Thursday 06.20 Jenn/Ashley
Manager Communication:
We were slammed all day & night. The kiddo's for Inside Out 2 are wearing out the staff quite a bit, followed by the Bad Boys late night sassy crowd. A pizza party is probably in order. Bar team was extraordinary tonight, regardless. Ian took on some very sold theaters solo to start - Darius, Matthew, and Natasha took over while he got us back up on batches. Kelsey had a smooth Lobby shift with little issue, she came to support Trees at the very end. AB
The Hellraiser crowd and all surrounding festivities were a delight. The ToolBox BDSM merch table was a hit (I just wanted to type that, y'all). Trees Lounge had a full house for most of the evening. AB
BAR Staff Observations:
Staff Meeting Agenda notes:
BAR Staff Observations:
Could not have pulled today without the whole squad. AB
FOH Staff Observations:
FOH Staff Observations:
Had a few comments about Bryn tonight from staff, and there was a problematic situation I observed myself. Bartenders and Lead Servers noticed her at the pass only grabbing her drinks, leaving a full tray behind. I corrected her on etiquette at the pass (we were sold out, I was expoing tickets) when she came over and crumbled up a ticket without any reason. I told her from now on to radio the bar MOD or ask to not make the ticket, without inserting herself and grabbing bar tickets. She isn't very receptive to critique, no matter how gentle. AB
At the end of the night, Madison came into the office to speak on a few grievances. She mentioned that there are servers, particularly leads, who aren't actually supporting when they're assigned. She specifically mentioned Vinny and Shae as examples. There was talk regarding attitude and nitpicking as well. We mellowed the situation and talked about the obvious burn-out from the weekend and the holiday spilling into the rest of the week. A lot of this seems to boil down to the obvious cliques that have formed in the building and budding heads, but it is unfortunate to see morale at such a low. AB
Staff Meeting Agenda notes:
Build sheets for tomorrow are printed and cut, hanging out in my mailbox to be posted tomorrow. JH
86ed / counts on items:
86ed / counts on items:
86 Grimm Weisse, Pistachio Mai Tai, Singani, & Balvenie. AB
Over/Short on Banks:
Trees was under by $7. AB
Ordering/Receiving/Shipping:
Ordering/Receiving/Shipping:
US Foods arriving tomorrow. JH
Baldor arriving tomorrow. AB
NuFoamicide from Fast Kathy arriving tomorrow. JH
Maintenance:
Maintenance:
The #three solution for the dish washer in Trees is still getting changed consecutively every other day. Cleanslate recently did maintenance, it has been busy, and the hot water has been working. I think this is still too often? If this is the new normal, we should ask kitchen to order more at a time. AB
Mobilebytes:
Ian had an issue clocking in, it's been adjusted. AB
Filmbot Issues:
The cardreader at Filmbot had difficulty connecting for the first few transactions. We reset the cardreader and it was all back up and working by 2:55pm. JH
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