BAR Staff Observations: Really great work all around this morning and afternoon.  Clear communication about restocks and service flow. Prep List : There is Horchata to strain tomorrow.  Ordering/Receiving/Shipping : Baldor tomorrow.  Big Geyser & Stumptown Tuesday. 

Manager Communication: Warmer weather brought in more sales than yesterday it seems with Trees seeing more business between films and 2nd and 3rd round filling in nicely. Black Panther and Puss in Boots did really well in smaller theaters. EA BAR Staff Observations: Bar was well into service when I got there and everyone was in great spirits. A couple guest rushes hit Trees, but Tevon and Ashley were all over them while taking care of theater tickets as well. Ian commented on Matthew's close last night and noted how perfect it was. All in all the staff held it down all day. EA Customer Observations:  I took care of a couple Apple Pays today to help out the floor and have been noticing an increasing trend where even though we instruct the guests to fill in the tip and total when signing their check, they tend to only sign it and leave the other areas blank. Even when asked leading questions about their service, and despite the answers generally being positive, this seems to be the c...

Manager Communication : Mellow morning, with lighter ticket sales than the last few days for daytime screenings.  Black Panther and The Menu continue to do very well in the smaller theaters. JH Decent night with most of the smaller theaters filling up for dinner round. The late round of Wakanda Forever sold out again. I'm sure the warm(er) weather brought some more people around EA\ BAR Staff Observations : Eliel and Natasha held down both bars solo for the opening round today, and were able to really set up both bars for success.  Once Ashley came in and Trees was restocked, Eliel caught us up on batching and did some stocking and reorganizing in the walk in. JH It was smooth sailing for the closers. Everything was spaced in such a way that service flowed smoothly. EA FOH Staff Observations: Everyone was great at the service pass today. Hands in, hands out was the motto tonight and everyone was happy to help. EA Prep List: 1 keg of Old Fashioned. EA Ordering/Receiving/Shippin...

Manager Communication : Busy second rounds in the larger theaters, with The Menu and Black Panther continuing to have great ticket sales during dinner.  Other than that, fairly quiet across the building.  BAR Staff Observations : Eliel and Lee were able to get out of here after closers were in and everyone had a chance to grab family meal.  Ian got a bunch of batching done, helped Tevon get through the one big Th1 Avatar service push, and was cut once both bars had been restocked and closers were able to take breaks.  Jenna and Tevon ran the bars solo for the rest of the evening and closed without issue.  Prep List : There is Horchata to be strained tomorrow.  Lost & Found? : A guest in the 5:15 Th1 Avatar screening, Xavier Canbi, believes that they left their black wallet behind in the theater.  Nothing was discovered while cleaning the theater, so they left their phone number for us to reach out if it turns up.  347-407-2540 JH

Manager Communication : Service was nicely paced, and we only ever felt a crunch at Trees when we had really close seatings of Puss in Boots in Th2 and Avatar in Th1, but nothing that disrupted service.  Theaters filled up across all three floors at different times. JH We had a good amount of last minute walk ins that kept the staff moving. There was a bit of movement in Trees when some films let out as well. EA BAR Staff Observations : Ashley and Lee were able to handle both bars solo for the opening round.  We did have some technical issues with some equipment at Lobby before doors were opened, which I will go into more detail on below in Maintenance .  Jenna was a large help as mid, and was able to keep both bars stocked and covered throughout service. JH All good on the closing side. Gabrielle and Natasha handled the rest of service smoothly while still being able to restock and organize. EA Staff Meeting Agenda: We need to set a time to demo a breakdown and rebuild o...

Manager Communication : Busy morning and very busy afternoon. EL Stayed very steady during dinner, with a decent dinner crowd at Trees after some second and third round films got out.  The crowd thinned out by ten, and Trees was pretty quiet from eleven onwards. JH Customer Comments : Darielle let me know they spilled a drink on a guest. I spoke to the guest after they dried off and apologized. They were appreciative of my checking in, said they weren’t upset and gladly accepted passes. I covered some soft drinks as well. EL BAR Staff Observations : Lee and Andrea had opens. Great work today. EL Natasha had car trouble, so was late getting in, but Andrea was a champ and stuck around a little longer so that I could cut Lee after he and Sean handled a very busy Th1 service push.  Andrea got out of her right after Natasha arrived.  Both Natasha and Sean handled both bars for the rest of the evening, with occasional service assistance during busier moments. JH FOH Staff Obser...