Tuesday 6.08.23 Nick/Edgar



Manager Communication: Building was in the swing of things when I got in with both bars up and running. The building was a bit chaotic all at once with a sold out Spider-Man, Fugazi, and quite possibly the busiest trivia (27 teams, not counting the ones that started, but left half way through) we have had to date, but we managed to come out on the other side. EA

Customer Comments: Had a couple wander the building aimlessly today around 4:30pm. Rebecca spotted them in 4/6 for a showing of Mario and I caught them coming up the staff stairs near the MOD. They didn't seem to know how to get where they wanted to get to. They ended up not having tickets and eventually left the building once I asked them if they needed further help. EA

BAR Staff Observations: Bar team held it down tonight! It was Maya, Lydia, and Ian up in Trees for Trivia and Miguel down in the lobby handling business. After a rough start tonight with Fugazi overlapping with Trivia, the team got into a tight groove and worked one of the busiest trivias yet. Maya took the floor and was great about grabbing her drinks when she saw that the bar was slammed with guests and service tickets. Lydia and Ian took care of the bar. Just a great job all around from them. 

Staff Meeting Agenda notes: Wasn't sure where exactly to put this, but I didn't get a chance to clear out the storage closet because we were pretty busy, but since we got the scrap frozen machines out. I can whittle that closet down on my next shift to make sure it's organized and clean. EA 

Prep List: Roll ups, possibly more juice (we might have run out today as we started with very little). Lemonade, Firewalk, Neon Demon, Jungle Bird (I didn't get a chance to check the bars.), probably more simple after it's all used. We need a keg of old fashioned, but we're still waiting on the Rittenhouse. EA

Mobilebytes Issues: One of the terminals at Trees froze today, I grabbed the ticket number with the amounts and wrote it down and put it in the envelope in the MOD corkboard. 

Feedback from Maya tonight regarding the trivia layout: Some of the guests split some tables at trivia to make room for more people or another group, can we have the tables separated (1A-1B, etc.)? Not the biggest issue, but it could help for when we have groups this big. EA


Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more