Jesse 11/20
Manager Communication: Slow brunch today and a slightly busier but still comparably slow early round. Things started to pick up leading in to the dinner and late rounds and we got some nearly sold out large theaters and sold out small theater to give us a strong push to service and the bar from 7 pm through 9 pm. Once that died down, I was able to keep cuts and labor tight to the slowing business. Bar business continued through the close with a full bar, very nice to see happening consistently. No major issues.
BAR Staff Observations: Chelsea and Natasha did a great job opening, and Ian, Ivan and Ryan were great support when they came in. Was able to have Chelsea and Natasha take a break during the second round of films. PM bar breaks also fit nicely into the service lulls, we are definitely finding a flow of accommodating this without impacting service.
Everyone acted quickly with the DOH false alarm. Comforting to see how efficiently the staff in stations and the bar hit their 2 minute drills.
Today was Jo's first live shift and she was stellar. Her bar tending instincts are really strong and she did well with her first busy night in our system. Genuinely not a bad word to say.
FOH Staff Observations: Lauren has been consistently great at noticing what servers need at service bar (e.g traysd empty glass racks, water glasses) before it becomes an issue.
Prep List: Ian and Jenn were able to batch during the second round. Basically everything but London Can be a Lot has ample back up in the walk in.
FOH Staff Observations: Lauren has been consistently great at noticing what servers need at service bar (e.g traysd empty glass racks, water glasses) before it becomes an issue.
Prep List: Ian and Jenn were able to batch during the second round. Basically everything but London Can be a Lot has ample back up in the walk in.
Had a lot of product go out during dinner round, but I was able to batch up what depleted when things slowed down late.
Pay Outs: Pay Out for cereal in the morning, Pay Out for pizza at the bar meeting the other day also done since we had more cash sales today.
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