Jenn/Eliel 10.30
Manager Communication: Certainly not a sleepy Saturday brunch, but there weren’t any big service hits until after brunch had been called. I spent the majority of the morning batching cocktails that kicked last night and unloading a Baldor order. As I’m writing this (just about 6:00pm), service has really picked up and the initial dinner round appears to be going smoothly. (JH)
Customer Comments: A guest from an early round Th2 showing believes they left their phone behind. Both staff and the guest checked the theater, but it was not found. He said he will check back in over the week to see if it has been found.
Another guest was really upset they could not use their gift cards to buy tickets in person, only online, as they would be charged a ‘service fee’ on the purchase. While explaining the gift cards could be used to purchase food and beverages in person, they stormed off to hang by the benches in the Lobby, and they seemed placates as I didn’t not hear from them again. (JH)
BAR Staff Observations: Chelsea and Ivan opened with a really full stock at the bars that took them through all of brunch, and Ivan cut a bunch of limes and lemons for upstairs. Theaters 1,2, 4, & 6 caused a bit of a service squeeze at Trees between 4:45-5:45, but both Ian and Ryan communicated really well and tickets were completed quickly and efficiently. (JH)
FOH Staff Observations: Generally, servers were pretty on top of picking up drinks. It was only when we got very busy that I ever had to run trays to the server stations of 1/2. (JH)
Hiring/Training:
Sick Leave/ Call outs:
Special Events
Staff Meeting Agenda notes: Got the note that since Sundays have been busier lately, maybe we should find another time in the schedule for cleaning the frozie machines.
86ed / counts on items: Michelada, Mulatschak, Greenhook Dry (JH)
Prep List: There is no Jungle Bird in the walk-in, but Jesses advised me not to batch anymore for the moment. Demerara and Grapefruit will need to be prepped. (JH)
R&D comp checks:
Over/Short on Banks:
Pay Outs:
Lost & Found?:
Ordering/Receiving/Shipping: Baldor (Saratogas (both), two bags of sugar, two boxes of lime juice); Amazon (Date Syrup) (JH)
Maintenance: Solution 1-holder by the glass washer at Trees needs to be reattached to the wall. (JH)
Mobilebytes Issues:
Filmbot Issues:
BAR Staff Observations: Chelsea and Ivan opened with a really full stock at the bars that took them through all of brunch, and Ivan cut a bunch of limes and lemons for upstairs. Theaters 1,2, 4, & 6 caused a bit of a service squeeze at Trees between 4:45-5:45, but both Ian and Ryan communicated really well and tickets were completed quickly and efficiently. (JH)
FOH Staff Observations: Generally, servers were pretty on top of picking up drinks. It was only when we got very busy that I ever had to run trays to the server stations of 1/2. (JH)
Hiring/Training:
Sick Leave/ Call outs:
Special Events
Staff Meeting Agenda notes: Got the note that since Sundays have been busier lately, maybe we should find another time in the schedule for cleaning the frozie machines.
86ed / counts on items: Michelada, Mulatschak, Greenhook Dry (JH)
Prep List: There is no Jungle Bird in the walk-in, but Jesses advised me not to batch anymore for the moment. Demerara and Grapefruit will need to be prepped. (JH)
R&D comp checks:
Over/Short on Banks:
Pay Outs:
Lost & Found?:
Ordering/Receiving/Shipping: Baldor (Saratogas (both), two bags of sugar, two boxes of lime juice); Amazon (Date Syrup) (JH)
Maintenance: Solution 1-holder by the glass washer at Trees needs to be reattached to the wall. (JH)
Mobilebytes Issues:
Filmbot Issues:
Comments
Post a Comment