Eliel/Jenn 02.06
Manager Communication: Pretty busy opening round with Studio Ghibli. Lobby had steady traffic throughout the afternoon. (EL)
Mellow evening, with a couple pops when the third and fourth round Jackass screenings were seated. Had a decent crowd at Trees, at both the bar and tables, from about 5-9, which was a welcome addition. A lot of couples coming in just for drinks and food at Trees. JH
Customer Comments: Heard of a customer who rolled their ankle going from Trees to the lobby, when I arrived Tevon was with the customer and had given them an iced towel. Emily quickly joined and offered to fill out an incident report and I left her with them. (EL)
BAR Staff Observations: Jo and Jenna were great opening again and have really gotten Sunday Brunch down. Tevon came in at 2 as a mid and did a great job. Jo batched a bit and was cut around 3:15. Ryan was an hour late because he thought he started at 5. I called him at 4:15 and he was already en route. (EL)
Tevon and Ashley handled service bar and guests really well during the busier crunches tonight, and I was able to get Tevon out shortly after the fourth-round Jackass was seated. Ryan held down lobby all night, and helped Ashley with a restock while she was closing. JH
FOH Staff Observations: Everyone worked well communicating and supporting each other. (EL)
Kelsey was great support running drinks for Th4/6 before clocking out. JH
Staff Meeting Agenda notes: found four racks of glassware on the floor by the elevator and brought it to Emily’s attention. (EL)
When looking through shirts for a guest this evening, I noticed that the VHS XL shirts are incredibly close in size to the Roots S shirts. I don’t know if it’s a tag misprint, because those shirts do run exceedingly small in general. JH
86ed / counts on items: Around 10pm we had to 86 Aperol. We are also running very low on the Nut Punch. JH
Prep List: Jo batched 2x Fire Walk & 2x Toddy. I made árbol tequila and lapsang ginger syrup. (EL)
Tevon made Winter Daiquiri and Michelada. Paloma kicked around 11pm, so a new backup keg will need to be made tomorrow. JH
Mobilebytes Issues: There was a check that was closed on the drawerless POS at Trees this evening that did not appear in the closed check tabs. When. Tevon closed out the guest with Apple Pay the card reader froze and no receipt printed. However, the guest showed Tevon that the money had been withdrawn from his linked account on his phone, and tipped cash before leaving.
Tevon tried searching for the ticket, but was unable to find it in either closed or open checks for Trees. The total was $28 (two Tito’s cocktails).
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