Nick Monday 9/30



Manager Communication: It was a really busy Monday tonight behind the bar. The bartenders all did great. We started the day with a sold out theater 1 and no working kiosks, Susan handled the upstairs drink rush with very little help from me, as I was mostly focused on the lobby. The 7 oclock round was very busy. The Akira crowd was drinking. Jess and Susan killed it, and Eliel handled sold out theaters downstairs. I was really happy with how service went all night.

Customer Comments: I had to ask 4 young kids to leave IT. They were not with an adult, although they were dishonest about it and kept telling me things like my mom is in the bathroom, or that is my uncle in the back of the theater. When they did get to the lobby one guy did call his mom, who came to the theater and was unhappy that we would not let them in without her supervision, but did not want to see the movie. I refunded their tickets.


Maintenance: The sankey on the pale ale keg broke when I was changing it today. It is still usable, but I will replace it when I can get a new sankey.

Filmbot Issues: Kiosks all went down when we opened, and stayed that way for the first round of customers. The lobby was pretty hard to manage with all the kids and older folks that came in for abominable and

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