Jesse Sunday 12.22

Manager Communication: A steadily busy day today. Early rounds were strong and without issue, with most of the business concentrated to theatre rushes and service bar. Dinner round hits in fully sold out theatres were very busy, with theatres 2, 4 and 6 very closely sat for our biggest push of the night from 8:30 pm through 9:45 pm giving us a consistent push of drinks to service during what was also our busiest part of the night at the front of the bar. We had greater bar business during these rounds than yesterday with 2 deep and most tables seated. In general, higher volumes of drinking today on all fronts and a really good service from all behind the bar.

BAR Staff Observations: Antonio was spoken to about tapping in management when guests complain rather than fielding those complaints himself and possibly failing to properly reconcile a situation.

FOH Staff Observations: Julie rang in two substantial drink errors during the dinner rounds tonight resulting in 7 improperly made drinks. We were able to quickly turn around most of them and use them on tickets but wasted several pink panthers and a four roses ginger ale. Both I and FOH managers spoke to her about carefully reading tickets and clarifying alarming drink orders (like 7 pink panthers for 7 guests when what they wanted was 1 pink panther) rather than just ringing them in.

Prep List: We'll need a Firewalk and a Knights of Ren tomorrow, good on ingredients and remaining drinks.

Ordering/Receiving/Shipping: Baldor tomorrow.