Benjamin Friday 12/13
Manager Communication:
Nothing Spooky Happened!
Slowish Friday, but good dinner round. The folks for the event loved what we did. They didn't start ordering food until over an hour in, but they just did so at the bar and it came out fast. They had a great time, were blown away by the little things like the comped popcorns and tots, and the signs and menus with their logos. They took them with them.
Was able to cut early after the post dinner restock to 2 up 1 down.
Customer Comments: Dylan Y had to tell one guest for the party not to vape. He was very clear with him, and I kept an eye on it. There was no further issue.
BAR Staff Observations: Really strong service tonight.
FOH Staff Observations: Theater 2 had a great post dinner flip having stayed ahead on bussing. Not as proactive on the 1st floor tonight with bussing.
Hiring/Training: Hex's first solo shift. She did great!!!
Sick Leave/ Call outs:
Special Events? The party spent a bit over $800 plus tax and gratuity. When I presented the Itemized, I told them gratuity was included and they still tipped an extra $200. They loved everything. Dale was amazing on keeping things bussed for the first part of it, and bartenders were proactive about checking.
Prep List: Lemonade
Lost & Found?: so many hats
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