Wednesday 03.06 Jenn/Ashley

Manager Communication: 
Very mellow first round, giving bar plenty of time to prep for the busier second round showings. JH

Trees Lounge was packed from 6PM - 9:30PM! Lots of cocktails and guests enjoying food while avoiding the rain. Darius and Matthew kept up with bar guests and tickets from very sold theaters. Gabrielle left after the sold out Dune in Lobby once Jeshua was good to go. Matthew reset Darius and rolled out after the initial last round push. AB

Customer Comments:
*Needs to be put on 86 list please!*

Harvey, Thaddeus TH1 619 #K35

The woman from this couple came to the bar from their movie and said they were charged for a Tito's and an order of Tater Tots that wasn't received. She had this written on a flag as well from trying to get the servers (Pierce) attention. I apologized for the mix-up, took the items off, and charged her. I checked in with Pierce to follow-up and he seemed confused. He went up to the table and the Tots dish was definitely there and he remembers delivering the drink as well. This situation where a guest comes to the bar happens often and I've never encountered a situation where they were being dishonest. AB

When I saw her boyfriend after the movie at the bar I realized that this is a couple that we have only had problems with in the past. They've been cut off in the theater and at the bar at least three times to my knowledge. When they tried to order a drink at Trees I told them we weren't serving them for the rest of the evening and they left. I think everyone would feel more comfortable if they weren't welcome back for further tomfoolery. AB

BAR Staff Observations: 
Very busy Wednesday for the bar team, and handled gracefully. AB

Special Events? 
All product is good to go for Spoons tomorrow night! We have coco puffs on the dry shelf above the bitters. AB

Prep List: 
In the Mood for Love. All Hakuna Matata product is currently behind Trees, I didn't see any pineapple juice for the batch. Also couldn't find wormwood gin for The Water of Life. Bartenders are all stocked up on Fistful of Dollars but the walk-in got cleared out, we have a bunch of oranges the Lobby opener can juice to get us ahead. AB

Ordering/Receiving/Shipping: 
Baldor arriving tomorrow. JH

Maintenance: 
Vlad pointed out that the doorstopper on the door of the Trees Lounge Women's Restroom is loose and keeps falling down.  Added to the Maintenance Doc. JH

Comments

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Sunday 01.07 Ashley/Ariel

Sunday 03.09.2025 - Ian/Lauren