Saturday 04.13 Jenn/Dana
Manager Communication:
A lot of cocktails being ordered in Trees during and after the event. A lot of traffic coming in ordering cocktails before their movies. The bartenders were able to handle it with ease but glassware became a constant issue due to Trees being busy in the middle of the rushes from the theaters. -DL
BAR Staff Observations:
Jeshua wasn't feeling his best today due to something his ate before work. He was able to push through and handle lobby with minor support from myself. Told him to keep us posted if he feels worst tomorrow and to get attempt to get coverage for it right away. -DL
FOH Staff Observations:
Dee was really proactive about getting drink orders in ASAP during their greets in the larger theaters, which was positively commented on by bar staff. Gave them a quick thank you, and reiterated how helpful that is during busier screenings. JH
Julianna and Vinny both mentioned that a trigger warning/heads up for servers working Civil War, as there are a lot of very quiet scenes that are punctuated with sudden gunfire. I believe Julianna also spoke to Nathaniel that the check drop time for that movie should be adjusted based on where it falls in the movie, but he can speak more to that. JH
Special Events?
Surprise Engagement party in Trees went great. Ian, Lydia and Gabrielle handled the majority of it while Matthew helped during the busy pushes from the theaters. -DL
Staff Meeting Agenda notes:
Just looking ahead to tomorrow: Jenna was unable to find coverage for her Lobby mid shift. I have been in communication with both Ashley and Natasha (who will have to stay late to cover, as Jenna needs to leave at 4:30pm), and we'll comp Natasha dinner once her shift is over. Jenna's next shift is April 22nd, and myself and Ashley will give her a written warning for failing to find coverage and for picking up a shift that she could not fully work. I have already started the doc in the drive, and can review it with Nick on Tuesday. JH
Surprise Engagement party in Trees went great. Ian, Lydia and Gabrielle handled the majority of it while Matthew helped during the busy pushes from the theaters. -DL
Staff Meeting Agenda notes:
Just looking ahead to tomorrow: Jenna was unable to find coverage for her Lobby mid shift. I have been in communication with both Ashley and Natasha (who will have to stay late to cover, as Jenna needs to leave at 4:30pm), and we'll comp Natasha dinner once her shift is over. Jenna's next shift is April 22nd, and myself and Ashley will give her a written warning for failing to find coverage and for picking up a shift that she could not fully work. I have already started the doc in the drive, and can review it with Nick on Tuesday. JH
Prep List:
Ian got some batching done this afternoon, and we were able to make and charge two N/A Spritzer kegs. JH
The special for Civil War is moving extremely fast. Should make a double batch tomorrow. All of it is currently behind the bars. -DL
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