Sunday 3/26 Eliel - Edgar
Manager Communication: Easy open today, movies had a nice spread to them. Trees started building a crowd mid afternoon. I took advantage of the low stock in the walk in and washed the shelves where we keep batched product through the dish machine and wiped the walls and under with citric acid before stocking it back up. EL
Dinner round was skinny busy and kept the bars busy until the late round where everything thinned out. EA
Customer Comments: There was a lot of shuffling around and ticket exchanges for 6:45pm showing of Shazam in TH5. The main criticism was on how small the theater is and how wide the screen is followed by how they wish they knew that before purchasing tickets online. Short of putting very explicit details on the website, I don't know how else to address this. I did happily move them to where I could with the limited seating.
Customer Comments: There was a lot of shuffling around and ticket exchanges for 6:45pm showing of Shazam in TH5. The main criticism was on how small the theater is and how wide the screen is followed by how they wish they knew that before purchasing tickets online. Short of putting very explicit details on the website, I don't know how else to address this. I did happily move them to where I could with the limited seating.
I've instructed lobby bartenders to also mention the unique layout of the auditorium if the guests have any questions about seat selection at the box office. EA
BAR Staff Observations: Natasha and Andrea had great opens and were ready for business. Ashley was a much needed mid and helped everywhere including batching. EL
Sick Leave/ Call outs: Tevon called out sick, Edgar showed me how to add it to the calendar. 8 hrs Added EL
Staff Meeting Agenda notes: folks need to be better about wiping down the shelves when they grab and add product. EL
Pay Outs: 5460 - $26.10 Skull skewers for John Wick special. EA
Lost & Found?: Helped a kid find a water bottle in theater 5. EL
BAR Staff Observations: Natasha and Andrea had great opens and were ready for business. Ashley was a much needed mid and helped everywhere including batching. EL
Natasha helped get us past the 6:15 John Wick and was able to get us batched before being cut for the day. Again, since we were down a bartender, Ashley was a tremendous help at Trees leading the rest of the dinner rushes with Miguel so I could lend a hand in the lobby with Maya for ticketing and drink tickets.
Was able to get Ashley out around 10pm. Maya and Miguel closed down their bars and cleaned the frozen machines. EA
Sick Leave/ Call outs: Tevon called out sick, Edgar showed me how to add it to the calendar. 8 hrs Added EL
Staff Meeting Agenda notes: folks need to be better about wiping down the shelves when they grab and add product. EL
Pay Outs: 5460 - $26.10 Skull skewers for John Wick special. EA
Lost & Found?: Helped a kid find a water bottle in theater 5. EL
Comments
Post a Comment