Posts

Jesse 11/30

Manager Communication: Slow day today outside of the events, but they provided a nice boost. American Astronaut sold a little over half of the theater and was a nice drink rush, both to the bar itself beforehand and during the show. The theater 3 late round event was a great success, lots of energy in the lobby and then consistent food and beverage ordered in the theater. No issues. Concentration of business to the end of the night allowed tight staffing, with Tevon cut at 7:00 pm after doing some projects and stocking both bars and Eliel able to go home to take care of an injury (Incident report was filed) BAR Staff Observations: First shift working directly with Natasha in a while and she has developed really well. Super efficient and personable in the lobby. Sick Leave/ Call outs: Eliel left early due to an injury. Jenn called out feeling sick, waiting on Covid test result. Special Events? Th3 White Goddess Premiere, Th1 American Astronaut Prep List: Well prepped, will just need som...

Eliel 11/29

Manager Communication: Pretty slow day overall.  A little dinner pop but nothing big.  Customer Comments: BAR Staff Observations:  Everyone was great today. They also did a great job staying busy and cleaning around the bars.  FOH Staff Observations:  Pretty good team on a slow day. 86ed / counts on items: Barrier White Mobilebytes Issues: The CC reader in Trees lounge was in and out today. We used the supplemental terminal which works fine. 

Eliel/Jenn 11.28

Manager Communication :  Day started on the slower side, which gradually picked up, but never really "busy" while I was there. EL Gucci continues to sell really well in the dinner rounds, along with a couple others today. Middle rounds were decently busy for a Sunday, with a fairly steep drop off in sales in the last round. Not too much of a bar crowd after 8:00pm, as the holiday weekend has caught up with people who are heading back into the office tomorrow. JH BAR Staff Observations :  Great team today. Natasha & Chelsea were solid on the opens and the mids Ian and Isi were a great help. I cut Natasha at 3:30 as soon as Isi started, Chelsea got cut at 4 when Ryan arrived. EL Ian primarily worked in Lobby with Ryan, as Isi and Tevon were able to handle Trees handily during the dinner round. Isi batched Eyes of Ibad, Ian restocked wines in the walk-in, and Tevon and Ryan slid into an easy close with the quiet last round. JH 86ed / counts on items :  Barrier White is 8...

Jenn/Jesse 11/27

Manager Communication: Another day that started off slow, and then had sales rise steadily throughout service. JH Same flow as yesterday, lots of day of tickets and walk in ticketing to boost theater sales. Theaters 1,2,4 and 6 sat back to back for the dinner round, which drew both a huge crowd to Trees and also hit the bar hard and consistently for a solid hour and a half. We had a good bar crowd and energy through 10:30 pm and then it tapered off. Late round felt slower than usual for a Saturday, but otherwise the day flowed very well and was easy to manage labor for.  Cut openers once they had gotten breaks and also had closers in; they did final stocks for the bar and clocked out. Then the mids were needed through the end of the dinner round, but the late round was tame enough to cut Gabrielle by 9:30 pm and Tevon upstairs by roughly the same time. Nice staffing that was perfect for the day. BAR Staff Observations: Starting to sound like a broken record but truly everyone is ge...

Jesse 11/26

Manager Communication: Busy day! A steady opening round and then busy subsequent rounds that built substantially as the day went on. We had about $5k in tickets sales when I came in and that number kept climbing as the day went on. Well spread through every theater, so the rushes were busy but very manageable.  We had good bar business from 3 pm onwards, with the bar filling really well before and after House of Gucci. Seems to be a movie that drives really good sales and lots of F&B. Was able to break openers when swings got in, swings when closers got in and closers before the swings left with no hiccup in service. Also worked in time for Eliel to batch due to long movies. Cut Dylan in lobby by 4 pm; slow downstairs until the dinner round. Cut Trees opener at 5:30 and then the lobby and Trees swings by 9:15 and 10:30 pm, respectively. BAR Staff Observations: Great opens by Dylan and Jenn. Trees was substantially busier than lobby today and Ashley, Ryan and Jenn were a really ...

Jenn 11.25

Manager Communication : Slow first round, that led into a fairly busy dinner round on both floors, and then a gradual slowdown. House of Gucci continues to be the most-sold showing in all rounds. Had some technical issues (addressed in Maintenance ) and two back-to-back guest issues during the last round (which Harry will elaborate on in his blog post).  BAR Staff Observations : Everyone was great tonight. Both floors had a bit of a dinner round crunch, and were able to get drinks out efficiently and did a lot of effective prestocking and restocking. Was able to break openers when closers came in, and kept all of them on through the second round.  A few general notes: we need to make sure bartenders are pulling product and restocking it abiding by the rules of first in, first out, particularly with juices and batched cocktails. Lobby had a bunch of excess juice stocked at open, with a very expired grapefruit juice all the way in the back.  Similarly, making sure bartender...

Jesse 11/24

Manager Communication: Roughly the same flow as yesterday, with a slow opening round, busy dinner round and then tapering off to slow late round. We did a decent amount of walk in ticketing pick up, but overall things seem slower this week.  Was able to cut Ashley after Eliel did some batching and Jenn is stocking both bars and staying for the 9:15 House of Gucci and then leaving after that due to a steep drop off in late night business. Good staffing for the day. Still fit in time for breaking the staff when closers got in (openers broke or opted out) and then right before openers got cut (closers broke). BAR Staff Observations: Very good team today, absolutely no issues. Prep List: Took advantage of the day to really stock up before the weekend, we won't need anything for service tomorrow but may need more of the Gucci special or Paper Plane tomorrow Ordering/Receiving/Shipping: Baldor in today (they are still out of mint, Eliel will bring some from the store tomorrow), so did Un...