Benjamin Friday 2/14



Manager Communication:
One of our busiest 3 round days ever.  I checked some of the busy Fridays, didn't go through all, but it may have been the best with only 3 rounds.  People were eating and drinking continuously.  Kept 4 up til 10:30 with sporadic breaks for the fourth to batch and stock.  Very smooth from bar and kitchen with great F&B sales.

Moved to 2 up after the theater 2 rush, and routed just after 11.  Nice to see a really busy day again, and kept the bar busy the whole time.

The new banquette looks great!  People were utilizing it despite the crazy cross breeze in the lobby (which stayed above 65 degrees on one of the coldest days we have had).

Customer Comments:
I had some guests early that ordered very strangely.  They were not used to eating at bars.  Ian tried to guide them, but there were a few miscommunications.  Everything got worked out in the end, but there were some food comps and rushes I needed to do.

Lots of first timers, per usual on these holidays.  Lots of needing to announce that you can go straight into the theater if you have your confirmation emails.

BAR Staff Observations:
Really strong performance tonight.  Long drink rushes paired with lots of folks at the bar til 10:30 was great to see.

FOH Staff Observations: 
The downstairs killed it all night.  Theaters 1 and 2 had some tough flips, not having runners as much as they are used to because food was constant.

Special Events? Happy something.

86ed / counts on items: Nitro cold brew.  Having issues with the line.

Prep List: honey syrup, hibiscus syrup, start Ice T.  later in shift may need more firewalk, other touch ups.

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