Monday 11.04.24 Jenn/Ariel

Manager Communication:
Things were coolin' on the bar side of things. Events were cool and smooth. Staff was gangsta. AB2

Customer Comments:
We had 2 guests that were drunk in the lobby. They bought tickets for Smile 2 last round. They came up to Tree's right after. Darius refused to serve them alcohol but offered club soda and water. I ended up approaching them with 2 waters and stated "Hey y'all, here are two waters, I saw that you purchased 2 tickets tonight but I will not allow you to go in the theater tonight. I will happily refund you your tickets but you cannot see a movie tonight." She asked "Why not?" I said that they were just too drunk and when she asked for examples I stated "I do not need to further explain. I think it covers enough." I brought them their cash and let them be for a bit before they left on their own. They were not crazy or loud or anything. They were just very visibly drunk and well aware of that fact. I spoke with Patrick. He said that he told them that they will not be being served alcohol in the theater. He stated that a manager was present in the lobby with him during the ticket purchase and he was trying to give hints for management to step in and refuse sale but it did not happen. I told Patrick that if he ever feels uncomfortable selling a ticket to anyone that he can always walkie me and I will refuse sale for the guest. I think that any issue should be nipped in the ass as soon as possible and I want EVERYONE IN THE BUILDING to know and feel supported by MANAGEMENT.  IF ANYONE FEELS UNCOMFORTABLE OR HAS A BAD FEELING ABOUT ANYONE... TO IMMEDIATELY LET A MANAGER KNOW. IF ONE HAS A FEELING THAT A GUEST WILL BE A PROBLEM THEN THEY ARE MORE THAN LIKELY CORRECT. sorry for the caps but I think this is an important point that FOH should all know. AB2 

BAR Staff Observations:
Everyone was on point tonight. Lydia, Darius, Patrick, and Tevon. Everyone was great and handled their respective rushes. AB2

Hiring/Training:
Raekwon was training Rachel. She seemed cool. AB2

Special Events?
TH2 Private Event had a lil pre screening crew in Tree's. They were cool and Tree's was vibin'. AB2 

Staff Meeting Agenda notes:
I want to reiterate for bartenders to feel confident in walkie'ing management if they feel uncomfortable selling tickets to guests. PLEASE walkie me and I will happily have all their backs in refusing ticket sales to any questionable guest. AB2

86ed / counts on items:
Venom Taco's & Flatbread were 86'd. AB2

Prep List:
Tevon batched us up with...
- Autumn G&T
- 2 Lemonades
- Old Fashioned
- Fire Walk AB2

Pay Outs:
7903 - Event Talent ($50 - Gods of Times Square Talent)
8600 - Repairs ($508.04 - Juan Supplies (Home Depot)) AB2

Ordering/Receiving/Shipping: 
Baldor arriving tomorrow. JH

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