Benjamin Wednesday 1/1/2020



Manager Communication:
Similar to a Sunday service.  Really busy until the last round.  Some bar business during the day, but died off totally around 9:30.  Was able to close with one up and one down after the 8:45 drink rush.

Customer Comments:
Had 2 customers outside who apparently didn't know eachother start arguing and came close to coming to blows.  I kept an eye on them and they separated.  They had been in Theater 2, and we checked with the servers, they said nothing had happened in the theater.  It must have been on their way down the stairs.  Just seemed to be posturing.

BAR Staff Observations:
Really good job by everyone.  The fatigue was there, but service was smooth.  We were shorter staffed than normal because Jeremy called out sick, but with only light bar service and a spread out schedule, everything went off without a hitch.  I was able to toggle Jenn between down and upstairs, because the drink rushes for the floors were staggered perfectly.

FOH Staff Observations:
6:30 round in Theater 1 was poorly bussed.  8 racks of glasses came back (200 glasses).

Really good job everyone.  They worked long hard hours, and got through this well.

Sick Leave/ Call outs: Jeremy is added to sick calendar.

Special Events? End of Holiday Brunches!!!!!

Staff Meeting Agenda notes: Don't Batch Lists!!!

86ed / counts on items: Sorachi Ace, Dessert Fruit was 86'd for 10 minutes and back on.  We have no more Cacacha, but should be able to get through to the next special exactly with current batch.

Prep List: I will go through all stock tomorrow and see what we need for the weekend.


Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more