Sunday 12.25 Eliel/Jenn



Manager Communication: Busy morning and very busy afternoon. EL

Stayed very steady during dinner, with a decent dinner crowd at Trees after some second and third round films got out.  The crowd thinned out by ten, and Trees was pretty quiet from eleven onwards. JH

Customer Comments: Darielle let me know they spilled a drink on a guest. I spoke to the guest after they dried off and apologized. They were appreciative of my checking in, said they weren’t upset and gladly accepted passes. I covered some soft drinks as well. EL

BAR Staff Observations: Lee and Andrea had opens. Great work today. EL

Natasha had car trouble, so was late getting in, but Andrea was a champ and stuck around a little longer so that I could cut Lee after he and Sean handled a very busy Th1 service push.  Andrea got out of her right after Natasha arrived.  Both Natasha and Sean handled both bars for the rest of the evening, with occasional service assistance during busier moments. JH

FOH Staff Observations: Dinner round theaters were great about prebussing, particularly Raekwon in Th2. JH

Lost & Found?: A guest called looking for a pair of Warby Parker glasses with pale, pink (near-translucent) frames that she believed she had left in the Ladies Restroom at Trees.  They were not there, and nothing similar had been turned in, so I took down her email and told her that we would reach out to her should they turn up.  Her email is: lissgretel@gmail.com JH

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