Posts

Sunday 03.31 EASTER EDITION Ashley/Dana

Manager Communication: Busiest round today was the first with Interstellar in TH1 at doors. Maya really held her own, and Kelsey swooped in to assist with glassware. Miguel prepped all morning in lobby, we should be good on juice and should check those levels going into Trivia on Tuesday. Once Tevon landed, we batched a bunch. AB Out of the clear/yellow-labeled #3 dish washer solution, Chef Nick confirmed it'll be back in house tomorrow AM. Been keeping a careful eye on the glassware, they're coming out fine for the time being. AB  Easter brought in a lot of families and new people that were unfamiliar with things here. Had a lot of walk ins close to show time that made lobby extra busy this evening. Darius was great at dealing with all the people rushing in last minute with only a few calls for help. -DL BAR Staff Observations: Maya is super observant & communicative, it has been incredibly helpful when watching product levels going into new menu. AB FOH Staff Observations...

Saturday 03.30 Jenn/Dana

Manager Communication: Busy day throughout the the day. A few of the smaller theaters sold out and some high numbers in the bigger ones. Service ran smooth from the bar. Glassware was a constant issue again. Pint glasses were constantly low throughout the busy rounds. Bartenders were upset with it since we needed extra pints for the NA drinks during the Sweet 16 in trees. -DL Couple people on staff forgot to pay their tabs at trees for food. I made note of each person on each check at the end of the night. Can we just remind everyone to pay at the time they order food? Seems like people tend to forget to double back when it's their time to leave. -DL Customer Comments:  Just a heads up about a potential credit card scam.  A guest in the 5:30 Th1 GxK did not want to sit in the seat he purchased, saying that he wanted to sit alone but was uninterested in exchanging his tickets and became agitated and requesting a refund.  Dwight and Carly walked him down to Lobby, where I w...

Friday 03.29 Jenn/Ashley

Manager Communication: Hello, busy Friday night! We had a plethora of folks ordering HH drinks & HH small plates earlier in the evening - let's reiterate to Trees bartenders to keep an eye on roll-ups this weekend. From 6-8:00PM, all downstairs theaters were sold out! Gabrielle & Tevon were simply amazing in Lobby, taking turns getting glassware and hustling through some of the busiest 3&5 drink service I've seen. Ian did some light batching and went back to Trees to help Matthew and Natasha. AB Tevon got us back up on some Trees cocktail cheaters before he was cut. We are officially running through what we have behind the bar for Y Tu Mama & Cosmopolis, I've been making a half batch of Brain the Size of a Walnut every other day if we want to keep checking that. If Ariel stops by tomorrow morning, he'll be bringing enough apricot syrup from WB to get us back up on French Dispatch before menu change. AB I drafted a very rough doc in the drive called ...

Thursday 03.28 Dana/Ashley

Manager Communication: Rainy day kept things pretty calm for the day. The smaller theaters jumped a little with some walkin but not much action during the first round. Gave the bartenders time to cut and juice fruit and get ahead for the weekend.-DL Bartenders should keep an eye on the collins glasses and water cups. Finding a lot with residue from the Ecto Chiller and Death Chill. Just a reminder that they need to give them an extra rinse before putting them through the machine. -DL The rain kept guests at the bar tonight. Jeshua was excellent support for Natasha while Ian got us batched and ready for the weekend. Matthew was absolutely chillin in Lobby. AB The new bar mats are still in the liquor room because I didn't want to confuse porters who were throwing away the old ones. I already measured and cut the bar mat that goes under the service pass! AB Found just a minor inconsistency between the Menu Change Master and the Theater Spec Sheet doc,  -Pistachio Mai Tai: Collins or ...

Wednesday 03.27 Dana/Ashley

Manager Communication:  Very chill Wednesday, besides MISS MALICE of course. Jawbreakers was a total hit, with a full bar before the showing. Gabrielle got both bars stocked before taking the desired early cut. Matthew batched us up and helped with the busy push, leaving right at his out-time. Jeshua was a gem tonight in lobby directing a lot of newcomers. AB BAR Staff Observations:  Lydia & Matthew handled a rambunctious crowd of folks ready to drink with tenacity and shall I say, spunk? AB Again, while covering the bar for family meal someone ordered two cocktails that I didn't have the resources available to make. I couldn't make any of the Trees cocktails, and we are only supposed to be 86 French Dispatch. I caught us up on all the cheaters. Lets please ask the openers this week to double check those, so we can continue making partial batches within reason. AB FOH Staff Observations:  Where would Nitehawk be without James Denzer? I hope I never have to find out. A...

Tuesday 03.26 Nick/Jenn/Dana

Manager Communication: Calm day in the building for most of the evening.Lydia was cut after family, Ian was able to handle Lobby alone. Tevon knocked out some batching and was able to get out around 7:15. Trees had a big crowd come in right before the 9:15 showing of Prison but Darius was able to handle the crowd while I took care of service tickets from a busy TH.4 after their issues. T-DL  86ed / counts on items: Catskill In The Mood For Love are both 86'd.  Prep List: Negroni kicked towards the end of the night.  Ordering/Receiving/Shipping:  US Foods arriving tomorrow. JH  Union will arrive tomorrow. -DL

Monday 03.25 Jenn

Manager Communication:  Mellow Monday. BAR Staff Observations:  Both Jenna and Kelsey did a great job opening both bars up before I came in, and they handled the first round with ease.  Once closers got in, Tevon did some light batching and Darius did a big Trees restock to get through the rest of the night.  Both openers got out of here shortly after everyone had a chance to grab family meal, and Jenna completed her annual review after she clocked out.  Darius and Tevon cleaned the frozen machines and closed without issue. 86ed / counts on items: 86'd Catskills & Pilsner.    Prep List:  Had Tevon batch up some Bloody Concentrate, just to get it out of the way.  Figured we could run some numbers tomorrow and recalibrate the Do Not Batch list and see what we need to get us through to menu change.  Ordering/Receiving/Shipping:  The new can opener from Amazon arrived, I brought it to Bar Prep.   Baldor and Stumptown arri...