NPP Bar Blog

Manager Communication: Zootopia and Wicked alternating body blows, but this team just keeps on truckin'. Wyatt and I opened everything up - staffed well, and ready for the onslaught.  There was a snafu with Patrick's in-time today - we connected via text and got everything situated. Had him report at 2p so that he could jump right into the rush for the sold out 1:45 Wicked in theater 1 (I updated everything accordingly in 7Shifts). - IP Around the time we 86'd brunch, Wyatt informed me that Chef Stewart discovered the hot water for the building was kaput. We are continuing to run glassware through the Trees dishpit, and I have been pouring sani buckets full of hot water from the Tea spigot into the cold solution of chemicals. Best band-aid I could muster given the business level. More below in maintenance. - IP Unpacked and rehoused some residents of Booze Island.-LB Customer Comments: A group from Theater 2 6:30pm Wicked came out and asked me to adjust their check since t...

Manager Communication:  Steady day, but service never got too overwhelming during the first two rounds.  Screenings continue to be spaced out in a way that really helps us keep up with glassware turnover, which I don't believe has been an issue at all these past few days.  It's definitely getting colder out there, so we are definitely seeing an uptick in post-screening discussion groups hanging around Trees, which has been nice. JH Everyone that works here has hustled in tandem so wonderfully this busy weekend. Clockwork.-LB Customer Comments:  (Apologies for the long explanation)  There was a guest who I spoke with around 4:30pm in the Lobby who had a very disappointing experience at Trees Lounge this afternoon.  Basically, she found the service at Trees to be disappointingly brusque and rude (at the time Greg, Matthew, & Natasha were up there, and I believe she interacted with all of them at some point).  As a regular guest, she noted that she ha...

Manager Communication: Gil and I opened the building. Stewart was in the kitchen. Opening team was loaded with talent. Smooth. Chill Friday vibes. Gab crushed lobby. Brought the extra space heater down there from the MOD office. -LB We may have more of the too wide paper for the printers. While doing their checkout it stopped printing, this is after I got them fresh rolls to print an auth form earlier. Something to keep an eye on.-LB Customer Comments: A couple was changing their child in the 3/5 hallway today on some sort of stroller bassinet thing, when I was arriving. I had not yet put my stuff away and didn't want to interject in the moment. Can I assume we have a bathroom stuff in bathrooms only policy even for infants?  This seems to be a recurring grossness.-LB BAR Staff Observations: Tevon and Matthew are just pros. Natasha got in a little early which was welcome for the dinner rushes and the children everywhere.-LB Matthew helped relieve everyone to eat, Charlie being th...

Manager Communication: Solid team tonight. Everyone was in really great spirits. BAR Staff Observations: Got some compliments about Patrick from James and Dion. He really crushed it this morning. -GS FOH Staff Observations: Lanie is really a pleasure to work with. She keeps things light and is shows great teamwork. -GS Prep List:  Was able to knock out a bunch of prep before doors: Iced Tea, Margarita keg, Negroni keg, Old Fashioned keg, Obsessulated, & Simple Syrup. JH Made a Mr. & Mrs. Tom Collins Keg, Jenn did a bunch more stuff  -GS

Manager Communication: Busy morning! Got the US Foods order all packed away, then maintained all the frozen machines and bubblers. Jared got all the other odds and ends set up and after everything was cleaned and tucked away, I got the COGS and build sheets for the Hamnet special all figured out and uploaded to the appropriate folders in the drive.  Thanksgiving Eve gonna be a busy one. Wicked is packing the big theaters and Zootopia is taking over the ground floor. I think Hamnet is going to do good business too. - IP Certainly was busy, with Wicked continuing to fill up both big theaters throughout the night.  Zootopia and Hamnet also filled up the smaller theaters easily, and it seems llike tomorrow's sales look similar. JH Customer Comments:  A guest stopped by Lobby to ask if she would be able to have one of our Wicked posters once we no longer need them.  I believe this is the same woman from last year, and will make sure to touch base with Projection to se...

Manager Communication: Game plans for busy days all around. Feeling prepared for the fun holiday weekend.-LB The rain bumped the numbers up and brought in some odd guests. Lots of calls in theaters tonight, but Dion and Jared were, as always, up to the task. Smooth night. - IP Locked down the Hamnet special!! Sent the breakdown to Gus and we're gonna roll it out ASAP - COGS are done, in Lauren's Fall COGS document in the drive. It is delicious - and shout out to Gab for the crowning suggestion of the Santoni Rhubarb Amaro. - IP BAR Staff Observations:   Jeshua and Gab handled a very busy bar at Trees, lots of campers dodging the rain. Game ball goes to Gab who pulled a long one and handled the service rushes while Jeshua was stirring and shaking. Greg and Lydia had a very relaxed evening as far as drink service, but as I mentioned before - something was in the air tonight, and there were some odd ducks traipsing through the lobby. - IP FOH Staff Observations: Erika rocks. Never...

Manager Communication: The little waters for the event tomorrow morning are in the bar walk-in. They are right in front where the Phony Negroni's have been living. Can't miss em'. - AB2 Ariel and the crew had everything set and ready by the time I got in. Wicked continues its reign; Bar team and Server team continue to crush; all around it seems like people are really locking in - it's really great to see. - IP Customer Comments: Had an impromptu birthday party on the mezz with an outside cake - they were super cool about the fee and the no candles policy. They had a great time, and all was well. - IP BAR Staff Observations: Greg and Lydia opened like champs per usual. - AB2 Nia handled some pretty deep Nitehawk ticketing questions and seems to be getting the hang of Filmbot and is doing a good job of directing traffic. Greg and Patrick did a great job handling the Wicked rushes, with an assist from Lydia right after family meal. Team did a great job. - IP FOH Staff Obs...