Eliel/Jenn 04.24



Manager Communication: Pretty good morning and afternoon with close to sold out shows.  Trees had a good in and out afternoon crowd.  EL

Service moved at a pretty quick clip tonight, with all floors handling well-sold, if not sold out, screenings throughout the evening.  Not as bustling of a Patio crowd as the last few warmer days, but Trees had a great crowd once the third round of films kicked off.  JH

Customer Comments: The first Northman I'm theater two lost visuals but had sound.  We asked projection to pause it and restart it with the picture.  Took a few minutes because projection was running 35mm in th4 and was in the middle of switching reels.  The crowd was antsy but settled after the movie restarted.  EL

BAR Staff Observations: Natasha opened Trees and Jenna Lobby.  Ian came in as Lobby mid and batched a bunch.  Ryan was a much needed Trees mid.  Jenna juiced fresh lime and lemon and rolled silverware for both bars.  Everyone did a great job.  EL

Busy night at both bars, with a natural slow down once we hit 10:30, which set Tevon and Ashley up for great closes.  Natasha stuck around, and did a quick restock, until Ashley was behind the bar, and was a big part in easing Trees into dinner round.  Trees had a couple of back to back well-sold screenings, but Ashley and Ryan kept the bar well stocked throughout the evening, with no hiccups in service.  

I alternated sending Ian and Tevon upstairs to help Trees through the busier pushes, with both of them being a great help, slipping into Trees service seamlessly.  The slightly leaner staffing on Sunday nights, compared to Saturdays, has been working really well these last couple of weeks as ticket sales rise.  Really great work all around this evening.  JH

Staff Meeting Agenda notes: Just a note for the Bar email this week, but a quick reminder to bartenders to refrain from using the word 'refund' when communicating with guests, particularly with regards to ticketing, would be helpful.  This way guest ticketing issues at Nitehawk are consistently handled, regardless of who a guest initially speaks to. JH

86ed / counts on items: 86'd Tecate and Michelada during the last round.  JH

Prep List: Ian made 2x Fusion, 2x Strawberry Slush , 2x lemonade, 2x firewalk, 2x Cinema Paradiso, 1x michelada
I made Simple Syrup and arbol tequila.  EL 

Ian made Mr. Fusion, Divine Inspiration, and a Two Lane Blacktop keg.  JH

Pay Outs: $27.23 blood orange EL

Mobilebytes Issues: the Seasonal Salad button is missing the pink modifiers.  Allergy, staff food etc.  EL

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