Jesse 2/16

Manager Communication: Steady dinner round, slow open and late round surrounding the party, which dominated the day. Decent Trees Bar crowd before and after the buyout. No issues putting out drinks for service or the party.

BAR Staff Observations: Great opens by Chelsea and Eliel to set us up for the day. Gabrielle came in to work the party and then supported both bars to allow them to stock and break. Good team, no issues.

Special Events? The Remax group was very difficult throughout today. From the jump they were resistant at the door when asked to wear masks even just to get into the theater. Not just the event guests, but coordinators were very difficult to manage. They gave Kaya and Chelsea attitude in the lobby even after just one polite request to mask up, and then some guests that were consistently going in and out of the building made a point to continue to resist. They also kept using the staff hallways despite me asking repeatedly for them to use the alternate side, getting in the way of drink service and at several points grouping in the back hallways maskless and talking in staff areas. I had to continue to ask them to vacate the hallway, and it again seemed to be intentional that they continued to resist. 

This doesn't include all of the last minute projection and audio changes and timing changes that we bent over backwards to accommodate with some very simple requests that they hold guests in the theater so we could set up the bar party early, which they also failed to do. Everyone on site, specifically Chenelle and Alec, were amazing at rolling with the endless curveballs.

Without a very direct setting of expectations in the future, I would personally recommend we hesitate to have this group back.

Prep List: Eliel made Arbol Tequila, otherwise we went in to today well batched. Will need to make some stuff tomorrow as bars both did very healthy stocks and depleted a lot. 

Ordering/Receiving/Shipping: Baldor came today, as did Other Half. Expecting other beer deliveries tomorrow.

Maintenance: Showed Juan the lowboy door and the shelf we want to install the freezer in and he will be on both tomorrow.