Monday 08.15 Jenn/Edgar



Manager Communication: Despite being down one person, service went off smoothly once the closers got in. It was a pretty slow day and I was able to cut as needed. Volo came by for their last happy hour of the season and left their bag and bases with us. I put them in bar storage. EA

Customer Comments:

BAR Staff Observations: Darius handled lobby bar by himself once he got in at 430 and never felt overwhelmed. The same goes for Ashley and Lee in the Trees Lounge. Drink tickets went out in a timely manner. Ashley received some distressing news today near the beginning of her shift today and had to take a few minutes off the floor. Jenn went to go speak with her and after a bit she was back behind the bar. EA

Sick Leave/ Call outs: Jenna had put her shift up last night because she was in a great deal of pain, and let me know this morning that she was unable to come in.  I reached out to all bartenders, but unfortunately no one was available to cover, so I opened Lobby Bar.  Jenna has another shift tomorrow, and I told her to get back to me this evening, should she put that shift up for coverage, too.  JH

Staff Meeting Agenda notes: Ashley brought up the idea of organizing the POS area on the far side of the bar and we talked about the idea of getting another menu caddy mounted on the wall just so that we can stash check presenters in them and so they aren't falling off the side of the POS. EA

Also for the card reader and it constantly falling of the side of the same area, perhaps we can can get some velcro to hold it in place. EA

Pay Outs: 

5460 -- Bar Groceries: $16.57 for Rice Milk and Cranberries. EA

Ordering/Receiving/Shipping: Baldor and Stumptown arriving tomorrow. JH

Maintenance: The hooks for the broom/dustpan/squeegee broom at Trees arrived, and need to be affixed to the wall next to the sink by the glasswasher.  The small box holding the parts is in the liquor room, on the bottom shelf, below the coffee. JH

Filmbot Issues: The card reader for the filmbot terminal froze right at the end of the night when a guest needed to pay with apple pay. I was able to get it restarted so that Carly could process the Apple Pay. EA

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more