Posts

Jesse Sunday 6.30

Manager Communication:  A pretty tame day overall, no major issues and no periods of extreme business one way or the other. Had a good bar crowd throughout the day, a few large groups drinking at tables and some standard service bar pushes but well paced with no issues taking care of guests or theatre drinks. We did have one guest vomit in both theatre 3 and the hallways during The Dead Don't Die. Her husband told us that she just got rapidly sick, all they had here was a Diet Coke. We checked on her and got her water, she declined further help. Had to clean it as the film was going, big time thank you to Henry, Renee Michelle and Tony for quietly and discreetly cleaning the theatre and then deep cleaning once they left. Luckily no guests were directly next to her and the disturbance was minimal. BAR Staff Observations:  Good work by everyone today, especially Antonio, Malka and Grace for pulling off a really tight close and some cleaning projects without a Lead on the c...

Jesse Saturday 6.29

Manager Communication: Busy all the way through tonight with lots of ticket pick up due to weather and just generally strong business. We had some close show times in the theatres, specifically upstairs that gave us a constant rush of tickets for nearly 2 hours. Had to hop back only a couple of time to make sure that bar guests were taken care of, very strongly handled by Susan, Dylan and William. Cut Ryan downstairs after 2/3 of the last showtimes went in, had a lot of second beverage sales in the theatres and Antonio got a nice push as well, nothing he couldn't handle. Cut to 2 up at 10:00 pm as well, tight closes on both floors. Decent bar business throughout the day at HiRes. Customer Comments: Had a guest in theatre 3 take his phone out and when Kevin told him to put it away, he responded rather loudly "ok, whatever". Brought him his check early, got him to admit that he was rude and I told him that we would ask him to leave if there were further issues. I interc...

Nick Saturday Brunch 6/29

Manager Communication: I'm sure this is covered thouroughly in the FOH and projection blogs, but the 35 projector went down at the beginning of Magnolia. We played a DVD rip off of Michael's computer, it was pretty poor quality. We gave passes to everyone in the show. A few people asked if we would consider showing it again. I think it would be a good Idea. BAR Staff Observations: Swans last day and Jenn,s Birthday. Hiring/Training: Tevon had his second train today. He has one more on Wednesday and then will be Saturday brunch starting next week. Pay Outs: $5 for marmalade for the yesterday special. Ordering/Receiving/Shipping: I ordered more pint glasses, they will be here in a few days. We will be pretty low until then. Filmbot Issues: I had a trancloud/printer error on kiosk

Benjamin Friday 6/28

Manager Communication: Slow Friday night.  As summer goes it seems as we are getting a good uptick in later round, especially people coming back to the bar after the late shows.  First time in a little while that we got a few groups after the tens. Openers were out by 8:30, Malka was done around 10:30 so 1 up 1 down to finish out.  Batch and stock look very good heading into Saturday, with a full backup of lemonade.  Customer Comments: Had to turn away a woman and her daughter from the sevens Yesterday.  The daughter was 11, but I gave them an e-credit and they will hopefully come tomorrow. BAR Staff Observations: Solid crew and good communication and teamwork. 86ed / counts on items: Raspberry Blush

Benjamin Thursday 6/27

Manager Communication: Lot's of confusion with the "all ages" shows.  Parents thought they could just send their kids.  We need language about children under 13 must be accompanied by adults.  I had to kick out 4 eleven year olds and a 14 year old with her 5 year old sister. Slow night.  We got things batched with a solid prep list for tomorrow.  Should be good for the weekend.   Cut down to 1 up and 1 down at 8:30. Customer Comments: I had to deal with one angry mom on her daughter's cell phone, Gerard talked to another mom in person.  The confusion was from the "all ages" wording. Hiring/Training: Tevon got his onboarding materials.  He set up the bar with William, got to experience a bit of service, albeit slow, and saw a bit of batching.  He seems like a great fit.  Didn't have too many questions, but as he works more, he will. Ordering/Receiving:  Skurnik came today at 8:45.  It was short 1 keg of Rieslin...

Nick Wednesday 6/26

Manager Communication: Good night tonight! Quite a few orders coming tomorrow. Jesse I would check on the status of the elevator when you get in, you guys will need to get some helpers putting things away if it is not running by the time the orders start coming in. Let me know if you have any issues. The bourbon cream we needed for spoons was not on our union order today. They also came late, after we opened, and we had to carry 8 kegs up the stairs due to the elevator being out. I let our rep know I was not thrilled. He found a local liquor store that carried the bourbon cream and I made a run there. They are going to come by and make up for the difference in price. Hiring/Training: Tavon is coming to train tomorrow. He has been sent all his info and is in schedulefly and Mobilebytes. Benjamin, I left his folder in the bar invoices folder in the MOD, can you make sure you get his I9 and data sheet to Mascha. He will be training in Hi Res for the duration of the opening shift...

Jesse Tuesday 6.25

Manager Communication:   A slow day, we got lots of organizing and cleaning done both in the walk in and behind the bars and made cuts real early. Went to 1 up, 1 down by 8:00 pm. Dylan had lobby ready to shut down fully by 11:00 pm and was done at 11:00 pm on the dot with all but running his back ups to the walk in. Very limited bar business as well. BAR Staff Observations:  Big thanks to Jeremy for doing a great job consolidating and cleaning the walk in. 86ed / counts on items:  Mikkeller Raspberry Prep List: Keeping batches tight for film specials. We were only able to make a half batch of bianco negroni, in need of more vermouth. Otherwise we are well batched. Ordering/Receiving/Shipping:  Baldor and Chef's Warehouse tomorrow. Maintenance:  The apple tv is now connected to the Admin network, but is not loading and seamlessly streaming movies; it will load for several minutes and then show just a few seconds of footage.