Manager Communication: Holiday level business keeps coming, we had a very busy day overall at the bar. Movies kept service bar going strong through 9 pm and then the bar stayed crowded with a group of people watching the Golden Globes. No issues with getting overly busy, however, as the push to service bar died right as the awards show started and a crowd grew at the bar. We were able to get all duties done tonight; batching, cleaning projects and strong service. The 4 pm rush was very heavy in particular, with Theatres 1, 4 and 6 very tightly seated but we never ran overlong on timing. Customer Comments: We had a guest come to the bar around 4:30 to complain about some late food, which was dropped by a manager. Julie had a flag that she forget to ring until right before check drop and the guests complained about the wait, but were happy with our resolution of some passes and goodwill discounts on the check. BAR Staff Observations: Everyone did a really excellen...
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