Eliel 10/6
Manager Communication: Pretty slow start. Then the middle round Titane. So someone had a seizure during the movie. Gil went in and got the movie stopped and the lights turned on to find the sick customer. He walked them to Trees Lounge and and the movie was resumed. The customer was fine and the other guests were given passes. More about this in the general blog.
Texas Chainsaw Massacre (2000) had a great crowd. They hung out a bit in Trees Lounge and we had a little pop up there. We had some NH folks up in trees too and everyone seemed to be having a good time.
Customer Comments: Two other customers left the same showing of Titane after that happened. I spoke to them, gave them passes and they were okay. After having watched the movie, I understand how this can happen. They thanked us for everything.
BAR Staff Observations: Ryan's first open at Trees Lounge today. He did a great job. Lobby Bar had a strong open as well. Chelsea had a drunk couple in the patio. One guy kept coming in for drinks and taking them out. His partner started putting her head down. Chelsea took a drink she sold him and gave him a refund for it. We got them both up and out. They weren't being a big problem, just drunk and annoying. She said the guy seemed fine for most of his time here, and he was getting drinks mainly for himself, but after a cigarette his true drunkenness emerged.
FOH Staff Observations: Juliana was great help during Texas Chainsaw. Marvin had a few minor issues on his first solo shift but seems to be getting the hang of things.
Special Events: Texas Chainsaw was great for the bar. I wonder if there's a way to attract people to the bar earlier for special events like these. Maybe a silly game or photo opp or something fun like that?
86ed / counts on items: Ice cream was down today.
Prep List: I made a hibiscus syrup. We have about four quarts of ginger syrup, but we'll definitely need more by the weekend.
R&D comp checks: Dodge was making something Blue for Dune.
Over/Short on Banks:
Pay Outs:
Lost & Found?: Found a sunglass case with no glasses in them in theater 1.
Ordering/Receiving/Shipping: Received two Interboro IPA kegs and five cases of Interboro Gin "N' Juice.
Maintenance: Ryan found some sitting water in the Trees lounge lowboy on the far left. We cleaned it up. Have no idea where or how it came from.
Mobilebytes Issues: More of an issue with my number. I tried to void a cash payment and wasn't allowed to using my number. Had to ask Jeanette for help.
Customer Comments: Two other customers left the same showing of Titane after that happened. I spoke to them, gave them passes and they were okay. After having watched the movie, I understand how this can happen. They thanked us for everything.
BAR Staff Observations: Ryan's first open at Trees Lounge today. He did a great job. Lobby Bar had a strong open as well. Chelsea had a drunk couple in the patio. One guy kept coming in for drinks and taking them out. His partner started putting her head down. Chelsea took a drink she sold him and gave him a refund for it. We got them both up and out. They weren't being a big problem, just drunk and annoying. She said the guy seemed fine for most of his time here, and he was getting drinks mainly for himself, but after a cigarette his true drunkenness emerged.
FOH Staff Observations: Juliana was great help during Texas Chainsaw. Marvin had a few minor issues on his first solo shift but seems to be getting the hang of things.
Special Events: Texas Chainsaw was great for the bar. I wonder if there's a way to attract people to the bar earlier for special events like these. Maybe a silly game or photo opp or something fun like that?
86ed / counts on items: Ice cream was down today.
Prep List: I made a hibiscus syrup. We have about four quarts of ginger syrup, but we'll definitely need more by the weekend.
R&D comp checks: Dodge was making something Blue for Dune.
Over/Short on Banks:
Pay Outs:
Lost & Found?: Found a sunglass case with no glasses in them in theater 1.
Ordering/Receiving/Shipping: Received two Interboro IPA kegs and five cases of Interboro Gin "N' Juice.
Maintenance: Ryan found some sitting water in the Trees lounge lowboy on the far left. We cleaned it up. Have no idea where or how it came from.
Mobilebytes Issues: More of an issue with my number. I tried to void a cash payment and wasn't allowed to using my number. Had to ask Jeanette for help.
Comments
Post a Comment