Benjamin Saturday 2.15

Manager Communication:
Very solid Saturday.  Back to needing everyone throughout the day, no early cuts made.
Really high traffic at the bar before, during and after dinner rounds, with some good business after the late rounds as well.

Dylan was an hour late today, as he slept through his alarm. He texted Jesse, and took a car over, Jesse set up the bar.  After his shift he was written up and understands.  He also signed his new Rate of Pay form as a lead.

The 2nd floor woman's room smell, I think, is because the air refresher was empty, (I replaced it) so lots of pee smell in a very hot room.  Can we turn the space heater on the wall off in there?  It was a very cold day, and that room was sweltering, which added to the smell. 

Customer Comments:
I had an old man say he ordered tickets to the 8 PM Photograph.  I spent time trying to find his tickets, and could not.  He then said he had the confirmation through Fandango.  I informed him we do not sell through them or third party sites.  I showed him our website and it was unfamiliar to him, so I assume he ordered tickets to another theater.  Him and his date were nice and had taken a car over, and the show he wanted to see was fully sold, so I offered him passes to come join us sometime to help ease the disappointment.

After Theater 1 let out late night, Izelle told me someone had written "SLUT" in the signature space.  I looked up the seat numbers and the info.  The person who bought the tickets was not the one who paid.  The man who paid is William Oberkehr.  ejk315@nyu.edu  Eleanor kahn is the one who purchased the tickets.  Her email was added to the alerts list just in case.  Izelle seemed unfazed but irritated.


BAR Staff Observations:
Everyone did a great job.  Adriana caught us up on some prep, as both bars were slamming, so she got into spread of hours. 

FOH Staff Observations:
Did a great job, even with some thin staffing.  Everyone helped out, and the drink rush was handled great.  There were decent chunks of time at the busiest times where I had to be doing guest service things, and each time I returned to the bar, everything was great.


86ed / counts on items: I put Montelobos on a count, as we used much of what was left to get us through on Pink Panther.  We are 86 Hibiscus Lime soda, as we will not have dried Hibiscus til Tuesday.  We are 86 Cold Brew til Tuesday.

Prep List: Hot Toddy, Dodgers in Brooklyn

Maintenance:
Do NOT close gate!!!!
My key got stuck in the door to the downstairs bar when I was locking it.  We can still open the door, I just cannot turn it to the right to get it back.  I will talk to Juan on Tuesday.