Monday 06.10 Ariel

Manager Communication: I brought over one botte of the Banane Du Bresil and two bottles of the Cocchi Rosa. - AB2

Customer Comments: A hair was found in a burger in Trees. burger was comp'd. They were nice about it considering... - AB2

BAR Staff Observations: Everyone was great tonight. Got Jenna and Kelsey out pretty early and closed smoothly with Tevon and Lydia. - AB2

86ed / counts on items: Fernet was 86'd today - AB2

Prep List: Tevon got us batched up on Fire Walk, Neon Demon, Lemonade, and Arbol Tequila. - AB2

Mobilebytes Issues: Pre Auth - I noticed that the system took down the name under "Credit Card Name" and not under "Guest Name." The "Guest Name" slot is what appears on the tabs in the main screen of the bar tabs page. Something for bar staff to know that I expressed to Kelsey and Lydia is that names do not have to be typed in from looking at the card but can instead be looked at in the "info" page as well for the meantime. 

Pre Auth Pt. 2 - We had a guest that pre auth’d and when it came time to close out; the screen just said “processing” qnd nothing would happen. It just stayed there. I had to close the app and ask her for her card again in order to close out. - AB2

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