Benjamin Friday 10/18
Manager Communication:
Real busy night. Very good cocktail and wine sales. Hopefully this will be a trend for the full length of the menu.
Three deep at the bar in between big theater seatings. People are loving the new space.
Kept the openers both til around 11, after the late rushes, as we sold well on all the late rounds!
Really good pacing to the night, but a really tight and tough late turn in theater 2 from the sevens to the late one.
New menu was executed wonderfully.
Customer Comments:
People seemed to be loving the new cocktails, and our new wines were moving.
I had one customer who is a regular who had dine n dash, come down during the 10:20 Joker and ask to exchange tickets for another time. He said the guests near him were disruptive, and he knew we were good about enforcing this, he just didn't want to deal with it. He was very nice.
BAR Staff Observations:
Good job with new cocktails and long drink rushes. I had to only jump behind to be guest facing while the big theaters were switching. Still a good crowd at the bar at the end of night.
FOH Staff Observations:
Theater 1 fell a bit behind during their drink rush for the 9, but were proactive and called for assistance. Otherwise very strong service from bar end.
Jesse got props from Henry and Ben tonight, so yay to him as a new lead runner!
86ed / counts on items: NONE!
Prep List: Posted
Mobilebytes Issues: Need button for kids lemonade
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