Friday 06.30 Jenn/Eliel
Manager Communication: Very busy night, with all second round screenings selling very well. Trees also had a pretty big crowd, that ebbed and flowed with seatings, from about 5:30-11:00pm. Busy throughout the building, but staffing levels seemed pretty appropriate and most everyone was in high spirits. JH
Customer Comments:
BAR Staff Observations: Really great work tonight, with bartenders being very flexible about some on-the-fly schedule changes. Eliel and Tevon were great at a very busy lobby all night, and Ashley, Matthew, and Natasha were another dream team up at Trees. Great communication and delegation behind both bars, and everyone was great about pivoting from theater service to guest facing based on service needs.
Once the second round had gotten through all of the initial service pushes, both bars got restocked, and Tevon helped me finally unload and organize all of the deliveries that arrived today in the liquor room and walk in. Ashley and Tevon then powered through a bunch of batching to get us prepped up, and Tevon got out of here shortly afterwards. JH
FOH Staff Observations: Daniel was really proactive at the Trees service pass, traying up drinks and running them for theaters other than his own at every chance.
FOH Staff Observations: Daniel was really proactive at the Trees service pass, traying up drinks and running them for theaters other than his own at every chance.
Julianna did express some frustration that notes she was giving some servers in Th1 about proper steps of service (prebussing, not leaving dirty dishes lingering, taking cards and running drinks for rows other than your own, etc.) were being met with a lot of unnecessary obstinance. She very much felt that she was just acting as a lead trying to just keep the station organized during a busy service. JH
Sick Leave/ Call outs: Ian was mistakenly scheduled for service tonight and tomorrow, but he will be in California until the fourth.
Sick Leave/ Call outs: Ian was mistakenly scheduled for service tonight and tomorrow, but he will be in California until the fourth.
I opened Trees and was able to have Matthew come in a little early so I could get back on the floor. Natasha was moved to close Trees with Ashley, Eliel clocked in as a Lead to work the Lobby Close shift, and I stuck around until a little past eleven. Once lobby was settled for the night, Eliel clocked in as a bar manager for close.
We have already rearranged the schedule for tomorrow to accommodate Ian's absence. JH
Staff Meeting Agenda notes:
86ed / counts on items:
Prep List: Looking at sales numbers from last week, we batched what will probably be the last City of God and Jungle Bird tonight. We are looking pretty well set in the walk in for open tomorrow. JH
Over/Short on Banks: Trees was short $8
Pay Outs: $10.21 appliance brush $24.86 glass and Tile
Ordering/Receiving/Shipping: All outstanding deliveries from yesterday arrived today. Baldor arriving tomorrow morning. JH
Maintenance:
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Staff Meeting Agenda notes:
86ed / counts on items:
Prep List: Looking at sales numbers from last week, we batched what will probably be the last City of God and Jungle Bird tonight. We are looking pretty well set in the walk in for open tomorrow. JH
Over/Short on Banks: Trees was short $8
Pay Outs: $10.21 appliance brush $24.86 glass and Tile
Ordering/Receiving/Shipping: All outstanding deliveries from yesterday arrived today. Baldor arriving tomorrow morning. JH
Maintenance:
Mobilebytes Issues:
Filmbot Issues:
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