Benjamin Friday 12/27
Manager Communication:
Really smooth day and night. Staffing seemed to be good all day, with ample time for lots of batching in the day.
Some steady bar business, and a real drink push during the dinner rounds of Little Women. Was able to cut everyone before spread of hours.
Customer Comments:
So many guests tonight leaving the wrong side of theaters. I think a record.
Ryan got a customer's card (it was already a little broken) stuck in the card reader at the downstairs bar mobile bytes. The customer told me it was fine if it broke more, as they had a new one on order. She had a great attitude about it and was laughing. I was able to get it unstuck, but did break it a bit more. It almost got stuck fully...
BAR Staff Observations:
Good job all around. Stayed up on batching and stocking, and everyone used time efficiently.
FOH Staff Observations:
Kayla rocked the drink rush for 4 & 6 for the late round. As did all the servers up there. They were on top of it. For the same round for theaters 1 & 2, it was not so good. Everyone seemed worn out, and a bit disorganized. Gotta keep morale and tempo up for the later rounds. It can be hard.
Hiring/Training: Max Kelly did great and has a great attitude! Good fit.
Prep List:
Audrey II, Firewalk, start beet vermouth.
Ordering/Receiving/Shipping: Beer on Monday
Comments
Post a Comment