Saturday 10.22.22 Edgar/Nick



Manager Communication: Great busy start to the day with the Newfest Filmmaker Brunch in Trees and their screenings in Th1, 2, and 3. Th 4 did very well with Coraline and Black Adam. EA

Smooth night, steady, but never really busy. The engagement party was nice to have. ND

Customer Comments: I had a woman at tree's let me know that there was a guy that kept talking to her, it was unwelcome, and asked me if i could intervene. I let him know that she was not interested in chatting, and that he was welcome to hang out, but not to bother other customers. He asked for his tab and told me that "he wasn't even hitting on her". He settled up, and got a little aggressive with me but left shortly after. I'm glad the woman said something because he did not seem like a very understanding guy. She was very appreciative. ND

BAR Staff Observations: Andrea and Darius did a remarkable job setting up Trees for the brunch party today. They were on top of their checklists and had everything done well before the party started. They were in great spirits for the service and were on top of the crowd. Natasha took care of opening the lobby and ran it pretty much by herself. Ashley came in to relieve Andrea for a bit before going back downstairs when Tevon got here. Both the openers were able to get out a bit early with Darius in tow. EA

FOH Staff Observations: We had an issue with a missing chicken sandwich. The guest asked about it, and it was a very long wait time. We walkied the kitchen to ask if it was coming up and John let us know it was sent up a while before. We re-fired, then I checked the th 1 service station and it was just sitting in there. I talked to Brandon and had him talk to the whole runner team about the importance of running food to trees, and also prioritizing those tickets over theater tickets. 

Special Events? Newfest Filmmakers Brunch in Trees. The New Class (TH1), Newfest Shorts (TH3), Newfest Episodic Showcase (TH3), James Wallace's Proposal Party (Mezz) EA

Staff Meeting Agenda notes: Does Closing a check at a different POS, or by a different login number affect where the tip goes? EA

Prep List: Ian got us all prepped up tonight. 

Over/Short on Banks: Trees was $5 over in the drawer

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