Eliel/Jesse 9/26
Manager Communication: Slow day overall, early and dinner rounds had decent sales mostly concentrated to Shang Chi. Evan Hansen seemed like a dud ticket wise all weekend. Bar crowds also pretty light, not a ton of drinking before and after. Patio business steady due to good weather.
Customer Comments: Eliel told a customer not to smoke a cigarette directly on the patio. He said he shouldn't have to get up because he's already outside and Eliel explained it's the law so he stood up and moved.
BAR Staff Observations: Dylan's return is a success, very fast catch up to new policies and old ways. Bartenders that missed the meeting (Zoe and Isi) were working today and were walked through the new cocktails and practices and also avoiding tap to pay. Easy day.
Spoke to Dylan about some unnecessary condiment ringing/messy MobileBytes ringing.
FOH Staff Observations: Someone rang three Madonna IPAs on a check that wasn't theirs in Th1. They had to be spilled. Not sure who did it, but we have to make sure as managers that we properly assign the iPads as it seems someone entered them on the right seat but in the wrong theater.
FOH Staff Observations: Someone rang three Madonna IPAs on a check that wasn't theirs in Th1. They had to be spilled. Not sure who did it, but we have to make sure as managers that we properly assign the iPads as it seems someone entered them on the right seat but in the wrong theater.
Also Maria ordered a Manhattan for the theater, had it explained to her that we cannot accommodate and how to handle in the future. Juliana rang in a burger with a temp (MR), also explained limitations to her.
Hiring/Training: Ivan finished training today, he's a very strong hire. Looking forward to having him on the team.
86ed / counts on items: Meatloaf, Short Rib
Prep List: Good on product for tomorrow
Maintenance: Neon lights that wrap around the corner of the marquee on the 14th st corner are out
Hiring/Training: Ivan finished training today, he's a very strong hire. Looking forward to having him on the team.
86ed / counts on items: Meatloaf, Short Rib
Prep List: Good on product for tomorrow
Maintenance: Neon lights that wrap around the corner of the marquee on the 14th st corner are out
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