Thursday 11.10 Jenn/Eliel
Manager Communication: Great Night. Busy Night.
A bottle of Titos got hit with another bottle on the shoulder which broke a hole into it. We rang in the spillage and burned the well.
Customer Comments: A guest paid for a chicken sandwich and said they wanted the chicken tacos. We rushed an order of Tacos to them.
BAR Staff Observations: Really phenomenal work across the board this evening behind both bars. Ashley and Chelsea did great opens, and were in constant communication about which items and garnishes needed to prepped for service. Ian was able to complete the last bit of prep once he arrived shortly after doors opened.
Customer Comments: A guest paid for a chicken sandwich and said they wanted the chicken tacos. We rushed an order of Tacos to them.
BAR Staff Observations: Really phenomenal work across the board this evening behind both bars. Ashley and Chelsea did great opens, and were in constant communication about which items and garnishes needed to prepped for service. Ian was able to complete the last bit of prep once he arrived shortly after doors opened.
Once Andrea arrived to close Lobby, Chelsea swung upstairs to help Trees navigate the special event before Tevon came in. By the time Tevon arrived, Trees was packed and service tickets were steadily coming in. All four bartenders up at Trees were absolutely phenomenal, with constant communication really setting the tone so that balancing a busy bar and service pass was never an issue.
Andrea also did great work on the first floor this evening, and has really hit her stride with switching focus from guests to service tickets to ticketing when downstairs. JH
The rest of the night kept bumping and the team kept up with all of it. Ashley and Chelsea got out of here once the last theater sat and initial rush subsided. By that time the party had whined down. Ian then batched a keg and got out. Tevon handled the rest of the night successfully. EL
FOH Staff Observations: Servers were great about staggering drink orders and running trays throughout the busiest parts of the night. Of particular note were Grace, John, and Kaela. Similarly, runners were great at running food to Trees when the bar crowd was its biggest before the special event screening. JH
FOH Staff Observations: Servers were great about staggering drink orders and running trays throughout the busiest parts of the night. Of particular note were Grace, John, and Kaela. Similarly, runners were great at running food to Trees when the bar crowd was its biggest before the special event screening. JH
Full trays rarely waited anytime for hands. great work all around.
Big Shout out to Dwight. He's always clutch, EL
Special Events? The For All Nerds Podcast Crown Wakanda Forever went great. Chenelle and Desmond did a great job, and everyone around helped out. Tatiana and Benhameen were very grateful for everyone's efforts. It was beautiful and kept us very busy.
Prep List: More Butterfly Pea-Infused Bayab Gin will need to be made the moment that Bayab arrives tomorrow. JH.
Special Events? The For All Nerds Podcast Crown Wakanda Forever went great. Chenelle and Desmond did a great job, and everyone around helped out. Tatiana and Benhameen were very grateful for everyone's efforts. It was beautiful and kept us very busy.
Prep List: More Butterfly Pea-Infused Bayab Gin will need to be made the moment that Bayab arrives tomorrow. JH.
Ian made a keg of Mystery Train, which is short 10oz Peychauds and a charge.
We will need more Firewalk, Lemonade and Holy Mountain, but we have two full batches of each on hand.
Over/Short on Banks: Bank at Trees was over exactly $16. (Jenn did you forget to grab the cash for the payout?) EL
Pay Outs: $16.00 (Limes) JH
Lost & Found?: A guest left a key fob at Trees, which we kept in a rocks glass behind the bar. JH
Over/Short on Banks: Bank at Trees was over exactly $16. (Jenn did you forget to grab the cash for the payout?) EL
Pay Outs: $16.00 (Limes) JH
Lost & Found?: A guest left a key fob at Trees, which we kept in a rocks glass behind the bar. JH
A guest left an ID at Trees which is in the Credit Card box. Tatiana from the event knows the person and said she would email them. EL
Ordering/Receiving/Shipping: Baldor and US Foods arriving tomorrow. JH
Maintenance: One of the wheels on the Bar Prep cart has three missing screws. I've added it to the maintenance doc.
Ordering/Receiving/Shipping: Baldor and US Foods arriving tomorrow. JH
Maintenance: One of the wheels on the Bar Prep cart has three missing screws. I've added it to the maintenance doc.
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