Posts

Jenn/Jesse 4.30

Manager Communication : Easygoing Saturday morning, with sales steadily rising throughout the day. Patio got a decent hit at the start of the third round, and Trees began to develop a crowd around the same time, too. JH Business just kept ramping up all day, with good mid-day numbers for family movies spring-boarding right into back to back to back sold out Everything Everywhere showings in Th 1&2. Ground floor got very busy today too, with patio business steady through the dinner round and a lot of well sold shows down there too. The movies are all still solidly popular, so even with Everything Everywhere dominating the smaller theaters are seeing really good numbers.  Had some tight showtimes today, specifically a sold out Th4 coinciding with a nearly sold Theater 2. Drink running got a bit backed up to the third floor and I had some MOD and server support and we got right out of the woods. Other than that, great night with good Trees business as well. JM Customer Commen...

Nick Friday 4/29

Manager Communication : Good night tonight, busy, smooth service.  FOH Staff Observations: Drink running was really solid tonight. Having more support in those rushes makes a huge difference.  Staff Meeting Agenda notes: I would like to really have bartenders dial in their theater cocktail pours. When things get busy i see bartenders not being as consistent. Drinks are going out with not enough ice, too much lime juice, old fashioneds are being over poured, etc. We need to really make them aware that consistency is more important than speed, and what seems like really minor mispours can really effect the balance of a cocktail. Let's slow them down before a big rush and have them focus on exact pours.  Prep List: We look pretty good going in to the weekend. Everything was batched tonight. 

Jesse/ Eliel 4/28

Manager Communication: Pretty busy night. Everything still killing, Shouting had a great trees crowd and vibe before the show. After the show started Trees got a nice organic crowd though out the rest of the night. Kept the bar open till 12:30 and got a nice crowd after the show.  Pretty busy all around.  Customer Comments: helped someone with Williamsburg tickets.  BAR Staff Observations: Ian and Chelsea opened. Tevon and Gabrielle closed. Ian batched and stocked up before heading out. Chelsea stayed til about 10:30ish when the bar was manageable.  FOH Staff Observations:  Great work all around, big shouts to Juliana who held down a hectic 4/6 with little support because people were scrambling to flip th1 when we thought we might move Shouting there. I help run some drinks up and to seats.  Special Events?  The general blog and/or projection will have more info but the movie froze several times and delayed the movie.  Prep List: Ian made paradiso...

Jesse/Jenn 04.27

Manager Communication : Mellow start, but then a fairly brisk second and third round on all floors.  High Tide brought in a nice crowd, and Everything Everywhere and The Northman kept theaters active throughout the day.  Trees had a great crowd throughout the second and third rounds, winding down around eleven.   BAR Staff Observations : Chelsea, Ryan, and Ian all did great work today, with a lot of flexibility in anticipating stocking needs and theater seatings.   FOH Staff Observations : There was a bit of a back up at Trees service bar at the top of the third round Th2 Everything Everywhere, due to Ash, who was training, being the only server sent down to collect drink trays, along with myself.  By 9:30, the pass was full of completed tickets and Ash was, understandably, overwhelmed and communicated that to me directly.   We paused Th2 service at Trees, and I reached out to Floor MODs.  Both Sarah and Jeannette went up to the server s...

Jenn 04.26

Manager Communication : Mellow Tuesday, punctuated by well-sold screenings in Th1 and Th2.  Everything Everywhere continues to buoy the weeknight dinner round, with The Northman pulling in crowds in most of its screenings today, and Blade Runner was the cherry on top.  The specialty cocktails for Blade Runner were also really popular. BAR Staff Observations : Eliel and Ryan held it down in Lobby today.  Eliel got some batching done and was able to get out of here right as the third round began.  Ryan was great at guiding guests for Blade Runner to the appropriate theater, and navigated a well-sold Northman screening at the top of the third round. Ashley and Dylan absolutely crushed Trees service today, handling the addition of the three Blade Runner cocktail specials no problem.  Ashley is really comfortable expo'ing service bar, and Dylan is great about getting out on the floor and bussing tables whenever there is a lull in service. Once the initial Blade Runne...

Jenn 04.25

Manager Communication : Slow first round, with some theaters filling up during the dinner round.  The Volo group took advantage of the nicer weather and hung out on the Patio for a while after ordering at Trees.   BAR Staff Observations : Eliel was able to get into the ice fridge at Trees and give its interior a cleaning, melting away the frost build up and refreshing the trays and containers. He was able to get out of here after the second round's Everything Everywhere initial service push was through, after batching and covering each bar so Jenna and Ashley could do a restock.   Ashley held down Lobby bar all night, with a steady stream of walk-in ticketing once the second round began, needing minimal assistance throughout the evening.  Jenna, similarly, did a great job at Trees this evening, and is becoming much more proactive about prioritizing tasks and reaching out for help when needed. 86ed / counts on items : 86'd Tecate, Michelada, and Stillwater S...

Eliel/Jenn 04.24

Manager Communication : Pretty good morning and afternoon with close to sold out shows.  Trees had a good in and out afternoon crowd.  EL Service moved at a pretty quick clip tonight, with all floors handling well-sold, if not sold out, screenings throughout the evening.  Not as bustling of a Patio crowd as the last few warmer days, but Trees had a great crowd once the third round of films kicked off.  JH Customer Comments : The first Northman I'm theater two lost visuals but had sound.  We asked projection to pause it and restart it with the picture.  Took a few minutes because projection was running 35mm in th4 and was in the middle of switching reels.  The crowd was antsy but settled after the movie restarted.  EL BAR Staff Observations : Natasha opened Trees and Jenna Lobby.  Ian came in as Lobby mid and batched a bunch.  Ryan was a much needed Trees mid.  Jenna juiced fresh lime and lemon and rolled silverware for both bars....