Benjamin Saturday 1/11



Manager Communication:
Very busy service today, executed well.  As much F&B as our busiest nights.  The dinner crowd were thirsty, especially 1917 crowd.  One of the busiest drink rushes I have seen in a while.  Everyone killed it.

T.E. Lawrence by a hair among the new cocktails today.  Saw a lot more go out than yesterday in general.

Blessing cleared us out of Drink Tokens to reward the kitchen staff, and they earned that!

Customer Comments:
Had a woman come out of theater 7's last round arguing that she only ordered 1 cider in the theater and had paid for the other at the bar.  I asked Charlotte, and Charlotte said she had had and drank 2 in the theater, which I absolutely believe.  I still refunded the woman for one of the ciders, as she was adament (and a little tipsy). 


BAR Staff Observations:
Really good team on today.  Got everything batched continuously through the shift.

FOH Staff Observations: Bussing still needs work.
Max came to the rescue during the crazy dinner push and found glassware all over the place.  Got to be rotating faster.  But he should get a drink token when we have more.

Staff Meeting Agenda notes:
Cash up tips when counting drawers

86ed / counts on items: No backup Sparkling Water

Prep List: Grape syrup, English Bishop

Ordering/Receiving/Shipping:

Maintenance:  Reattach the soap dispenser in second floor men's room.  The dispenser is in the bar closet.  Added to Maintenance doc.

Mobilebytes Issues:
Bartenders asked if the Flanders Red Sour could print as "Flanders Red" as it is Flanders on the beer tower.  If Williamsburg has it differently, I can also just change the label on the beer tower.

I also had to do a CC error comp at the end of the night.  It was approved on card reader Terminal 12 in theater 1 and did not communicate to mobile bytes on IPAD 1-B.  The check was AA69 for a total of $16.86

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