NPP Bar Blog

Manager Communication:  Slow opening round today transitioning into a slightly busier dinner round, but ruled by Minions so slower drink rushes. No issues. JM Got better in the dinner round. Trees had a decent pop until about 10:30 and it dwindled down.  Customer Comments: A guest came down after the dinner round from theater 2, informed me a drink was spilled from behind on them at seat 2311 and asked if they could get tickets or something. They weren't visibly upset, I  profusely apologized and gladly gave them two passes and they laughed and said it was all good. I went to theater 2 and Jasmine told me she spilled it on them after being accidentally kicked by the person in front of her. She said she checked on the guest and they said they were fine so she kept working and forgot to let the MODs know. I asked her to please let the MODs  know when something like that happens so we can be proactive.  BAR Staff Observations: G ood open by Ian. Chelsea got caught ...

Manager Communication :  Nice, steady and not overly busy day today. Nice opens and lots of small projects getting done behind bars in down time today. Not much else to report on opening and dinner rounds; steady, easy service. JM Steady service during dinner round, and a great pop at Trees after the College Boys Live screening.  The crowd naturally tapered off around 10:30, and both bars headed into an easy close. JH BAR Staff Observations :  Good opens by Chelsea and Gabrielle. JM Was able to get Chelsea out of here around 8:30, once Natasha was settled in Lobby with a restock and the special screening had loaded in.  Gabrielle got out of here just before ten, after helping Ian restock and shelve glassware.  Both bubblers were also cleaned before openers were cut, so Ian and Natasha had relatively easy closes. JH Staff Meeting Agenda notes :  Chelsea found Bloody Mary from the weekend behind lobby bar, we need better oversight by staff and management on c...

Manager Communication: Much slower than yesterday. We got a slight push for the dinner round but nothing earth shattering. Trickle of Trees business throughout the day, with the peak coming before the Theater 6 event. Easily handled today by a good staff.  BAR Staff Observations: Nice opens by Eliel and Tevon. Once Natasha got in, I had Eliel batch a ton and then clock out. Tevon stayed through the dinner round and then covered/stocked for both bars before clocking out as well.  FOH Staff Observations: Good, prompt drink running tonight. Special Events? Press Play crowd came to Trees for a round before the theater opened, had a great time. Prep List: Eliel made Firewalk, Neon Demon and Fusion as well as Arbol Tequila Maintenance: Still dealing with a build up of water under the lobby bar ice wells, it is in the maintenance doc

Manager Communication : Incredibly busy day, with the all first round screenings being very sold for a Monday, and Theaters 1, 2, and 5 also having well-sold second rounds, too.  Hellraiser brought in a great crowd, that settled in at Trees both before and after the screening.  Both bars pretty much had nonstop tickets at service bar from 5:00 to 10:00.  Staff definitely felt stretched across the building, but everyone was on it throughout the night, and service moved at a steady clip. BAR Staff Observations : Jenna and Tevon really rocked it tonight, each one working their bar solo all evening.  Ashley had put her shift up late yesterday afternoon, and called Jesse this afternoon to say she was very tired (this would have been her sixth scheduled day in a row) and did not think she could work her Lobby shift.  Jenna agreed to work Ashley's Lobby shift instead of closing Trees, so Ashley was able to stay home. Unfortunately, being down a bartender really impacte...

Manager Communication :  Pretty easy Sunday afternoon. Land before time did great.  EL Plenty of popular screenings tonight, but never really felt too much of a crunch at service bar.  Both Trees and Patio had small crowds throughout the evening, which naturally dwindled around 10:00/10:30. JH BAR Staff Observations :  Natasha & Tevon opened Trees and lobb and were set up for good shift. When Darius arrived Tevon stocked both bars and clocked out EL Cut Natasha a little after four, and Ashley and Dylan were great up at Trees this evening.  Both bars were really proactive about restocking product and stocking glassware throughout the evening, which was great to see. I touched base with both Darius and Jenna at Lobby, to reiterate the importance of touching tables and bussing Patio, even during busier rounds, after Gil brought it to my attention that the Patio was in dire need of bussing after the dinner round had sat.  I also reminded them that if they w...

Manager Communication : Chill brunch this morning, with The Land Before Time selling very well, and other theaters slowly growing throughout the day.  Had a fairly large crowd at Patio during brunch, even with the heat, which Andrea handled without issue. JH Had a similarly chill middle round, slowly increasing ticket sales as it got later due to lots of folks being out and about. I think the weather kept people doing outdoor activities during the day, but then resulting in a large number of walk ins at night as the dinner round was much busier than the previous rounds and the late round we did a TON of walk in ticketing. Busy night at Trees as well, with a few great crowds drinking for several hours and injecting a really excellent energy. JM Customer Comments: Had a difficult guest that I eventually had to cut off tonight. He was at Trees at first, drinking the Barry Lyndon and repeatedly trying to flag myself or the busy bartenders down. When I finally approached him, he asked m...

Manager Communication: Very smooth menu change tonight. Way to go on all the setup today Jenn and Jesse. Drinks went out with no issues.  BAR Staff Observations: Great crew tonight, they handled the menu change very well.  FOH Staff Observations: Drink running was very solid tonight from the server team. It's really been much better lately.  86ed / counts on items: Ducrot Orange is 86ed until it clears customs. Neon Demon 86ed at the end of the night. Waiting on prickly pear puree tomorrow morning.  Over/Short on Banks : Lobby was $35 over, we could not figure it out why.  Ordering/Receiving/Shipping: Other half and Baldor coming in the morning.