Jesse Sunday 12.8

Manager Communication: A busy mid afternoon and nearly universally sold out (save for Beautiful Day and Frozen 2) dinner round made for a very good service. Overall a really smooth day with no major hiccups. The late round dropped off in very extreme fashion, and we were down to 2 up, 1 down after the 7s and 1 up, 1 down by 10:30 pm. Kept a good bar crowd during the dinner round, but after 9:30 pm the bar emptied out and mostly staff and a few groups through the end of the night.

Customer Comments: Lots of seat exchanges tonight and guests asking about printing out purchased tickets. The latter comes up constantly and dominated a lot of the interfacing with guests in the lobby by MODs and bartenders, maybe some signage or more prominent messaging when guests purchase tickets that they just need to show their confirmation email would help.

BAR Staff Observations: Spoke to Antonio about him needing to pay better attention when people are expo-ing tickets. He double made a beer and put the wrong liquor in a glass during the rush and just needs to focus on getting the list in his head before starting to make drinks. Otherwise though, all bartenders Antonio included handled business well.

FOH Staff Observations: Particularly good drink running tonight, never wanted for a server/runner for drinks leaving the bar and we were pushing them out quickly.

Prep List: Will need Pink Panther and Lemonade batches tomorrow, and Audrey now that we have vermouth. Ingredients/syrups are looking good as are the rest of the cocktails.

Over/Short on Banks: It seemed like HiRes A was short $50, but it was in HiRes B. Probably an error making and exchanging change, bartenders need to be careful doing transactions between drawers.

Ordering/Receiving/Shipping: Placed Geyser for the kitchen for Tuesday.