Benjamin Wednesday 8/7



Manager Communication:
Steady day, really good dinner round, and good bar business.
Really good crowd for the Dolly movie.  I printed passes at Blessing's request for  Kevin.
Jenn's signed job description and rate of pay have been added to her file.

Customer Comments:
We had 2 walkouts.  Both servers were talked to.  More info is in Rachel and Gerard's blog.

I had a rude gentleman keep eating outside food in theater 6 after multiple times being talked to. The second time I had to interact with him, I asked him for his food.  He had just finished it, and I told him he was not welcome back at this theater.  We did not have info on him, but I do not think he will come back. 

BAR Staff Observations:
Good support and teamwork.  Jenn got us batched up, but there is of course lots more to do tomorrow for the weekend.

FOH Staff Observations:
There was a bit too much cellphone use in theater 1 server station.

Hiring/Training: Showed Jenn how to clean the frozens, there was no extra time for usual prep shift things.  I went over the general duties of the prep shift, but no practical experience.  I went over all the things in Mobile Bytes and Film Bots that she can do, and when to call a manager. 

The things to focus on going forward are the additional duties in prep side of things and noticing and organizing the walk in.


Special Events? Best Little Whore House in Texas.  Lots of bar business before, a little after.  Good drinking crowd in the theater.


86ed / counts on items: Low on Upwell Cab

Prep List: Posted


Over/Short on Banks: Downstairs appears as if it was 22.87 over, but it is because when I was down there at a busy moment, I voided a cash payment for a theater for 22.87, which perfectly balances the drawer.  I told Rachel, and the drop should be right.


Maintenance:

Mobilebytes Issues:

Filmbot Issues:

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