Benjamin Saturday 12/14



Manager Communication:
Rocky start to the day.  See Mascha's blog for details.    Solid Saturday afternoon and night.  The schedule was great for getting the rushes out and batching done.  Stayed ahead of it all night.

Cut to 2 up 1 down around 10 30.   Rerouted at 11.  Had closers make sure glassware and machines were nice and stocked for the morning team.

Customer Comments:
Theater 4 dinner round had a difficult guest.  Rachael talked to them at the end and handled it great.

I allowed a six year old who was here with her mom and older (teenage) sister into the late round of Frozen.  She was very well behaved.  I explained to the mother our age policy, and she had said she had tried to call around 9 to check.  I informed her the best and quickest way to reach us was through email.  I told her I would make an exception this time and they were very appreciative and sweet.

BAR Staff Observations:
Rebecca was a few minutes late cause the C was not running, but she texted well ahead of time.  Otherwise great crew on today.

FOH Staff Observations:
Glass bussing was much better today everywhere.  Special shout out to Izelle, who handled some difficult guests with grace and poise.

A few too many missed dine and dashes that we had to look up and add on at the end of the film.


86ed / counts on items: Count on Hennessey

Prep List: Lemonade and Firewalk, but fine to start.


Pay Outs: 42 for kitchen costco run

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