Thursday 08.03 Jenn/Eliel



Manager Communication: Pretty busy day. Barbie continuing to shine and the smaller theaters all doing pretty good. Trees was busy all night till the end. EL

Customer Comments: Gave someone a ticket refund who purchased tickets a couple of minutes after his friend. He caught it right after they printed. EL

BAR Staff Observations: Openers were great setup and stayed late providing much needed help. Ashley led Trees into the last round, Tevon batched a whole bunch. Matthew was great help at lobby and helped with boxes in the walk in, Ian and Gabrielle worked to close Trees at a timely manner but they were both very spent by the end of the night. EL

FOH Staff Observations: Had an incident with Grey at Trees while the 6:25 Th1 Barbie was in their initial service rush and Th2 was in the middle of flipping.  They were flipping their theater on the third floor and left two dirty racks stacked in the sink.  From the service pass I called to them that if they weren't going to run one of the racks, to not leave them double stacked and to leave one of the dirties in the appropriate pile.  I trayed some drinks for Th1, looked up, saw that there was only one rack in the sink, and that the second rack had just been left on the floor in front of the sink, not with the other dirties.  

By this point Grey was grabbing empty racks to bring upstairs, and I told them that the floor in front of the sink was not the appropriate spot and to move the rack to where it belonged.  They slammed down the empty racks and threw their hands in the air, and I reminded them that they had worked here too long to not know where dirty racks went.  While moving the rack from the floor, they then called me either 'the most temperamental bitch' or 'the most temperamental boss,' I couldn't really make it out.  I directed them to get out of the service area and to return to their theater.  

Honestly, I have never really interacted with Grey before this, so I don't know where their comment came from.  Ashley did mention having to correct them today about leaning on the service pass at Trees texting on their phone while she was in service, and I know they have been recently corrected about ringing in happy hour/non-theater drinks, so they may just be generally unhappy with bar. JH

Hiring/Training: Taurean was scheduled for her first day of training today and did not show up, despite being in communication with me today.  I will reach out to her again in the morning and will make a decision about moving forward with her training after we talk. JH

Special Events? Spoons had a great crowd at Trees before and a last round after. 

86ed / counts on items: 86'd The Spanish Steps (forever).

Prep List: Hatch Rye, Arbol Tequila, Bloody concentrate. We're good to open on all fronts. EL

Pay Outs: $7.00 (Fruity Pebbles for ST&B Aperol) JH

Ordering/Receiving/Shipping: Baldor & US Foods. JH

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